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Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Exterior
Reception
Vending machine

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included
$83
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
410 W A St, Hayward, CA, 94541
  • Chabot College
    ‪2 min drive‬
  • California State University East Bay
    ‪6 min drive‬
  • Oakland Zoo
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Hayward

Hayward motel with free self parking
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Heritage Inn Express Hayward features a vending machine, multilingual staff, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.6
Rating 10 - Excellent. 216 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 348 out of 1001 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 1 night in Jun 2025

6/10 Okay

Harshavardhan

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I walked into my room, I knew I had made a mistake. The overwhelming smell of cigarette smoke hit me immediately, even though I had booked a non-smoking room. It wasn’t just a faint smell—it was soaked into everything. The curtains, the furniture, the bedding. It was disgusting. There were dirty, used towels sitting on top of the closet rack, as if they had just been tossed up there and forgotten. The carpet was so sticky that I kept my shoes on the entire time. The worst part was the door. It didn’t even lock properly. I tried several times and the deadbolt wouldn’t catch all the way. I ended up tying my dog’s leash to the door handle and top latch, and put a chair under the door just to try to protect myself. Outside was just as unsettling. People were hanging around the parking lot throughout the night and I was approached by men trying to hustle or sell things. I told them no each time, but they were persistent. There was no visible staff, no security, and no one checking on what was going on. I felt completely exposed and vulnerable. As a woman traveling alone, I was terrified. I didn’t sleep. I didn’t even feel comfortable lying down. I packed up and left at 1:30 in the morning because I genuinely felt safer sleeping in my car than staying in that room any longer. Please believe the reviews. I wish I had read them. This place is not clean, not safe, and absolutely not worth it. No price justifies feeling this unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Jassa

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

junko, Shoreline

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Stayed 1 night in May 2025

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Cleanliness

It is what it is

Stayed 1 night in May 2025

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like how this place changed. No more roudy noises. No loud music, and no more constructions workers drinking and outburst on the walk way balcony.
Stayed 1 night in May 2025

10/10 Excellent

Jordis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very friendly and helpful.
Stayed 2 nights in May 2025

2/10 Terrible

Manoj

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirtiest place
Stayed 2 nights in Apr 2025

8/10 Good

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is more quieter than it was 3 months ago .
Stayed 7 nights in Apr 2025

10/10 Excellent

Jordis

Stayed 6 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in May 2025

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Charles

Liked: Staff & service
Stayed 14 nights in Apr 2025

6/10 Okay

James

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Shoppt
Stayed 3 nights in Apr 2025

10/10 Excellent

Faalalanu, Hayward

Traveled with partner
Liked: Amenities, property conditions & facilities
This time, the place was quiet. No rowdiness. The property was well kept. Customer service still excellent. I was amazed, the best 3 weeks I stayed at the Heritage Inn.
Stayed 2 nights in Apr 2025

4/10 Poor

Asucena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are dirty and the carpet is in very poor condition, the rooms smell bad in there are bedbugs...
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Maria lucero

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Arnulfo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cigarette burns in bottom sheet. The mattress was worn out and sagging. There were gunshot sounds the second night of stay.
Stayed 3 nights in Mar 2025