Bagan Umbra Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bagan Umbra Hotel

Outdoor pool
Lobby
Grand Deluxe | Minibar, in-room safe, desk, blackout drapes
Property amenity
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Wet-Kyi-In, Nyaung U Township, Nyaung-U
  • Htilominlo Temple
    18 min walk
  • Thanakha Gallery
    2 min drive
  • Harmony Restaurant & Barbeque
    1 min walk
  • Nyaung-U (NYU)
    15 min drive

Room options

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Room (Economy)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Grand Deluxe

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Bagan Umbra Hotel

3-star Bagan hotel with restaurant
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Bagan Umbra Hotel offers 94 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Bagan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Bagan Umbra Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center, a meeting room, and limo/town car service. This family-friendly hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Bagan Umbra Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Bagan Umbra Restaurant - Overlooking the pool, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bagan Umbra Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Dryer
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 8000 per person (one way)
  • Airport shuttle fee per child: USD 4000 (one-way), (from 5 to 12 years old)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bagan Umbra Hotel
Umbra Hotel
Bagan Umbra Hotel Nyaung-U
Bagan Umbra Nyaung-U
Bagan Umbra Hotel Hotel
Bagan Umbra Hotel Nyaung-U
Bagan Umbra Hotel Hotel Nyaung-U

Bagan Umbra Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 112 reviews" "
Rating 8 - Good. 50 out of 112 reviews" "
Rating 6 - Okay. 14 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Excellent location just north of Bagan. Just a short walk to the Hot Air Ballooning ticket office. Peaceful location - and a great swimming pool with an infinity drop facing a stupa. Staff very friendly and helpful. Restaurant and food very good with local Burmese dancing every night. Hotel is highly recommended.
Stayed 2 nights in Jan 2020

8/10 Good

Ming Thim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Bagan
Pleasant hotel with nice landscape. There are many restaurants just outside the hotel and an electric bike rental stall. Breakfast is good.
Stayed 1 night in Nov 2019

8/10 Good

sonia

Liked: Cleanliness, staff & service
Great pool rest so so
Pool is the best part of this hotel. Room was small dark and dated. Terrible smell in bathroom. Better value in other hotels. Average breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times in Bagan
Nice, clean hotel with comfortable rooms,great pool and attractive grounds. Single biggest issue .... very bad internet connectivity.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely grounds and view of temple from the pool side. Very friendly and helpful staff
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and facility. I do enjoy the transport arranged by staffs.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in Old Bagan this hotel provides an excellent location to base yourself. We stayed 5 nights in a grand deluxe room overlooking the pool. These are the best rooms and worth every dollar. Try eating in the hotel, the meals are reasonably priced and tasty.
Stayed 5 nights in Jan 2019

8/10 Good

Triin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, beautiful grounds
The hotel is very comfortable and well located close to the temples. The grounds were well kept and looked really nice. The food at the restaurant and at breakfast was wonderful and reasonably priced. The breakfast buffet was amazing. The shower had great pressure and plenty of hot water, but unfortunately no ventilation so the bathroom was damp all night. The staff were all great and really friendly. The negative side was when we rented the e-bikes from the hotel, we were suddenly quoted 50% extra since we (2 peope) were going to ride on the same bike. There really was no reason for that. Another issue we came against often during our trip, was the price of local transport. Having taken taxis in Yangon and knowing the cost of rides, the prices that we were charged in Bagan for an hour's taxi ride were 5-6x the price for the corresponding time in Yangon. It's not necessarily the hotel's fault, they probably have no way around the issue and the prices are controlled by the local 'cartel'. Something to be aware of.
Stayed 2 nights in Jan 2019

8/10 Good

Greg

Traveled with family
Liked: Staff & service, property conditions & facilities
Gardens very beautiful. Staff provided good service. Only downside was bathroom in room. We stayed here n deluxe room 404. Shower combined with toilet and sink. Shower drain extremely slow. One inch of water on floor after normal shower. Took few hours to drain and dry. Smell results. Really needs fixing.
Stayed 4 nights in Jan 2019

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Nice pool.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful. they helped us to arrange the bike rental and allow us to pick it up around 5:30 am for sunrise. The hotel is a resort. It has beautiful setting and occupies a big area. So we can take a break at the hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
It has a nice pool. My bathroom was smelly though and the sheets and towels need replacing. A snake crossed my path one morning - I heard snakes are common in this area so not really the fault of the hotel but I was terrified.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-around great stay in Bagan
I truly enjoyed my time here... It's a comfortable,clean and convenient place -- with an amazing swimming pool and excellent breakfast buffet!
Stayed 3 nights in Oct 2018

8/10 Good

Crazy, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near all sites
Good location with lots of good and cheap restaurants near by.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall it's great with Pros + Cons
My GF and I spent a few days here and enjoyed the experience overall with three caveats. PROS: The gardens and hotel looks lovely, the location is superb; staff are always pleasant and range from conversational (lobby greeters) to overwhelmed (reception desk) to confused (spa + restaurant). CONS: Food is way overpriced and uninspired, service is slow and lacklustre; a chipped glass was served (honest mistake but not one that would get past a decent F*B manager. The menu needs an overhaul and fresh ingredients would be a great start. Breakfast buffet is better. The Spa is ridiculous -- don't bother -- from the bright lights and basic decor of the rooms, to the overly complicated menu that promises fantasy but delivers what I can only compare to the preparation of a chicken before you roast it. My GF particularly loved the way pedicure items and oils were used on one person and then lined up for her next without even a thought about hygiene. They need to get in a professional team. Reception is confusing for one reason: they don't have stations for checkin/out or enquiries/concierge. So you get everyone trying to be served at the same time, and quick transactions get stuck behind slow ones. Behind the desk they do their best but anyone who knows hotels will see the manager needs a better system.
Stayed 2 nights in Dec 2017

8/10 Good

molinie, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel with great swimming pool
Very nice hotel. Not a boutique hotel but really good room nice swimming pool quiet surrounding . Deluxe room can have view on nice sunset on temple . Staff is lovely. Great for family
Stayed 2 nights in Dec 2017

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagon but not forgotten!
The staff were fabulous. I had trouble with my booking for the Bagan to Mandalay boat trip and the staff made available their desk computer to try and sort the booking out. They went above and beyond the call of duty!!!!!!
Stayed 2 nights in Nov 2017

8/10 Good

juliana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
The hotel was very nice and the staff was very friendly. We got very early and they helped us with early check in. The staff did not presented all the facilities or services of the hotel, so we had to find them by our selves. Breakfast was delicious.

8/10 Good

Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great,super convenient location. Beautiful pool and very good breakfast. Good value for money.

6/10 Okay

Verified traveler

Liked: Staff & service
Good if you don't need internet
Nice hotel with nice facilities. Location close to archeological area. Unfortunately they seem not to care about wifi connectivity, so if you want to surf for information you can only do at the lobby area. The evening restuarant is at the pool area with very nice setting, but again: service and food not even clise to expectation. Overall, nice hotel that can give a nicer experience if they fix the internet connection and the food service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire a driver
The staff was very helpful. Unfortunately, they don't rent out bikes or scooters. However, you can hire a driver which is really cheap for a day or half day. The hotel also had live music which I didn't know about in advance. Breakfast was actually good on days when they had Burmese options. Bacon is always perfectly crisp. No phone in my room but luckily my room was across from the front desk. There's a thanaka station in the lobby - don't forget to make your own.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great room and great resort feel. 2 pools and staff ready to assist for anything you need. Able to walk to restaurants but you'll need a electric bike rental to visit pagodas and market since it's so warm. Wifi did not work at all.

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Nice swimming pools. Clean tidy rooms. Central location