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Hilton Garden Inn Astana

4.0 star property

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Photo gallery for Hilton Garden Inn Astana

Front of property - evening/night
Twin Room, 2 Twin Beds | Premium bedding, in-room safe, free cribs/infant beds, free WiFi
Reception
View from room
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Room service
  • Housekeeping
$107
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
Kabanbai Batyr Avenue, 15, Astana, 010000
  • Khan Shatyr
    ‪9 min walk‬
  • Bayterek Tower
    ‪17 min walk‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Living area | 37-inch LCD TV with premium channels, TV, MP3 dock

Deluxe Room, 1 Queen Bed

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Best Western Plus Astana

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 188 reviews
Best Western Plus Astana

About this property

Hilton Garden Inn Astana

4-star hotel in Yesil District
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and a business center.
Hilton Garden Inn Astana offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Hilton Garden Inn Astana features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This Astana hotel also offers multilingual staff, tour/ticket assistance, and a fireplace in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hilton Garden Inn Astana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Garden Grille and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KZT 6,000 to 6,500 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 10000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 24 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 6000 to 6500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one-way)
  • Pet fee: KZT 10000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Astana Hilton
Astana Hilton Garden Inn
Astana Inn
Garden Inn Astana
Hilton Astana
Hilton Garden Astana
Hilton Garden Inn Astana
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan

Hilton Garden Inn Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 178 reviews
Rating 8 - Good. 70 out of 178 reviews
Rating 6 - Okay. 7 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charley

Stayed 5 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Won’t stay again

Staff are good. And the location is as good as it can be in Astana.. My main issue was comfort. Two main reasons - Firstly, my room was opposite the elevator and there was little sound proofing, meaning it wasn’t easy to sleep. The main issue was how uncomfortable they made the place by constantly having the central heating on. The aircon apparently doesn’t work if their central heating is on, the answer from the staff was to open the window which isn’t practical overnight with the noise/traffic in Astana. I feel like for a hotel charging £140 you should be able to be at a comfortable temperature. Won’t stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in the heart of Astana
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Stayed 4 nights in Feb 2025

10/10 Excellent

Zlata

Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lenni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

2/10 Terrible

CANBERK

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ good location. + Name - Hilton. - The internet has a low speed and not stable. - They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems. - The room is always cold and heating and clima is not working properly. - inadequate personel for room cleaning. They could clean only once and at a evening time. Long story short - the money you pay and the comfort you get does not match.
Stayed 3 nights in May 2024

2/10 Terrible

CANBERK

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ good location. + Name - Hilton. - The internet has a low speed and not stable. - They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems. - The room is always cold and heating and clima is not working properly. - inadequate personel for room cleaning. They could clean only once and at a evening time. Long story short - the money you pay and the comfort you get does not match.
Stayed 3 nights in May 2024

8/10 Good

Maria Gabriela

Business traveler
Liked: Amenities
Too hot in the rooms and slow internet
Stayed 5 nights in Feb 2024

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Craig, Ottawa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Uncomfortable stay.

Unprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
Stayed 1 night in Apr 2023

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, nice breakfast.
Stayed 1 night in Feb 2023

8/10 Good

Malik, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Stayed 1 night in Oct 2022

8/10 Good

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Functional, ok for business travel

I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
Stayed 3 nights in Sep 2022

6/10 Okay

Matus

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2022

10/10 Excellent

Sangcheol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I visited Nursultan 3 years ago, but hotel was wonderful.
Stayed 3 nights in Jul 2022

10/10 Excellent

Craig, Ottawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Stayed 3 nights in Dec 2021

8/10 Good

Yuliya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for business trip

Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2021