Beginning of main content

Premium Twin Room, 2 Twin Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Room, Multiple Beds, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, 1 Double Bed, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1938 square feet (180 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Ibis Astana has designated areas for smoking.

  • Water dispenser
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Conference space
  • Business center
  • Tours/ticket assistance
  • Year Built - 2015
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free WiFi
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Conference space size (meters) - 180
  • Number of meeting rooms - 7
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 1938
  • Fully fenced
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 249
  • Television in common areas
  • Number of floors - 15
  • Gated community
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size measurement: inch
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Restaurant dining guide
  • Visual fire alarm
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ibis Bar - Onsite bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: KZT 3500 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 3800 per person
  • Airport shuttle fee: KZT 3500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 3000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Annual carbon offsets

Guest education on local ecosystems and culture

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.

Pet Policy

  • Pets allowed for an extra charge of KZT 3000 per pet, per day
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-out is available.

Hotel Names

  • Hotel Ibis Astana
  • Hotel Ibis Astana Nur-Sultan
  • Ibis Astana Nur-Sultan
  • Hotel Hotel Ibis Astana Nur-Sultan
  • Nur-Sultan Hotel Ibis Astana Hotel
  • Hotel Hotel Ibis Astana
  • Ibis Astana
  • Hotel Ibis Astana Nur-Sultan
  • Ibis Astana Nur-Sultan
  • Ibis Astana
  • Hotel Hotel Ibis Astana Nur-Sultan
  • Nur-Sultan Hotel Ibis Astana Hotel
  • Hotel Hotel Ibis Astana
  • Ibis Astana (opening September 2014)
  • Hotel Ibis Astana Nur-Sultan
  • Ibis Astana Nur-Sultan
  • Ibis Astana
  • Hotel Hotel Ibis Astana Nur-Sultan
  • Nur-Sultan Hotel Ibis Astana Hotel
  • Hotel Hotel Ibis Astana
  • Ibis Astana (opening September 2014)

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?