See all properties

SureStay Hotel by Best Western Castro Valley

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Free breakfast
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
  • Eden Medical Center
    ‪4 min drive‬
  • Hayward City Hall
    ‪5 min drive‬
  • California State University East Bay
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Exterior

Econo Lodge Castro Valley I-580

Parking included
Free WiFi
Air conditioning
24/7 front desk
3.1 out of 5, (440)
The price is $70
per night
includes taxes & fees
Feb 5 - Feb 6
Econo Lodge Castro Valley I-580

About this property

SureStay Hotel by Best Western Castro Valley

Castro Valley hotel with free breakfast
Along with a 24-hour front desk, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wired and wireless Internet access. Onsite uncovered self parking is complimentary.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 690 reviews" "
Rating 8 - Good. 271 out of 690 reviews" "
Rating 6 - Okay. 99 out of 690 reviews" "
Rating 4 - Poor. 54 out of 690 reviews" "
Rating 2 - Terrible. 40 out of 690 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 3 nights in Oct 2024

8/10 Good

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Stayed 1 night in Sep 2024

10/10 Excellent

rebecca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel host manager always has great customer service.
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Sep 2024

8/10 Good

Mario

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
Stayed 2 nights in Sep 2024

4/10 Poor

Quan

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2024

8/10 Good

Angela, Stockton

Traveled with family
Thank you for accommodations for my parents.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good except the shower, I showered with extremely hot water, and was too in a hurry to complain. was there for only 1 night.
Stayed 1 night in Jul 2024

10/10 Excellent

Bulmaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Silveria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

HONG KHANH

Traveled with family
Liked: Cleanliness, staff & service, amenities
L’hôtel est bien situé, le parking est gratuit et disponible, petit déjeuner ( céréales, yogourts, fruits, toasts,confitures, chausson aux pommes et aux cerises, jus et café) Petit comptoir avec 4-5 chaises Le receptioniste est accueillant Les lits propres Les tapis au sol, ce sera mieux de remplacer par les planchers flottants
Stayed 1 night in Jun 2024

10/10 Excellent

Viet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2024