Beginning of main content

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The ONE Hotel Astana features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The ONE Hotel Astana is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 44
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Room Amenities

The ONE Hotel Astana offers 44 air-conditioned accommodations with free minibar items and minibars. Plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Plasma TV
  • TV size measurement: inch
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

The ONE Hotel Astana has a restaurant on site.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

One child stays free

Mobile key entry is not available

Staffed front desk

Children stay free - maximum age 2

Contactless check-in is available

Cashless transactions are available

Children stay free

Service animals not allowed

Debit cards

Contactless check-out is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6000 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • ONE Hotel Astana
  • The ONE Hotel Astana Nur-Sultan
  • Hotel The ONE Hotel Astana
  • ONE Hotel Astana Nur-Sultan
  • ONE Hotel Astana
  • ONE Astana Nur-Sultan
  • ONE Astana
  • Nur-Sultan The ONE Hotel Astana Hotel
  • The One Astana Nur Sultan
  • ONE Hotel Astana Nur-Sultan
  • Hotel The ONE Hotel Astana Nur-Sultan
  • Nur-Sultan The ONE Hotel Astana Hotel
  • The ONE Hotel Astana Nur-Sultan
  • ONE Hotel Astana
  • ONE Astana Nur-Sultan
  • ONE Astana
  • Hotel The ONE Hotel Astana
  • ONE Hotel Astana Nur-Sultan
  • ONE Hotel Astana
  • ONE Astana Nur-Sultan
  • ONE Astana
  • Hotel The ONE Hotel Astana Nur-Sultan
  • Nur-Sultan The ONE Hotel Astana Hotel
  • Hotel The ONE Hotel Astana
  • The ONE Hotel Astana Nur-Sultan
  • The ONE Hotel Astana Hotel
  • The ONE Hotel Astana Astana
  • The ONE Hotel Astana Hotel Astana

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?