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Luxury Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Union Plaza is a smoke-free property.

  • Daily
  • Free buffet breakfast
  • Elevator
  • Hair salon
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 32
  • Free self parking
  • Accessible airport shuttle
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Union Plaza offers 32 air-conditioned accommodations with slippers and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Bathtub or shower
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Braille signage

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.

Union Plaza has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Union Plaza Hotel Astana
  • Union Plaza Hotel Nur-Sultan
  • Union Plaza Nur-Sultan
  • Hotel Union Plaza Nur-Sultan
  • Nur-Sultan Union Plaza Hotel
  • Union Plaza Hotel
  • Union Plaza Hotel Nur-Sultan
  • Union Plaza Nur-Sultan
  • Hotel Union Plaza Nur-Sultan
  • Nur-Sultan Union Plaza Hotel
  • Union Plaza Hotel
  • Hotel Union Plaza
  • Union Plaza Hotel
  • Union Plaza Astana
  • Union Plaza Hotel Astana

Hotel Reviews

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