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Ion Bali Benoa

3.5 star property

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Photo gallery for Ion Bali Benoa

Exterior
Outdoor dining
Reception
Restaurant
2 bars/lounges, poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Pratama No.93, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Tanjung Benoa Beach
    ‪2 min walk‬
  • Nusa Dua Beach
    ‪12 min drive‬
  • Benoa Harbour
    ‪13 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬

Room options

View all photos for ION Room

ION Room | Minibar, in-room safe, desk, blackout drapes

ION Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

Bali Relaxing Resort & Spa

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (101)
The price is $44
per night
$53 total
includes taxes & fees
Apr 9 - Apr 10
Bali Relaxing Resort & Spa

About this property

Ion Bali Benoa

3.5-star Nusa Dua hotel steps from Tanjung Benoa Beach
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a rooftop terrace, and coffee/tea in a common area.
Ion Bali Benoa offers 150 accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Ion Bali Benoa features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers a rooftop terrace, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ion Bali Benoa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ion Bali Benoa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 65,000 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2013
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property is closed during April and May.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 65000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ion Bali
Ion Bali Benoa
Ion Bali Benoa Hotel
Ion Bali Benoa Hotel Nusa Dua
Ion Bali Benoa Nusa Dua
Ion Benoa
Ion Benoa Bali
Ion Bali Benoa Hotel
Ion Bali Benoa Nusa Dua
Ion Bali Benoa Hotel Nusa Dua

Ion Bali Benoa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 159 reviews
Rating 8 - Good. 81 out of 159 reviews
Rating 6 - Okay. 24 out of 159 reviews
Rating 4 - Poor. 7 out of 159 reviews
Rating 2 - Terrible. 2 out of 159 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janaah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ivan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refund my money you dogs!
Stayed 1 night in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two weeks and couldn't fault it staff lovely and helpfull,rooms very comfy with everything you need. Cleanliness was second to none.would definitely stay again
Stayed 12 nights in Aug 2024

8/10 Good

Gloria

Traveled with group
The hotel is clean, has free hot/cold water distributors in the hallways, and the rooms are clean. There is also a clean, nice pool. The real issues are: bad wifi (the connection keeps cutting), and no sound isolation (so get ready to be woken up at 7 am by toddlers). That said, the value is good for the price.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice. Would be good to set up the poor bar again, might make people want to spend more time there? Room was tidy, smallish. We didn’t like the toilet / shower set-up with the one door for both. Mini fridge didn’t work at all - wouldn’t get cold. We didn’t complain so probably our fault. Rooms cleaned daily which was good around 2pm for our room on 5th floor. Rooftop bar is very limited to what it sells, but nice views. Plenty of nice dining places around the hotel which aren’t a far walk. We walked through the opposite hotel to get to the beach which was ok, not the cleanest beach in bali.
Stayed 3 nights in Jul 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in convenient location
Nice little hotel in a very good area. The staff were friendly and helpful. The room’s aircon had a bit of a chemical smell which was unpleasant sometimes. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Christie

Traveled with family and small children
Liked: Cleanliness, staff & service
No bottled water in room to brush your teeth and little to no toilet paper Pool was great Quiet area very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful, attentive and friendly would definitely come back to stay again
Stayed 6 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely and relaxing place place to be. Staff were great. Good English, very helpful. Room was very clean, and housekeeping was excellent. Food was good. Overall I enjoyed my stay. Thank you

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the bed very comfortable.
Stayed 9 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
A modern budget hotel. No frills. Rooms are very small and breakfast choice is very limited especially for western food
Stayed 4 nights in Jun 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and friendly, helpful staff
Had a wonderful, albeit short stay. The staff are incredibly friendly and helpful. (Thanks Ady and all the staff) The rooftop bar and restaurant is fantastic with excellent food and service for very reasonable prices. The room and bathroom were very clean and the room was also very quiet. The bed and pillows were comfortable. Sleep quality - excellent. WiFi is good. Laundry service available. Luggage storage available for late flights. Airport pick-up and drop off arranged for 150,000 rupiah. Will definitely stay again!
Stayed 1 night in Jan 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool bar not in use, but nice accommodation
Very good value for the price - comfortable room and lovely and clean which was a little bit of luxury after our hostels, and with a very affordable price tag. We had booked the hotel specifically for the pool bar, which they mentioned as a facility when we booked in but we got the pool and it was totally shut (looked like it had been for some time). We were told that it was too quiet to open which was obviously a huge disappointment. They brought up a bucket of beers for us which was kind, and placed a member of staff there for the 8 guests that there were, but we couldn't have any of the cocktails, and it felt really flat given that was our attraction to the hotel!
Stayed 1 night in Sep 2018

