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Jelsomino Boutique Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jelsomino Boutique Hotel

Interior entrance
Porch
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite | Minibar, individually decorated, individually furnished, desk

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Imanov street 26, 2A, Astana, 010000
  • Gorky Russian Drama Theatre
    3 min drive
  • Mega Astana Shopping Centre
    4 min drive
  • House of Ministries
    5 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    31 min drive

Room options

View all photos for Superior Double Room, 1 Queen Bed

Flat-screen TV

Superior Double Room, 1 Queen Bed

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

Business Suite | Minibar, individually decorated, individually furnished, desk

Business Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms

  • 727 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Flat-screen TV

Standard Double Room, 1 Bedroom, Courtyard View

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, individually decorated, individually furnished, desk

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, individually decorated, individually furnished, desk

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat Room with Meeting Facilities)

Suite, 1 King Bed (Diplomat Room with Meeting Facilities) | Minibar, individually decorated, individually furnished, desk

Suite, 1 King Bed (Diplomat Room with Meeting Facilities)

  • 699 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Astana - Turan, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (3)
The price is $65
per night
$73 total
includes taxes & fees
Jan 12 - Jan 13
Holiday Inn Express Astana - Turan, an IHG Hotel

About this property

Jelsomino Boutique Hotel

4-star hotel in Baikonur District
Along with 2 restaurants, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Jelsomino Boutique Hotel offers 23 accommodations with minibars and bathrobes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and karaoke. Onsite self parking is complimentary.

Jelsomino Boutique Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: KZT 2,000 for adults and KZT 1,500 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

More

  • 2 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: KZT 3000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately KZT 2000 for adults and KZT 1500 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

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Jelsomino Boutique Hotel Nur-Sultan
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Jelsomino Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay! Dirty. Scammers. это скам!!!
We stayed at this hotel for 1 day and immediately left. The hotel agreed to a refund, but then ghosted hotels.com and won't pay us back, despite the fact we didn't even stay in it - When we arrived there was no one manning the desk - We were given a roomkey. They said "go to floor 2 room 2". I saw room 22 and assumed that was our room, so I buzzed it with our key, and it worked. It opened another man's room. I went downstairs and clarified, it was acutally for room 2. So the rooms are simply not safe, your key can open other people's rooms - Someone else's clothes were in our room - The room was extremely dirty, no way near 4* standards - The advertised restaurant does not even exist - They did not give us a refund The girl at the desk gave us a stamped note proving we checked out, got her manager on the phone and told us we would give us a refund This hotel is a scam hotel, run by crooks, it is dirty, no way near 4* and not fit for purpose. Do not stay here.
Stayed 7 nights in Oct 2023

4/10 Poor

GANGATHEREN

Disliked: Cleanliness, staff & service, room comfort
Bad House keeping
No house keeping the entire 6 days stay
Stayed 6 nights in Sep 2019

10/10 Excellent

Evgenia, San Diego, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay in this hotel, very nice conditions.
Stayed 1 night in Sep 2019

8/10 Good

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель тихий, но требующий уже косметического ремонта. Завтрак можно было бы разнообразить и сделать пораньше, чтобы успеть к началу рабочего дня.
Stayed 1 night in Dec 2021

10/10 Excellent

Azamat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Natalya

Liked: Room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

СемьяPetersohn, Fridolfing

Traveled with family
Привет всем, нам не понравился завтрак, всегда холодная еда и кофе,нет разнообразия.
Stayed 7 nights in Nov 2019

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
комфортный отель, советую! И недорогой!
Хорошие
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주차장이 바로앞에 있고 근처에 슈퍼마켓과 식당 BAR가 있다 객실도 청결하고 좋다 욕실도 깔끔하고 좋다 샤워부스가 있다
Stayed 1 night in Nov 2019

4/10 Poor

Leisian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Шикарно, но пыльно и душно
Условия отличные! Места много! Брали 7 номер Люкс с 2 спальнями и санузлами Воду в душе отрегулировать до нормальной температуры невозможно, сливные отверстия раковины сломаны, в них видно грязь, спички запри дня не убрались ни разу, очень душно!!! Окна не открываются! Одно окно в спальне было разбита, осколки торчали опасно. Витражи глухие. Грязные. Пыль на картинах, дверях, на изголовье Если вам важен чистый свежий воздух то там его нет держали дверь в коридор открыты чтоб хоть какой-то поток шел потому что кондиционеры включены только на обогрев Были в конце октября. Один темнокожий бармен за всех. Не дополняют лотки
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エレベーターが無い。
部屋は３階だけ。エレベーターが無い。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Забронированного номера не оказалось в наличии. Дали другой номер меньше и проще, по той же цене. В остальном Отель очень неплохой.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Hotel con instalaciones modernas pero un poco degradado. Desayuno pobre donde te cobran hasta por el zumo y conexión a Internet mala. Personal muy positivo y servicial!!
Stayed 2 nights in Jul 2017