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Claremont Club & Spa - A Fairmont Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Claremont Club & Spa - A Fairmont Hotel

Exterior
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Presidential Suite, 1 King Bed, Bay View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
41 Tunnel Road, Berkeley, CA, 94705
  • University of California, Berkeley
    ‪8 min walk‬
  • Alta Bates Summit Medical Center
    ‪3 min drive‬
  • Telegraph Avenue
    ‪4 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Queen Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • 385 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One Bedroom Suite, 1 Queen Bed

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • 385 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One Bedroom Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Bay View Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One Bedroom Bay View Suite, 1 King Bed

  • 500 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fairmont Queen, Room, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont Queen, Room, Accessible

  • 240 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont Bay View Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont Bay View Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 Queen Bed

  • 385 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Bay View (Claremont)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed, Bay View (Claremont)

10.0 out of 10
Exceptional
(1 review)
  • 385 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Bay View Suite, 1 King Bed

Signature Bay View Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Bay View Suite, 1 King Bed

  • 850 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Tower Suite Bay View, 1 King Bed, Balcony, 360 Views

Tower Suite Bay View, 1 King Bed, Balcony, 360 Views | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Tower Suite Bay View, 1 King Bed, Balcony, 360 Views

  • 600 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bay View

  • 240 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bay View

  • 240 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 Queen Bed, Bay View

  • 385 sq ft
  • Bay view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont Queen

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont Queen

8.8 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Bay View Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont Bay View Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 240 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Bay View

Presidential Suite, 1 King Bed, Bay View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Presidential Suite, 1 King Bed, Bay View

  • 1700 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont King

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont King

8.8 out of 10
Excellent
(32 reviews)
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Bay View

Deluxe Room, 1 Queen Bed, Bay View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 Queen Bed, Bay View

  • 240 sq ft
  • Bay view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont, 2 Double Beds

8.6 out of 10
Excellent
(17 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Bay View Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont Bay View Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 240 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Bay View Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Fairmont Bay View Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 249 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bay View Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Bay View Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bay View Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Bay View Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Bay View Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Bay View Room, 2 Double Beds

  • 240 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Bay View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Room, 2 Double Beds, Bay View

  • 310 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Bay View Room, 1 King Bed

Signature Bay View Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Bay View Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 310 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Bay View Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Signature Bay View Room, 2 Queen Beds

  • 310 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Shattuck Plaza

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is $268
per night
includes taxes & fees
Feb 1 - Feb 2
Hotel Shattuck Plaza

About this property

Claremont Club & Spa - A Fairmont Hotel

5-star hotel in Claremont Hills
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a health club. Wired internet in public areas is free. Additionally, a bar/lounge, outdoor tennis courts, and a steam room are onsite. Housekeeping is available on request.
Claremont Club & Spa - A Fairmont Hotel offers 276 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 47-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Berkeley hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

10 outdoor tennis courts, a health club, and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 32 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Claremont Club & Spa - A Fairmont Hotel features 3 outdoor swimming pools, outdoor tennis courts, a health club, and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 25 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This Tudor hotel also offers a children's pool, a steam room, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Claremont Club & Spa - A Fairmont Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 1:00 PM.
Limewood Bar & Restaurant - Overlooking the ocean and garden, this restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
East Bay Provisions - Overlooking the garden, this café serves breakfast, lunch, and light fare. Open daily.

Languages

Arabic, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Secured, uncovered valet parking on site (USD 49 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 10 to 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • East Bay Provisions
  • Limewood Bar & Restaurant

Things to do

  • 10 outdoor tennis courts
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Health club
  • Hiking/biking trails
  • Pilates classes
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Playground
  • Pool gate
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • 25 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 32 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1915
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Tudor architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 49.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 52 per person
  • Uncovered self parking fee: USD 25.00 per night
  • Uncovered valet parking fee: USD 49.00 per night
  • Pet fee: USD 49.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claremont Club Berkeley
Claremont Hotel
Claremont Club Fairmont Hotel Berkeley
Claremont Hotel Berkeley
Claremont Club Fairmont Hotel
Claremont Resort Berkeley
Claremont Hotel Club Fairmont Hotel Berkeley
Claremont Hotel Club Fairmont Hotel
Claremont Club Fairmont Berkeley
Claremont Club Fairmont
Claremont Hotel Club Berkeley
Claremont & Spa A Fairmont
Claremont Club & Spa - A Fairmont Hotel Hotel
Claremont Club & Spa - A Fairmont Hotel Berkeley
Claremont Club & Spa - A Fairmont Hotel Hotel Berkeley

Claremont Club & Spa - A Fairmont Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 160 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 4 nights in Oct 2024

10/10 Excellent

mimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable view!! I could see the Golden Gate Bridge from my room. And then I took an amazing hike up Stone wall and could see the Berkeley campus from top and the bay. I also loved the tennis.
Stayed 2 nights in Oct 2024

8/10 Good

Ilya

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keenan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Quynh-nhu

Stayed 2 nights in Sep 2024

10/10 Excellent

Marc

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

E

Stayed 1 night in Oct 2024

4/10 Poor

Tracy, Santa Cruz

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was an huge disappointment. Air conditioning was not working properly in our room —during a heat wave — so it was 90 degrees on our room. They were unable to move us to a new room within a reasonable time period, so we ended up having to stay in the 90 degree room the whole trip. Also, for a “dog-friendly” hotel there were few places on the property where we were allowed to bring the dog. The restaurant’s outdoor patio only allowed service dogs.
Stayed 2 nights in Oct 2024

6/10 Okay

Emilie

Disliked: Property conditions & facilities
Dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in attendant - Fantastic Concierge- Fun and helpful Dinner - A little spendy but good Club pool snd Jacuzxi - Top notch Checkout - Smiles and fun
Stayed 1 night in Oct 2024

10/10 Excellent

Liana

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms. Great dining options. Beautiful views. Spa a bit pricey. Parking can be a bit difficult as lot fills up.
Stayed 2 nights in Sep 2024

10/10 Excellent

William D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

victorhugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel with excellent swimming facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond B

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Abigail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
For a Fairmont, the service and food were very poor. I was not able to check into my room at the regular check-in time. I had to walk downstairs to order room service because no one answered the room service line, the operator line, or the customer service line. No comped delivery fee or other consideration was offered to me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful iconic place to stay! Lovely rooms, great staff, gorgeous views.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ofelia

Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 1 night in Sep 2024

10/10 Excellent

jilla

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Loved my time. The windows in the rooms were tiny though
Stayed 2 nights in Sep 2024

2/10 Terrible

James

Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 3 nights in Aug 2024