Sonesta Emeryville - San Francisco Bay Bridge

3.0 star property

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Photo gallery for Sonesta Emeryville - San Francisco Bay Bridge

Terrace/patio
Lounge
Studio Suite, 2 Queen Beds, Bay View | View from room
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly

Explore the area

Map
5555 Shellmound Street, Emeryville, CA, 94608
  • Bay Street
    ‪1 min walk‬
  • Jack London Square
    ‪6 min drive‬
  • University of California, Berkeley
    ‪7 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed, Bay View (Bay View)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Queen Beds, Bay View (Bay View)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bay View (Hearing Bay View)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Extended)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible, Bay View (Hearing Bay View)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Mobility Roll in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sonesta Emeryville - San Francisco Bay Bridge

3-star Emeryville hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sonesta Emeryville - San Francisco Bay Bridge offers 297 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Emeryville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta Emeryville - San Francisco Bay Bridge features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sonesta Emeryville - San Francisco Bay Bridge is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bowline Canteen - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bowline Canteen

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 11.21 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 per person
  • Uncovered self parking fee: USD 25.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Emeryville
Courtyard Emeryville Marriott
Courtyard Marriott Emeryville
Emeryville Courtyard
Emeryville Courtyard Marriott
Emeryville Marriott
Emeryville Marriott Courtyard
Marriott Courtyard Emeryville
Marriott Emeryville
Marriott Emeryville Courtyard
Courtyard By Marriott Oakland Emeryville Hotel Emeryville
Courtyard Marriott Emeryville Hotel

Sonesta Emeryville - San Francisco Bay Bridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1091 reviews
Rating 8 - Good. 248 out of 1091 reviews
Rating 6 - Okay. 119 out of 1091 reviews
Rating 4 - Poor. 57 out of 1091 reviews
Rating 2 - Terrible. 50 out of 1091 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
I’ve stayed here numerous times and like the establishment. Last night was different. Because I payed with Apple Pay, apparently the front desk couldn’t honor my reservation (without a physical card, which I don’t have - only my ID and other credit cards). I then had to wait in the lot for an hour while the front desk sorted it out with hotels.com. Upon finally getting that sorted out, the room was very warm and wouldn’t cool down. I tried opening the window but there was extremely loud music blasting from the hotel’s own exterior speakers (I’d originally figured it was a car in the parking lot), so instead I just barely slept in a hot room, after having kind of lousy customer service upon entrance. The room was otherwise clean, just painful check in process and uncomfortable noise/temp levels.
Stayed 1 night in Feb 2025

4/10 Poor

Angela

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Wing Hown

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how clean the property was
Stayed 1 night in Feb 2025

10/10 Excellent

sherri lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this property as a Sonesta. I stayed previously when it was a Sheraton years ago. Each time I come, I see improvements in service. I rated the staff a 4 because I left my room keys inside the room & after the door closed realized I left my jacket inside. I saw a housekeeping worker & she directed me To the worker in the hallway that did not understand or speak English. She directed me back to the original employee who then opened my room. Why wasn’t I helped ny the first employee when I asked only to go through drama & be let in by the first employee? Very concerning that there was a disconnect on customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

LaVeda

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Shane, Hacienda Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed. Very comfortable. Very nice staff. Clean. I booked a “Accessible” room by mistake. So got a lot of room but slightly disjointed furniture and decor. The shower also didn’t quite fit so had to be held while showering. Other than that quite satisfied. Great location with shopping and dining next door. Good access to freeways. Close enough to the UC which is why we were there.
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Four stars
Stayed 4 nights in Feb 2025

8/10 Good

Rudolph

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay-room party that went unchecked by hotel

The Sonesta Bay Bridge Emeryville has horrible customer service and allows for unruly guests to go unchecked. I booked a stay from 2.10-2.12 and after I checked in, grabbed dinner and returned to my room. There was a party happening in the room next to mine-with music, smoking and drugs that reeked the whole hallway. I informed the front desk person, who said they’d send their engineer to my room (I left my belongings and key in there when I went to complain to them) in order for him to break up the party. He came up, let me in my room and then left. He did nothing! I moved to a subpar room a floor below. I immediately called the third party agency (which I booked with) to cancel my room right away and refund me. They contacted the front desk person, who told the third party rep that if I left then I would get a refund. When I then went downstairs with my belongings, the front desk said they could only give me a partial refund after denying they said a full refund was coming (and they said they would speak to the engineer about the issue). The front desk person (who checked me in) said she went upstairs as well and smelled the smoke and heard the party, but she also didn’t break it up! I called the hotel manager the next day who said he couldn’t do anything and I needed to contact the third party. The third party sent me an email saying the hotel manager denied my refund. It was a mess! I got a refund from the 3rd party after 4 calls. But advise, DONT STAY HERE!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephan

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dog friendly. Extremely close to UC Berkeley (I take school group there every President's Day Weekend) and a ton of food/shops. There's a Burger King and ATMs within a 3min walk. Indoor swimming pool and hot tub. Extremely affordable nightly rate. Sonestas are now my go to wherever I stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Stayed 1 night in Feb 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it , clean , staff was nice and plenty to do from shopping to eating out in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super fast and easy
Stayed 1 night in Feb 2025

8/10 Good

Dwight

Liked: Amenities
Clean and safe
Stayed 3 nights in Jan 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area for shopping and walking
Stayed 2 nights in Jan 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

10/10 Excellent

SHERONDA, Napa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad check in experience. Staff was unhelpful, wouldn’t help us upgrade/move room. Could hear the freeway loudly from room. Not great.
Stayed 1 night in Feb 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, enjoyed my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Valeria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to a shopping center . Very quiet . And clean .
Stayed 1 night in Feb 2025

6/10 Okay

Abdo

Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Francis, Chapel Hill

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is the most disappointing of the very many hotels I have stayed in, in the US and overseas in recent years. Overall, the place looks run down and in need of renovation. The lobby area was depressing. Our room on the 10th floor was clean. However, the closet door stuck on it’s runners when opened and especially on trying to close it. The door of the cupboard holding the refrigerator was hanging skew on loose hinges. The fridge door was open and the floor in front of it was wet. Our TV would not support steaming channels and at reception I was told that all TVs on the 10th floor were in need of servicing and someone would take a look at ours. It worked later. I was obliged to create an account with Sonesta to get decent Internet connection. Now i get unwanted emails from the company and will delete my account. A sign to hang outside our door was labeled on both sides “Unapologetically Unplugged.” We did not know what this meant—“Please clean the room” or “Do not disturb”? I asked in reception. The first person said he had no idea what it meant. The second expressed surprise that I did not know and said it meant “Do not disturb.” I asked an American couple who were checking out and they did not understand it either. Since English is my mother tongue, I asked reception if they expect foreign visitors to understand. The answer was “yes, we have a lot of overseas visitors" which said nothing about whether they do understand.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aseri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in unlike the my first time here
Stayed 2 nights in Feb 2025