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Oasis Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oasis Inn

Premium bedding, down comforters, in-room safe, rollaway beds
Lobby
Interior
Exterior detail
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Momushuly, 12A, Nur-Sultan, TSE, 010000
  • Hazret Sultan Mosque
    3 min drive
  • Туран
    6 min walk
  • Astana Railway Station
    28 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    35 min drive

Room options

About this property

Oasis Inn

Hotel in Almaty District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Oasis Inn offers 57 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Astana hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Oasis Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
35 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
24-hour room service is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 35

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 3000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oasis Astana
Oasis Inn Astana
Oasis Inn Hotel
Oasis Inn Nur-Sultan
Oasis Inn Hotel Nur-Sultan

Oasis Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 7 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Zarema

Liked: Cleanliness
Disliked: Staff & service
Ok for 1-2 days
Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting) The stuff tried to be as helpful as they could though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in Astana
This is the second time we stay at this hotel and both times we have been very pleased. A note on transportation: Watch out for guys at the airport trying to sell Taxi service. They will want as much as $60 to take you to the hotel. If you call the hotel when you get there or before hand, then you can get shuttle service for about $17 (3000 Tenge). If you just want to use a cab: Right outside the airport are taxis that are labeled as such. Stay with those. Right as you walk out of baggage claim a lot of people will offer taxi service and lie that they are official taxis. Then, when you get to the car it turns out its not a cab but a private vehicle. The real taxi drivers wait outside with their cars.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Budget hotel with excellent service
I booked a budget single room at a good 'Astana' price, and the room met expectations - fridge not working, no tea making facilities, one pillow, heating on high. The room was very clean and the desk with powerpoint next to it very acceptable. Linen of good quality and clean. Bathroom accessories appropriate. The staff are very helpful and obliging. They will meet you at the airport and do the shuttle back again (at 2 different prices). The breakfast was better than would be expected at a budget hotel.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ken, Omaha, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business/tourist class hotel
This is a great tourist class hotel. I stayed in another hotel in Astana earlier on my trip that had more "stars" but the Oasis was much better in terms of quality, cleanliness, and comfort. The only knock on it is that it is a bit away from the attractions and business venues, but if you don't mind taking a taxi it's a great option for business travelers.

2/10 Terrible

JO, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
The "NO" hotel - bad service
Very poor experience. Bedroom is very small. Beds are hard as if sleeping on the floor. No toilet paper ! No safe No mini bar (althoutgh the staff was asking if I took something from the mini-bar ; which would have been difficult considering it was empty) ! No remote control for the ventilation system. Have been waken up by the staff at 7 AM to ask me to give back the iron that I was borrowing at 1 AM !! No cleaning during the week-end. No hot water for a while. Breakfast is disgusting. Coffee : instant powder to mix by yourself. Awful service. No way to return there !

8/10 Good

Terry, Hong Kong

Liked: Staff & service
Modest hotel with exceptional staff in the heart of Astana
I stayed at the Oasis for two nights on business. The rooms are large and rambling, but dark and reminiscent of that unique style that Soviet architecture contributed to ... concrete! However, the enthusiasm and dedication of the staff more than make up for style. Two staff even accompanied me to the nearby mini-market to help negotiate purchases in Russian. Great experience overall!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

조춘식, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
경제적인 비지니스호텔로 굿!
가격대비 만족합니다. 다만 첫날 조식을 개인접시에 1인분으로 담아 나오는 것에 황당했구요(숙박객이 적어서 그랬는지...), 샤워부스의 배수가 잘 안되는 것도 조금은 당황스러웠습니다

8/10 Good

monitoo, finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and very helpful and nice staff. Room was a good sized and there is no noise from the street. Location is good, only few minutes to the Baiterek tower/business centre by bus.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

6/10 Okay

XX

Liked: Cleanliness, property conditions & facilities, room comfort
OK. Ej betalning m. kort, endast kontant. Kaffekokare trasig i rest.

8/10 Good

Максим

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютный отель
Неплохое расположение. Уютные чистые номера. Вежливый персонал.