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The Westin Resort Nusa Dua, Bali

5.0 star property

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Photo gallery for The Westin Resort Nusa Dua, Bali

Beach nearby, white sand, beach umbrellas, beach towels
Property video
Beach nearby, white sand, beach umbrellas, beach towels
Reception
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
$161
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Kawasan Pariwisata Nusa Dua, BTDC Lot N-3, Nusa Dua, Bali, 80363
  • Place, Bali International Convention Center
    ‪1 min walk‬
  • Place, Bali Nusa Dua Convention Centre
    ‪3 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪8 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(14 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds, Garden View

9.2 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Balcony)

Premium Room, 1 King Bed (Balcony) | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed (Balcony)

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Balcony)

Premium Room, 2 Twin Beds (Balcony) | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Twin Beds (Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden Terrace

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Garden Terrace

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Garden Terrace

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds, Garden Terrace

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Pool Terrace

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool Terrace

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Terrace

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds, Pool Terrace

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Westin Suite, 1 Bedroom

Westin Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Westin Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Ocean Suite, 1 Bedroom

  • 926 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedroom

LCD TV

Family Suite, 2 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1259 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Family Suite, 2 Bedroom, Pool Terrace

LCD TV

Family Suite, 2 Bedroom, Pool Terrace

8.0 out of 10
Very good
(1 review)
  • 1259 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Westin Suite, 2 Bedroom

Westin Suite, 2 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Westin Suite, 2 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 926 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Ocean Suite, 1 Bedroom with Private Pool

Premium bedding, down comforters, pillowtop beds, in-room safe

Ocean Suite, 1 Bedroom with Private Pool

  • 926 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Suite, 2 Bedroom

Residence Suite, 2 Bedroom | Living area | LCD TV

Residence Suite, 2 Bedroom

  • 1550 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 2 Bedrooms

  • 1841 sq ft
  • Sleeps 6
  • 2 Twin Beds OR 1 King Bed

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About this property

The Westin Resort Nusa Dua, Bali

5-star Nusa Dua resort, connected to the convention center in BTDC
Spend the day catching some rays at the nearby beach, relaxing by one of The Westin Resort Nusa Dua, Bali's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
The Westin Resort Nusa Dua, Bali offers 433 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court, a 24-hour health club, and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin™ has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
The Westin Resort Nusa Dua, Bali features a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining options at the resort include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 42 meeting rooms, and limo/town car service. Event facilities measuring 169488 square feet (15746 square meters) include a conference center. This luxury resort also offers a children's pool, a 24-hour health club, and a sauna. An area shuttle within 13.8 kilometers and a shopping center shuttle are complimentary for guests.

The Westin Resort Nusa Dua, Bali has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Ikan Restaurant and Bar - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Seasonal Tastes - This poolside restaurant serves breakfast and dinner. A children's menu is available. Open daily.
Hamabe Restaurant - This restaurant specializes in sushi and serves dinner only. A children's menu is available. Open daily.
Prego - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Velada - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 13.8 km
  • Free shopping center shuttle
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 365,000 for adults and IDR 182,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hamabe Restaurant
  • Ikan Restaurant and Bar
  • Prego
  • Seasonal Tastes
  • Velada

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • Business center
  • Computer station
  • Conference center (169,488 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (37 inches high)
  • Height-adjustable showerhead
  • Hospital bed
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Roll-in shower (30 inches wide)
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 660000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 365000 for adults and IDR 182500 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 450000 (one-way), (from 1 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 660000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bali Westin Resort
Bali Westin Resort Nusa Dua
Nusa Dua Bali
Nusa Dua Westin Resort
Nusa Dua Westin Resort Bali
Westin Resort Bali
Westin Nusa Dua Bali
Westin Bali
Westin Resort Bali Nusa Dua
Westin Resort Nusa Dua Bali
The Westin Resort Nusa Dua Bali

The Westin Resort Nusa Dua, Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nigel, Birmingham

Liked: Cleanliness
There was a lot of building work going on , and quite a few families there , which is fine for the hotel not so good for me to relax , but staff friendly, i just walked to another hotel for some relaxation , and peace and quiet
Stayed 5 nights in Jul 2025

10/10 Excellent

warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

greg

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, especially July from Seasonal Tastes. Such a friendly, professional, attentive manager who really looks after their guests. Always anticipated our needs. Very nice facilities and comfortable bedding, great cold mini bar and friendly, professional and caring staff everywhere you turn.
Stayed 5 nights in Jun 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad Uwais

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Jul 2025

10/10 Excellent

Brendan

Stayed 3 nights in Jun 2025

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a beautiful place nice beachfront location surrounding with other luxury hotels , we mentioned our anniversary was just few days before and they welcome us with a decorative towels/flower in the room and nice cake We really appreciate that . Couple of nice restaurants in the hotel very nice . They also have a waiting room lounge you can have shower before your late departure if needed. Definitely will come back to Westin again .
Stayed 4 nights in Jun 2025

10/10 Excellent

Maryam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service but lacking in some areas

Service staff was excellent. But wifi was spotty at times and TV entertainment choices were poor. Our room was on the 2nd floor and was a little noisy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, and staff always go above and beyond for each guest.
Stayed 7 nights in Jun 2025

10/10 Excellent

Sabina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top resort in Nusa Dua. Excellent facilities, lovely staff, amazing food and drinks!
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Maureen

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025

8/10 Good

Savoulla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We overall really enjoyed our stay at the westin. Customer sevice was amazing and hotel room was comfy, clean and spacious. Water bottles provided daily A couple of hickups with keycards not working and fridge not working but staff were very apologetic and did what they could to fix things. Just made it a little inconvenient to need to run down to the service desk when we needed assistance. Location was great with multiple restaurants down the beach. Pool was lovely to sit by during the day. I did the free bike tour which was felt like more of a photoshoot rather than a tour. Didnt learn too much about the area. But still great that they have free activity options every day during the week. Overall a beautiful resort. Definitely more of a chill vibe. If you want more of a party, sundays are the days whrre there are more events on other than that its very relaxed vibes.
Stayed 1 night in May 2025

10/10 Excellent

ALINA CLARA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was exceptional, always nice and smiling. The beach, the pool and the hotel garden are great, very well maintained. Very good breakfast, with a lot of gastronomy choices, both asian and european.
Stayed 5 nights in May 2025

8/10 Good

Wais

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could be better, but all in all was a great hotel with amazing staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was friendly, helpful and kind. Walkable to shopping and beach was right on the grounds. There were many restaurants in walking distance.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

William

Traveled with family
We recently stayed at The Westin Resort Nusa Dua, Bali, and overall, it was just okay. The check-in process was longer than expected, which set a bit of a slow tone right from the start. The room was fine, clean and comfortable, but nothing particularly special or memorable. We visited the beach one day, but were disappointed by the lack of bar service and the extremely low tide, which made swimming less enjoyable. The pool area looked inviting, but it was surprisingly difficult to find staff to order food or drinks, which was frustrating. Restaurants on-site were average—not bad, but not outstanding either. However, room service was good, and the food came promptly. On the downside, our laundry pickup request was never followed through, which was another letdown. One thing I really looked forward to was a Balinese cultural experience, like a traditional dinner or dance performance. Unfortunately, when I inquired, I was simply told to “go somewhere else” for that—definitely not the level of service I had hoped for. While it wasn’t a terrible stay, it didn’t leave us excited to return. Next time, I’ll probably try a different resort that offers more authentic local experiences and better overall service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Prateek

Fantastic amenities, friendly and helpful staff, highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Rodd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing pool!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Abhinav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and the staff are very friendly and attentive. From the minute you walk in to the hotel, you feel confident that the service you will receive is top notch. Guests are well looked after and any concerns are addressed fairly quickly. All the public spaces and washrooms are very clean. The beach and pool area is easy to access and well maintained. Our room was spacious and had a great organization system for our belongings so it didn't feel cluttered. The temperature control/HVAC worked really well. Improvement Suggestions: 1. The dining options are alright; they are not bad but it could be improved. There are better dining options 5-10 mins away from the Westin at the Bali collection mall. 2. While the resort is a family friendly resort (which is great), it would be great to have an adults only section around the pool and beach area for those who may want some quiet space while on vacation.
Stayed 3 nights in Apr 2025