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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Interior
Meeting facility
Terrace/patio
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • 24/7 front desk
$128
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
3 Executive Blvd, Suffern, NY, 10901
  • Place, Lower Hudson Valley Challenger Learning Center
    ‪11 min walk‬
  • Place, Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Place, Spook Rock Golf Course
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(21 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Room amenity

Club Room, 1 King Bed (Premium)

7.0 out of 10
Good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

8.8 out of 10
Excellent
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Suffern - Mahwah by IHG

3.5-star Suffern hotel close to Rockland Community College
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Crowne Plaza Suffern - Mahwah by IHG offers 229 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 33000 square feet (3066 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A complimentary area shuttle within 3 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Suffern - Mahwah by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (33,000 square feet of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Grab bar in shower (32 inches high)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Reviews

Crowne Plaza Suffern - Mahwah by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 643 out of 1008 reviews
Rating 8 - Good. 205 out of 1008 reviews
Rating 6 - Okay. 90 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

Reviews

6/10 Okay

Jenette, Rockwall

Stayed 4 nights in Sep 2025

6/10 Okay

Lisa P

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice. Front desk was extremely helpful. Housekeeping really needs work. I purchased a martini halfway in the week and the glass sat in our room until we left this morning. My husband dropped a piece of a French fry on the floor the first evening there and it was still in the room when we checked out this morning.
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice main center areas
Stayed 1 night in Aug 2025

10/10 Excellent

osmaylin

Stayed 4 nights in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

shnior, university hts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Yasmeen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to book

Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Yudy

Traveled with partner
Liked: Staff & service, property conditions & facilities
The front desk helped us when we needed a cab after being stranded at the renaissance fair! very thankful for the service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building and room in great conditions
Stayed 1 night in Aug 2025

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly nice hotel with a restaurant on site. Check in desk staff were friendly. Cleaning staff pushed hard for checking out earlier than 11. No hair dryer in rooms. They did have room service but overall just mediocre.
Stayed 1 night in Aug 2025

10/10 Excellent

Chaim

Stayed 1 night in Aug 2025

10/10 Excellent

ovadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Miriam

Stayed 1 night in Aug 2025

10/10 Excellent

Justina

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Mordy

Disliked: Staff & service
Used to stay at this hotel a lot would never go back there
Stayed 1 night in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

8/10 Good

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel. Comfortable beds.
Stayed 2 nights in Aug 2025

8/10 Good

yosef

Liked: Cleanliness, staff & service, property conditions & facilities
No cell phone service in rooms
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I was visiting a relative in hospital and this hotel is about an eight minute or so drive from Good Samaritan hospital. Hotel itself is very nice, rooms are clean and attractive, bed was comfortable, staff were nice and dinner in the restaurant was very good. Waiter/bartender Chantal was great and very friendly. Hotel room price was reasonable. My only complaints are: 1. Bathroom had practically no space for toiletries. There was very little counter space so I had to keep my toiletries bag and flat iron in my luggage. I did like the makeup mirror attached to the wall though. 2. Breakfast was nothing special. It's a buffet with plenty of options to choose from, and a fresh omelette station but sausage links were hard and inedible after being in the chafing dish for awhile. We paid about $50.00 for two people who don't eat that much in the morning, so would have preferred the choice to order a la carte. We went to The Best Diner the next day and the breakfast was excellent. 3. Coffee in the lobby was cold every afternoon. I drink decaf and the coffee urn did not keep the coffee warm. The first day, I realized there was no microwave in my room to heat it up, so had to dump it. The next day, I found a microwave in the little market shop in the lobby, so I was able to heat it up. They should definitely pay attention to the coffee they offer guests all day and make sure it's nice and warm and fresh. Other than those few things, I liked the hotel and would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, lovely staff , nice toiletries in bathroom
Stayed 1 night in Aug 2025

6/10 Okay

Lawrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disapointed in quality of room and services

Big hotel with central atrium. Rooms are typical Holiday Inn. Bathrooms are very small. NO CARPET in bedrooms Bedding is average. Glass shower door is permanent so hard to gain access to controls only when in the shower Can hear guests above you. Food service- Breakfast is $21.95 each and buffet style with help - serves same food as a Holiday Inn with BIG COST. No lunch available and One entree selection for dinner. NO OTHER DINING AROUND HOTEL - have to order for delivery. Staff very accomodating. Not enought counter space in the bathroom for two people personal items. Closet is small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025