4/10 Poor
Margaret
Jun 6, 2025
Disliked: Property conditions & facilities
Stay Away
This hotel looks nothing like the posted photos. How this place gets rated exceptional is beyond me. I don’t think they’ve renovated much since it was built. Bathroom had old tile, tub & toilet. Shower head hadn’t been cleaned & shower spigot was so lose you had to hold it before raising the shower tab. Old carpet, fridge dripped water onto stored items & the worst part was the AC unit which rattled & groaned if you lowered the thermostat below 71. Compressor or condenser struggled until it cooled off outside. The rear balcony was nice, but it was a son of a gun to open. How you can charge $260/night is a shame. We have stayed in 12 hotels on our 5 week trip to California from North Carolina & this hotel was the worst. It is the second worst place I’ve stayed at in all my travels over the years. Do yourself a favor & stay at the Fairfield Inn & Suites or Holiday Inn up the road. They are both brand new & I’ve never had a problem with either brand.
Margaret
Stayed 4 nights in Jun 2025