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VOUK Hotel & Suites

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VOUK Hotel & Suites

Outdoor pool, sun loungers
Business center
Pool views, open daily
Billiards
Superior Double or Twin Room, Hill View | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, 80363
  • Pura Geger Beach
    10 min walk
  • Geger Beach
    11 min walk
  • Living Room
    3 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    24 min drive

Room options

View all photos for Superior Double or Twin Room, Hill View

Superior Double or Twin Room, Hill View | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room, Hill View

  • 549 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Hill View

Deluxe Double or Twin Room, Hill View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Hill View

  • 549 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 1098 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

VOUK Hotel & Suites

5-star hotel in Sawangan
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
VOUK Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 42-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a children's pool, VOUK Hotel & Suites provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 431 square feet (40 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and a complimentary children's club. A complimentary area shuttle within 2 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

VOUK Hotel & Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Rasa Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Splash Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 km
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rasa Restaurant
  • Splash Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (431 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Rollaway bed fee: IDR 800000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Mantra Hotel Nusa Dua
VOUK
Nusa Dua Mantra
VOUK Hotel Nusa Dua
VOUK Hotel
VOUK Nusa Dua
VOUK Hotel & Suites Bali/Nusa Dua
VOUK Hotel Suites
VOUK Hotel Suites
VOUK Hotel & Suites Hotel
VOUK Hotel & Suites Nusa Dua

VOUK Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 96 out of 234 reviews" "
Rating 8 - Good. 97 out of 234 reviews" "
Rating 6 - Okay. 26 out of 234 reviews" "
Rating 4 - Poor. 13 out of 234 reviews" "
Rating 2 - Terrible. 2 out of 234 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ibrahim

Stayed 6 nights in Aug 2024

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Ashiq

Traveled with family
Liked: Staff & service, amenities
The public areas were amazing and so was the breakfast buffet. Our room smelt like sewage with the smell coming from the toilet. The Hotel was nice enough to try and get rid of the smell but it came back the second night we were there. Overall we enjoyed our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable value for money -- big property, nice rooms with lots of amenities. Close to beach clubs and other outings. Really nice staff. I will be going back for some weekends, for sure.
Stayed 2 nights in Jun 2024

8/10 Good

Tommy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
2 Nights stay, 1 king bed with huge soaking tub
Check in was easy, organized and prepared with my reservation info printed out. Luggage delivered directly into Room while I went out. Bed sheets and linens were nice and clean. 3 stars comes from issues with tub drain wasn’t able to release the water, inside the surrounding floor of the show was bad caulking and a lot of black mold. There were two shower towels, one seemed pretty clean, the other had stains and didn’t seem clean. Furniture was dated and Dull. and tv screen was tilted up due to bad setup, but worked Overall good size room, didn’t have any chance to explore anymore of the hotel as I was out for the day and stayed only 2 nights Also, had issues with my keycard after the first night. Went to
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Cute affordable luxury hotel in Nusa Dua. The staff are superb!
Stayed 6 nights in Feb 2024

8/10 Good

David Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Derek, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a nice quiet area.
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Natividad

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel esp for the price. Nothing to complain
Stayed 6 nights in Aug 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vouk hotel and suites are absolutely AMAZING. The grounds are gorgeous, the rooms are so beautiful and most importantly, the staff are all sooo nice. It made my solo stay really welcoming. It's isolated from shops and convenience stores though so I spent a lot of my spending money on taxis to Kuta/Seminyak town centre and back each day. Very expensive.
Stayed 4 nights in Aug 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Overall hotel facilities were fine. Although a little run down. Upstairs coffee lounge was closed due to lack of guests. 15 minute walk to the beach. But for the price, was great value.
Stayed 8 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Hao

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Too many mosquitos in the dining room.
Stayed 4 nights in Feb 2023

10/10 Excellent

Viorel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Stayed 9 nights in Mar 2020

10/10 Excellent

Mukeshjung, Nepal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at really good price. Best stay in Bali so far.
Stayed 5 nights in Sep 2019

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
Lots of pros and lots of cons. Pros Breakfast was fresh and we could order eggs how we liked them Breakfast staff were friendly and got to know our order which was a nice touch Upgraded to suite No one else around the pool all day, we had the choice of lounger Gardens were always very presentable and well looked after by staff The hotel was generally clean. Fresh fruit bowl, bottled water and mini bar in room Pasek who worked at the bell desk would take you to the beach/shops whenever you wanted to Cons Huge renovations to the lobby, walkway and one of the restaurants which we were not made aware of before or after booking Hot molten metal dripping through the roof of the breakfast dining area because of building work above Pillows on the sofa in the suite had stains on them and were discoloured The shower would not drain and flooded the bathroom once and then nearly a 2nd time even after staff had ‘cleared’ the issue Being woken up by 6 buses, shouting drivers, reverse beepers and keeping the engines running every morning to take all the Chinese guests on day trips We were the only western guests and this can be a pro and a con at the same time. Once the hotel was full of people, our toilet began to smell. All other staff who worked at the bell desk wouldn’t take you anywhere on the shuttle because it wasn’t the right time in the schedule. Even though no one else was around to use it?
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property, spacious rooms, friendly staff etc. We received a room upgrade, airport transfers, they really were great. You need transport for everywhere as it is a little too far to walk to the more lively restaurant areas. You also need to pre book and sauna or steam room sessions as they take 15 mins to warm up. They are the only slight inconveniences
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff--always happy to help Free mini bar replenished daily Complimentary massage offered due to inconvenience Free shuttle to and from airport Regular complimentary shuttle to bali Collection Nice big swimming pool
Stayed 4 nights in Jul 2019

10/10 Excellent

AIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Bali
All good
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Nude Dude in Nusa Dua
The experience could’ve been better. On the one hand the staff is very friendly. However, there was a bit of confusion upon arrival because there was no vehicle to pick me up and I was unable to reach anyone at the hotel by email or phone. So I took a taxi. Checking in was easy but after a long day, I just wanted to rest without interruption so I put the do not disturb sign on. However, while I was in the shower a housekeeper came in anyway. While standing naked in the shower, I had to explain to him that he needed to come back to service the room. Again, he was real nice but I was shocked that it happened. Like a number of resorts in Nusa Dua, this is probably best for those traveling with family or small groups. A bit far from the action, but that’s what I was looking for this time around.
Stayed 2 nights in Sep 2018

4/10 Poor

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don't bother unless you're chinese.
This is the 4th time I've stayed at this resort. It had changed ownership/been rebranded twice since. Unfortunately it's now targeted directly to the chinese. We were the only non Chinese there. We were literally pushed around in the buffet, had them banging on our door at all hours (kept getting the wrong room) and had them screaming in the pool beside our room until late at night. The resort is beautiful but little things were annoying like very very slow service around the pool (given buzzer to push but no one came twice), waterfall into pool so loud you have to yell to the person beside you, no paper menus/conpendiuim in room (everything on tablets which didn't work properly), tv remote really hard to use (couldn't turn tv off as button didn't work), aircon wouldn't adjust so cold all the time. Buffet only designed for asian cuisine (had to ask the chef for a piece of bacon. Such a shame as the resort itself is beautiful and the staff are very friendly but just not as good as it used to be. Definately wouldn't bother unless you're chinese.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great hotel but needs lots of improvement
The rooms are great and spacious. It was also clean and have good amenities. Hotels has great pool and cool view. The only downside is the slow service and hotel management. Breakfast and room service were slow. Lots of food tray left empty and it took time to get it refiled even though we were there at 8 AM and breakfast is served till 10AM and there were tour group stayed in the hotel. Charges 100k for extra room key, the management is not helpful and didnt show themself when there was an issue with check in. Things were not communicated well between the sales team and the Front office, and rather let the FO deal with problem. Overall the stay was so so but not going to reccomend it for a group trip and will not stay at this hotel again next time.

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort