Wyndham Garden Astana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Astana

Lobby
Exterior
Premium bedding, minibar, in-room safe, individually furnished
Lobby lounge, garden views, open daily
Sauna, steam room, Turkish bath, massage/treatment rooms

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
St. Hussein Bin Talal, 25, Astana, 010000
  • MEGA Silk Way
    15 min walk
  • EXPO 2017
    4 min drive
  • Astana Arena
    6 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    12 min drive

Room options

Standard Room, 2 Twin Beds, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Business Suite, 1 King Bed, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Wellness Suite)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Wyndham Garden Astana

4-star hotel in Yesil District
This hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Wyndham Garden Astana offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 43-inch Smart televisions come with digital channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Green Fit has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Wyndham Garden Astana features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 13401 square feet (1245 square meters) include a conference center. This family-friendly hotel also offers spa services, a library, and a terrace. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Onsite self parking is complimentary.

Wyndham Garden Astana has designated areas for smoking.

A complimentary manager's reception is offered each day.
TENGRI Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Lobby Bar - Overlooking the garden, this lobby lounge specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 5,500 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • TENGRI Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Karaoke
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (13,401 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5500 per person
  • Airport shuttle fee: KZT 5000 per vehicle (one way)
  • Rollaway bed fee: KZT 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Wyndham Garden Astana Hotel Nur-Sultan
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Wyndham Garden Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 55 reviews" "
Rating 8 - Good. 11 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Talgat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jagannathan, Carbondale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel close to the airport. Vegetarian choices in the restaurant limited but it goes with the whole country.
Stayed 1 night in Jul 2024

10/10 Excellent

Darya, Arvada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for early check in
Stayed 1 night in Jun 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
I was traveling on business and Wyndham Gardens was a good option providing good balance between price and quality. It is a bit far from the center and you need to allocate more time during traffic hours to get to places , but close distance to the airport is a bonus.
Stayed 2 nights in May 2024

6/10 Okay

Ruth

Stayed 1 night in Apr 2024

6/10 Okay

Irina

Traveled with family
Liked: Cleanliness, property conditions & facilities
I arrived a lot earlier of my check in time, I am a tourist and my plane was at 8 am. Upon check in the 2 girls charged me $66 for 4 hours of earlier check in and didn’t even give me a receipt. I paid for the hotel $60 but extra 4 hours cost me $66. So stupid and weird. I would really love to talk to their owner or manager at that time but there was any on duty. The hotel is nice but these two girls ruined my stay for overcharged
Stayed 1 night in Jan 2024

10/10 Excellent

Aminath

Stayed 7 nights in May 2023

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I did enjoy staying in this hotel!
Stayed 1 night in Mar 2023

10/10 Excellent

Kamal

Stayed 2 nights in Jan 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Totally disappointed with service quality provided. I’m prepared to get in touch with Wyndham corporations headwaters about the mismanagement issues occurred during my stay.

10/10 Excellent

Irina, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean, very friendly staff

2/10 Terrible

yevgeniya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Не первый раз бронзировали номер ,сами из США и стараемся брать отели американской сети ,месяц назад забронировали номер ,прилетели а номера нет ,тупо перепродали Россиянам в два или три раза дороже .Не позорьте имя Виндома ,отели таких марок работают на репутацию и стандарты а не на лишние 20 тыс тенге .Деньги за номер вернули и сказали идите снимите себе другой номер ,и ниче что мы после пяти самолетов с 4летним ребёнком и время нашего прилета было 11 вечера .Короче казахи разочаровали ,впрочем не удивили .
Stayed 1 night in Sep 2022

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Terry Lamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in a Russian speaking country, we were afraid there would be communications issues. The front desk staff were multi-lingual and extremely helpful knowing we were from out of the country.
Stayed 1 night in Apr 2022

10/10 Excellent

Ainagul

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Mikel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and warm hotel. Great staff, very organised and kind. A good hotel
Stayed 1 night in Jan 2022

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Astana
Good location
Stayed 1 night in May 2021

10/10 Excellent

teodor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why not PERFECT
A long tima ago in Turkey a service boy at a hotel asked me how my stay was - i answered VERY GOOD and he asked me - Why not PERFECT - how can we make it perfect - and i remembered that as a lesson in customer service. Wyndham was perfect in every way, and i will come back again for business 100%
Stayed 7 nights in Sep 2020

10/10 Excellent

teodor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Business
Great location to do business with AIFC, mall conveniently located nearby, super helpful business-friendly staff to help with all logistics
Stayed 3 nights in Sep 2020

10/10 Excellent

teodor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 days business trip made EASY!!!
Azina and Monika made this business trip EASY. Countless contract changes were made and printed out at the front desk while all the french wine was consumed until it ran out so we had to switch to Italian (our fault) Also, good clean fitness center and room service 24/7 Plus immediate proximity to AIFC so 100% for business
Stayed 1 night in Sep 2020

10/10 Excellent

YOULIANA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new hotel in Nur-Sultan
It was a short but well needed rest before a long haul flight: service was amazing, as well as room service and the quality (and quantity) of the food. Thank you, Wyndham Garden staff!he hotel lobby looks beautiful, and my airport transfer was right on time even if it was 2 in the morning. Thank you!
Stayed 1 night in Feb 2020

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel but a bit far from city center
Brand new hotel, spacious room with attractive price and great staff but a bit far from the attractions and city center.
Stayed 3 nights in Oct 2019

10/10 Excellent

Alexandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019