Hilton Astana

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Dates

September 2025

October 2025

1 bedroom, premium bedding, memory foam beds, minibar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool
Hot Tub
Breakfast available
Gym
Parking included

includes taxes & fees

Oct 6 - Oct 7

Explore the area

Heydar Aliyev Street 14, Astana, 010000

EXPO 2017
‪5 min walk‬
Astana Arena
‪4 min drive‬
The US Embassy and the Consulate in Kazakhstan
‪9 min drive‬
Astana (NQZ-Nursultan Nazarbayev Intl.)
‪11 min drive‬

Room options

Suite, 3 Bedrooms

Sleeps 6
4 King Beds

Deluxe Room, 1 King Bed

Exceptional

391 sq ft
Sleeps 3
1 King Bed

Suite, 2 Bedrooms

Sleeps 4
2 King Beds

Suite, 1 King Bed

538 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds (Expo View)

Exceptional

431 sq ft
Sleeps 3
2 Twin Beds

Junior Suite, 1 King Bed

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible

Exceptional

377 sq ft
Sleeps 3
1 King Bed

Family Room, 2 Bedrooms

753 sq ft
2 bedrooms
Sleeps 4
3 King Beds

Deluxe Room, 1 King Bed (Expo View)

Good

377 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed

915 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Suite, 1 Bedroom

915 sq ft
1 bedroom
Sleeps 4
1 King Bed

Executive Room, 1 King Bed

344 sq ft
Sleeps 3
1 King Bed

Executive Room, 2 Twin Beds

431 sq ft
Sleeps 3
2 Twin Beds

Suite, 1 Bedroom

753 sq ft
1 bedroom
Sleeps 4
1 King Bed

Presidential Suite, 1 King Bed

2260 sq ft
1 bedroom
Sleeps 4
1 King Bed

40-inch Smart TV with digital channels, TV, MP3 dock

Executive Suite, 1 King Bed

1044 sq ft
1 bedroom
Sleeps 4
1 King Bed

Executive Room, 1 King Bed

377 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds

377 sq ft
Sleeps 3
2 Twin Beds

Family Suite, Multiple Beds, Connecting Rooms

Sleeps 4
2 King Beds

Suite, 1 Bedroom

538 sq ft
1 bedroom
Sleeps 3
1 King Bed

Executive Room, 2 Twin Beds

377 sq ft
Sleeps 3
2 Twin Beds

Similar properties

Pool
Spa
Pet friendly
Kids pool

About this property

Hilton Astana

5-star hotel in Yesil District

A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.

Hilton Astana offers 253 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Eforea Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

In addition to a full-service spa, Hilton Astana features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. Event facilities measuring 7535 square feet (700 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hilton Astana has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Axis - Onsite lobby lounge.

Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.

Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: KZT 10,000 to 10,000 per person
2 bars/lounges
A restaurant
Free manager's reception (select days)
Snack bar/deli

Restaurants on site

Axis
Cloud 9
Park Kitchen

Things to do

Children's pool
Full-service spa
Gym
Hot tub
Indoor pool
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Grocery/convenience store
In-room crib
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service
Wedding services

Business services

7,535 square feet of conference space
9 meeting rooms
Business center

Outdoors

Rooftop terrace

Full-service spa

4 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Elevator (43 inch wide door)
Grab bar near toilet (33 inches high)
Handrails in hallways (34 inches high)
Handrails in stairways (37 inches high)
Sign language-capable staff
Stair-free path to entrance
Thin carpet in room
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (41 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

Ballroom
Banquet hall
Built in 2017
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free crib
Memory foam mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

2 private bathrooms
Bathrobes
Children's slippers
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

40-inch smart TV with premium digital channels
MP3 dock

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:

Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for KZT 5000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for continental breakfast: approximately KZT 10000 to 10000 per person
Airport shuttle fee: KZT 11000 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel Nur-Sultan

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel

Hilton Astana Astana

Hilton Astana Hotel Astana

Hilton Astana Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Carlos

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Business traveler

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Raul

Mar 15, 2025

Stayed 4 nights in Mar 2025

8/10 Good

Zhaiyk

Traveled with family

Dec 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Apr 15, 2024

Stayed 1 night in Apr 2024

4/10 Poor

paul

Business traveler

Mar 25, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family

Jan 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Dec 10, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Swimming pool sauna; breakfast is also good; staff is great

Stayed 1 night in Dec 2023

10/10 Excellent

Maxim

Dec 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Dec 2023

10/10 Excellent

yevgeniya

Traveled with family and small children

Nov 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.

Stayed 2 nights in Nov 2023

10/10 Excellent

Olga, Toronto

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family

Oct 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice pkace to stay. Staff speaks good English

Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina

Jun 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2023

6/10 Okay

Valentina

Traveled with family and small children

Jun 24, 2023

Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.

Stayed 5 nights in Jun 2023

2/10 Terrible

ersen

Jun 24, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!

Stayed 3 nights in Jun 2023

6/10 Okay

Ronald, Chapel Hill

Traveled with family and small children

Jun 16, 2023

Liked: Cleanliness, property conditions & facilities

This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety. 1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee. 2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip. 3. The "do not disturb" lights are totally ignored by the staff. 4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27. 5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real. 6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours. 7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space

10/10 Excellent

Hong

Apr 18, 2023

Stayed 4 nights in Apr 2023

10/10 Excellent

yevgeniya

Traveled with family and small children

Feb 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Всегда выбираем только этот отель ! 10 из 10 ! Начиная от места нахождения и заканчивая уровнем обслуживания все идеально !

Stayed 1 night in Feb 2023

10/10 Excellent

Tibor, Hayden

Business traveler

Oct 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

beautiful architecture, great staff

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Traveled with family

Oct 22, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Stayed 3 nights in Oct 2022

8/10 Good

Kristina

Business traveler

Aug 23, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel in a great location, just few hiccups

A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.

Stayed 1 night in Aug 2022

10/10 Excellent

NATALIA

Traveled with family

Aug 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, very comfortable room, fantastic breakfast, polite and caring staff.

Stayed 2 nights in Aug 2022

10/10 Excellent

Marina

Jul 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All.

Stayed 2 nights in Jul 2022

8/10 Good

Brandon

Traveled with partner

Jul 19, 2022

Liked: Cleanliness, staff & service, amenities

The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.

Stayed 9 nights in Jul 2022

10/10 Excellent

Peter

Business traveler

Apr 24, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Apr 2022

10/10 Excellent

yevgeniya

Traveled with family and small children, Traveled with family

Feb 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал ! Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.

Stayed 2 nights in Feb 2022

Hilton Astana

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Popular amenities

Explore the area

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Suite, 3 Bedrooms

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Junior Suite, 1 King Bed

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Family Room, 2 Bedrooms

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Deluxe Room, 1 King Bed (Expo View)

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Suite, 1 King Bed

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Deluxe Suite, 1 Bedroom

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Executive Room, 1 King Bed

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Executive Room, 2 Twin Beds

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Presidential Suite, 1 King Bed

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Executive Suite, 1 King Bed

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Executive Room, 1 King Bed

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Deluxe Room, 2 Twin Beds

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Family Suite, Multiple Beds, Connecting Rooms

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Suite, 1 Bedroom

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Executive Room, 2 Twin Beds

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About this property

Hilton Astana

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods