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The Arc Residence

4.0 star property

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Photo gallery for The Arc Residence

Children's activities
In-room safe, iron/ironing board, free WiFi, bed sheets
TV
Children's play area - outdoor
Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
Mangelik El, 37, Astana
  • Bayterek Tower
    ‪3 min drive‬
  • Astana Arena
    ‪4 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪6 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪13 min drive‬

Room options

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  • Kitchen
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  • Microwave
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About this property

The Arc Residence

4-star apartment in Yesil District
Along with concierge services, this smoke-free apartment building has dry cleaning and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and ATM/banking services are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and an electric kettle. Limited housekeeping is available.
The Arc Residence offers 134 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Astana apartment provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

The Arc Residence features a garden, a picnic area, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Astana apartment also offers dry cleaning/laundry services, an ATM, and an elevator. Onsite self parking is complimentary.

The Arc Residence is a smoke-free property.

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

ARC RESIDENCE Apartment Astana
ARC RESIDENCE Astana
ARC RESIDENCE Apartment Nur-Sultan
ARC RESIDENCE Apartment
ARC RESIDENCE Nur-Sultan
ARC RESIDENCE
Apartment THE ARC RESIDENCE Nur-Sultan
Apartment THE ARC RESIDENCE
THE ARC RESIDENCE Nur-Sultan
Arc Residence Nur Sultan
ARC RESIDENCE Apartment Nur-Sultan
ARC RESIDENCE Apartment
ARC RESIDENCE Nur-Sultan
ARC RESIDENCE
Apartment THE ARC RESIDENCE Nur-Sultan
Nur-Sultan THE ARC RESIDENCE Apartment
Apartment THE ARC RESIDENCE
THE ARC RESIDENCE Nur-Sultan
Arc Residence Nur Sultan
ARC RESIDENCE Apartment Nur-Sultan
ARC RESIDENCE Apartment
ARC RESIDENCE Nur-Sultan
ARC RESIDENCE
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Nur-Sultan THE ARC RESIDENCE Apartment
Apartment THE ARC RESIDENCE
THE ARC RESIDENCE Nur-Sultan
Arc Residence Nur Sultan
The Arc Residence Astana
The Arc Residence Apartment
The Arc Residence Apartment Astana

The Arc Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great apartment withe all the home comforts. Very warm rooms even with only one radiator on in winter. Let me check in much earlier than 2pm which was a lifesaver as it was -15c.
Stayed 4 nights in Nov 2019

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Erkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Kzmom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at The Arc Residence. When we checked in, our room hadn't been cleaned. There was a bit of miscommunication between the cleaning staff. I let the front desk know and a cleaning crew immediately came to the apartment and cleaned it very well. There was not a remote for the AC unit in the apartment. The front desk person brought one to the apartment and showed me how to use it. The apartment was very comfortable and quiet. We would definitely stay at The Arc again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no phone connection to reception area. Location is good.. Even I arrive early in the morning they gave me a room without asking more money or wait till 14.00... stg
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

QQ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Apartment near Expo

Nice and new apartment near Expo 2017 site area. Staff from APT are all friendly and can speak English and Chinese.
Stayed 25 nights in Nov 2017

10/10 Excellent

Miruyert

Traveled with family
Liked: Cleanliness, room comfort

Чистота и комфорт

Идеальные аппартаменты для проживания с семьей, есть все необходимое для жизни, посуда, сушилка, гладильные принадлежности, полотенца. Чистота на уровне. Прекрасный район, выход В парк. Рекомендую к проживанию в Астане.
Stayed 1 night in Aug 2020

2/10 Terrible

Alexey

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat das freundliche Personal und Sauberkeit gefallen. Es war alles drin im Zimmer/ Appartment was man braucht.
Stayed 4 nights in Jan 2020

8/10 Good

Shahad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Впечатление о апартаментах

Апартаменты очень понравились, уютно! Не понравилось лишь то, что полотенец и туалетных принадлежностей лежало на одного, а зубной набор на двоих. Чисто, просторно, самое главное, комфортно
Stayed 1 night in Mar 2019