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not thank the staff enough for great service, made my trip what it was. Great location
Stayed 10 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel, ideal for short stay's. Very friendly staff.
Stayed 12 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, very clean room, comfortable plus
From the moment I stepped into the hotel service was excellent, very friendly staff, most obliging and helpful. Room was very clean, very comfortable. Hotel was close to all ammenities - shops, restaurants, beach. Excellent price.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a stop over
Friendly staff great pickup from airport great short stay hotel
Stayed 1 night in Jul 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with a Great Budget
Ion Benoa is a great hotel with a great budget. One of the best choice on the local area. Hotel provides free shuttle to several beach and shopping area.

8/10 Good

Hanson, Nalaysia

Liked: Cleanliness, staff & service
Reasonable quality at reasonable price
The staff was very friendly, but the room was a bit smaller than I expected but clean. Location wise not bad, plenty of bars with similar menu (mostly western) along the street, plenty of convenient stores as well. Internet only worked at lobby, room air conditioning not always cold. They provide free shuttle to and fro beaches at no cost, including to Pendawa Beach which is about 20 minutes away, this could be a big saving if going by taxi instead. But the pool and rooftop bar a bit underwhelming, pool didn't look clean enough. Unlike advertised in some websites, no proof needed for room-sharing couples. Overall, good bargain for this price range.
Stayed 3 nights in Apr 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, really nice.
Definitely worth staying in the area if you want to explore Nusa Dua etc. So much cheaper than the hotels near the main beaches and the hotel offers free shuttles (just book in advance). The strip itself isn't all that, cheap shops but the restaurants are all the same! Literally same menu same price. Staff here really friendly and helpful, happy to extend our check out 6 hours so we could relax before our flight and then give us an airport transfer. Rooms really nice and modern. Pool was a bit cloud and looks like dirty water but nice enough, could do with more sun loungers. Massive value for money though.
Stayed 1 night in Aug 2017

8/10 Good

Karen, New Zealand

Liked: Cleanliness, staff & service, room comfort
Gorgeous staff members
All the staff are so lovely, friendly and helpful. They really made me feel welcome. The premises are a bit run down in places - the rooftop bar for example, but the friendly staff more than made up for it. Thank you!
Stayed 3 nights in Aug 2017

8/10 Good

Ashley M

Liked: Staff & service, property conditions & facilities, room comfort
Solo traveler
There are lots of great restaurants in the area. The staff are great although sometimes there is a language barrier (they did not understand when I asked for extra toilet paper to be sent to the room). The service they offer to shuttle to the beach is great. My favourite was Geiger beach. The hotel DEFINITELY needs to upgrade the towels in the rooms. They have a weird smell and stains on them. Just old towels. They do offer beach towels which are in great condition. I did not get breakfast at the hotel I just went out to try different cafes instead which was cheaper than this upgrade. I did order room service one night and food was quite tasty, although the room service department kept calling me after for no clear reason.
Stayed 4 nights in Aug 2017

8/10 Good

Em$

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable hotel in good location
Hotel was very clean with high standard staff. Overall experience was really good. Only breakfast range was small. Not everybody wants to eat noodles and rice for breakfast. Really recommend some fruits and fresh tomato/cucumber and some sandwich material like ham,cheese etc.
Stayed 7 nights in Jul 2017

10/10 Excellent

Amy , Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with excellent staff.
Pros: very friendly and helpful staff (nothing is too much trouble). Room was a good size and facilities were good. Cheap! Cons: Wi-Fi was a bit intermittent. Sheets could do with a bleach (greying white sheets, but clean and smelt nice!). There's loads of restaurants and a couple of mini supermarkets around the hotel. Not that close to the beach, but there is a free shuttle. Close to Bali Collection (free shuttle).
Stayed 7 nights in Jun 2017