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Hotel Amenities

Property Features

The Arc Residence features a garden, a picnic area, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Astana apartment also offers dry cleaning/laundry services, an ATM, and an elevator. Onsite self parking is complimentary.

The Arc Residence is a smoke-free property.

  • Picnic area
  • Wheelchair accessible – no
  • Elevator
  • ATM/banking
  • Concierge services
  • 24-hour front desk
  • Total number of rooms - 134
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

The Arc Residence offers 134 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Astana apartment provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

  • Air conditioning
  • Television
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Microwave
  • Cookware, dishware, and utensils
  • Bidet
  • Kitchen
  • Slippers
  • Shower only
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Free WiFi
  • TV size measurement: inch
  • Bathtub or shower
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Oven
  • Washing machine
  • Towels provided
  • Bedsheets provided
  • Toilet paper
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Hotel Policies

Payment types

Check-in

Check-in time starts at 6:00 AM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Staffed front desk

Private entrance

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Cash deposit required

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Hotel Names

  • ARC RESIDENCE Apartment Astana
  • ARC RESIDENCE Astana
  • ARC RESIDENCE Apartment Nur-Sultan
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  • The Arc Residence Astana
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  • The Arc Residence Apartment Astana

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