10/10 Excellent
Dewan
Traveled with family and small children
Apr 17, 2025
Liked: Cleanliness, staff & service, amenities
We stayed at Novotel Bali Benoa for 3 nights as a family of five and had an absolutely delightful experience. The hotel is perfectly set up for families — our kids especially loved the dedicated kids pool and the vibrant kids club, which gave us some time to relax while they had their own adventures.
One of the most magnificent features of this hotel is its private beach — peaceful, clean, and just steps away from the resort. It really gave our stay that extra tropical charm.
The food and drinks were enjoyable and reasonably priced. While the overall quality was good, we do feel there’s room for improvement in terms of variety and consistency of food offerings.
The staff were all very friendly and welcoming throughout our stay. A special thanks to Aditiya, who went above and beyond by waiving our late check-out fee — a generous gesture that saved us around $100 AUD and truly left a lasting impression.
Overall, Novotel Bali Benoa offers great value and warm hospitality in a beautiful beachfront setting. We’d definitely consider coming back for another family escape.
Dewan
Stayed 3 nights in Apr 2025
