*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, The Ritz-Carlton, Astana features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This Art Deco hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.
The Ritz-Carlton, Astana is a smoke-free property.
- Number of indoor pools - 1
- Rooftop garden
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- Water-efficient showers only
- Conference space size (meters) - 1400
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Conference center
- Total number of rooms - 157
- Number of floors - 26
- Airport transportation (surcharge)
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2017
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Vegetable garden
- Health club
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 2
- Conference space size (feet) - 15070
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Wedding services
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Free cribs/infant beds
Room Amenities
The Ritz-Carlton, Astana offers 157 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. LED televisions come with pay movies and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Access via exterior corridors
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Free WiFi
- Free wired internet
- TV size measurement: inch
- iPod docking station
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Netflix
- Number of beds 1
- Housekeeping on request
- Electrical adapters/chargers
- Laptop-friendly workspace
- Recycling
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Grab bar - near toilet
- Transfer shower
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Ritz-Carlton, Astana has 2 restaurants on site.
24-hour room service is available.
Spa Services
Ritz Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
- Number of treatment rooms 5
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 0
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Assistive listening devices in meeting rooms
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately KZT 22000 for adults and KZT 11000 for children
- Airport shuttle fee: KZT 30000 per vehicle (one-way)
- Pet fee: KZT 50000 per accommodation (varies based on length of stay)
- Rollaway bed fee: KZT 20000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
UnionPay
Comprehensive food waste policy
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for KZT 20000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of KZT 50000 per accommodation (varies based on length of stay)
- Dogs and cats only
- 1 total (up to 22 lbs per pet)
- Food and water bowls are available
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can access their rooms with a mobile device.
Hotel Names
- Ritz-Carlton Astana Hotel
- Ritz-Carlton Astana
- Ritz Carlton Astana Nur Sultan
- Ritz-Carlton Astana Hotel Nur-Sultan
- Ritz-Carlton Astana Nur-Sultan
- Hotel The Ritz-Carlton, Astana Nur-Sultan
- Nur-Sultan The Ritz-Carlton, Astana Hotel
- The Ritz-Carlton, Astana Nur-Sultan
- Ritz-Carlton Astana Hotel
- Ritz-Carlton Astana
- Hotel The Ritz-Carlton, Astana
- The Ritz Carlton Astana
- Ritz Carlton Astana Nur Sultan
- Ritz-Carlton Astana Hotel Nur-Sultan
- Ritz-Carlton Astana Nur-Sultan
- Hotel The Ritz-Carlton, Astana Nur-Sultan
- Nur-Sultan The Ritz-Carlton, Astana Hotel
- The Ritz-Carlton, Astana Nur-Sultan
- Ritz-Carlton Astana Hotel
- Ritz-Carlton Astana
- Hotel The Ritz-Carlton, Astana
- The Ritz Carlton Astana
- Ritz Carlton Astana Nur Sultan
- Ritz-Carlton Astana Hotel Nur-Sultan
- Ritz-Carlton Astana Nur-Sultan
- Hotel The Ritz-Carlton, Astana Nur-Sultan
- Nur-Sultan The Ritz-Carlton, Astana Hotel
- The Ritz-Carlton, Astana Nur-Sultan
- Ritz-Carlton Astana Hotel
- Ritz-Carlton Astana
- Hotel The Ritz-Carlton, Astana
- The Ritz Carlton Astana
Hotel Reviews
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