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Hotel Tengri

3.5 star property

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Photo gallery for Hotel Tengri

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Mailina Street 1A, Astana, 010000
  • The US Embassy and the Consulate in Kazakhstan
    ‪3 min drive‬
  • Bayterek Tower
    ‪5 min drive‬
  • Khan Shatyr
    ‪7 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Tengri

3.5-star hotel in Almaty District
2 restaurants, a bar/lounge, and a conference center are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Tengri offers 128 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Hotel Tengri has designated areas for smoking.

Hotel Tengri has 2 restaurants on site.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee: 60-percent of room rate for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 5000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Late check-in fee: 60-percent of room rate for check-in between 5:00 PM and 10:00 PM
  • Rollaway bed fee: KZT 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Tengri Astana
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Tengri
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Tengri
Hotel Tengri Hotel
Hotel Tengri Astana
Hotel Tengri Hotel Astana

Hotel Tengri Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 15 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhanna

Stayed 3 nights in Feb 2025

4/10 Poor

Vladimir

Stayed 1 night in Oct 2024

10/10 Excellent

Amrut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had better reliability of internet on 4th floor.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jude

Liked: Staff & service, room comfort

Good stay in Astana

Good stay, close to the bus stops. My room has a great view of the Astana skyline. Good value for money and the breakfast was satisfactory.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tuiaara, Irvine

Stayed 3 nights in Jul 2024

8/10 Good

Yuliya

Stayed 7 nights in Jan 2024

10/10 Excellent

ADEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق جميل ورائع

الموقع ممتاز حيث أنه يقع في منتصف المسافة بين إستانة القديمة والحديثة. الخدمة والتعامل والتعاون ممتاز. المرافق جيدة جداً السلبيات بالنسبة لي: ١-شخص واحد فقط يتحدث الإنجليزية ويأتي في الفترة المسائية مما يفوت الاستفادة من سؤاله عن كثير من الخدمات. الإفطار فقير جداً لا يوجد تنوع وخيارات عديدة، لكن هم أخبروا أنه فطور أنتركونتيننتال ( لماذا لا يقدم الافطار الكازاخي)
Stayed 1 night in Jul 2023

4/10 Poor

Sabira

Stayed 4 nights in Jul 2022

8/10 Good

EVGENY

Stayed 5 nights in Jun 2022

8/10 Good

Evgeny

Liked: Cleanliness, staff & service
I needed the particular location, and the price was unbeatable in the area. Breakfast was awesome, and the staff was very helpful. Wi-Fi reception was very poor in the room though, had to do calls in lobby or in a hallway. The room could use some renovation in the bathroom.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Meelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Spacious clean room. Great view over the city as our room was on the 10th floor. Breakfast buffet was good and tasty, WiFi in the room worked fine. Friendly service. Would stay again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold fried eggs cold breakfast clinicle white dinning room
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Cold room

They got cold rooms with big windows, for use only on summertime. Our trip was on November, even heater didn’t help. And it was ‘big’ problem to change room on another one.
Stayed 2 nights in Nov 2018

8/10 Good

Gary, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recption

Very helpfull recption staff went out of her way to sort out train tickets . Nice buffet breakfast
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Richard, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good a/c and bathroom. Handy to cathedral and mosque but a long way from the CBD. Ok breakfast but not served hot enough. Supermarket across the road.
Stayed 10 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Breakfast is good. Reasonable price. Close to downtown
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Jonas

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Masatsugu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a estadia!

Bom custo benefício em Astana! O prédio é um pouco velho, mas confortável e limpo. O café da manhã é muito bom! É distante dos principais pontos turísticos, mas nada que uma viagem curta de Uber não resolva quando se está cansado! Valeu a pena!
Stayed 2 nights in Oct 2018