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Heritage Inn Express Hayward

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heritage Inn Express Hayward

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Vending machine
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Reception

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Southland Mall
    ‪2 min drive‬
  • Chabot College
    ‪3 min drive‬
  • Hayward City Hall
    ‪3 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Hayward

Hayward motel with free self parking
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Heritage Inn Express Hayward features a vending machine, multilingual staff, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.4
Rating 10 - Excellent. 197 out of 1002 reviews" "
Rating 8 - Good. 158 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 130 out of 1002 reviews" "
Rating 2 - Terrible. 389 out of 1002 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

4/10 Poor

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Mayeli

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Área was not the best, but can’t complain due to the price , but the rooms were dirty with hairs and carpet dirty like they have not been vacuumed. Beds seemed like it had been same used blankets from previous stay tenants. It was a smoke free area but everything smelled like cigarettes drum the hallways to the rooms and sheets. Pool was filthy. Of your looking to actually relax and sleep comfortably, just pay the extra money , otherwise it will be hard for you to get some rest.
Stayed 2 nights in Oct 2024

6/10 Okay

Maria lucero

Stayed 1 night in Oct 2024

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff!
Stayed 7 nights in Oct 2024

8/10 Good

Ronald

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
The stay was not what i excepted.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ashtree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells whatever the cleaner used stink the room it was nauseous. There was still crumbs and hair was still in the showers. Never again staying there.
Stayed 1 night in Sep 2024

10/10 Excellent

Edvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

MIRI

Business traveler
Liked: Cleanliness, staff & service, room comfort
Never judge a book by its cover
Coming in I was a little skeptical because I'm not used to a motel or in setting I'm more used to a hotel but once I got inside the room it was a little age but once I laid in the bed I was so comfortable I slept the best sleep that I've had in weeks the bed was so comfortable and the area was quiet I was so surprised never judge a book by its cover I slept wonderfully well I got the rest that I needed and I have a long drive 5 hours drive to get home.
Stayed 1 night in Oct 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Not all plug socket s worked electrical facilities were dated.
Stayed 2 nights in Sep 2024

2/10 Terrible

VERONICA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. As we were walking down the stairs a crazy guy popped out from under the stairs and asked if we had any Crystal to buy. The front desk staff tried to enter my room last at night. I called up front and he said that he didn't think anyone was in the room, very strange. People were fighting late in the night screaming yelling and kicking doors. On Expedia it looked nice once you arrive a way different look. Never again. Please don't stay at this hotel. It should be removed from all sites for renting a room. It's a homeless hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting hotel
Our stay was okay. Couldn't sleep good because I was concerned that someone would break in through the door which was damaged and didn't look well. The clerk gave us a different room than the one we originally booked and he stated that the original room had some problems. The tv didn't work, we had to unplug the fridge to be use the microwave. The rest room was dirty and the toilet was disgusting.
Stayed 1 night in Sep 2024

2/10 Terrible

Ronald

Stayed 16 nights in Aug 2024

2/10 Terrible

John Martin-Louis Ceballos

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like this property. I felt unsafe, my car felt unsafe. The photos of the property did not represent what room actually looked like. Pictures do lie. Real pictures of the room needs to be posted so you do not waste your time booking as it is misleading.
Stayed 1 night in Sep 2024

2/10 Terrible

DEBRA

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in the room had mildew. The pool was disgusting. We didnt stay, we had to find another room. I took pictures of the room. I feel I should be reimbursed. You should take this off your list of hotels.
Stayed 1 night in Sep 2024

4/10 Poor

kar sing

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 2 nights in Sep 2024

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel…
Stayed 7 nights in Sep 2024

8/10 Good

Edgar

Stayed 1 night in Sep 2024

10/10 Excellent

Deshaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Jordis

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 1 night in Aug 2024

4/10 Poor

Leonard

Traveled with family
Liked: Staff & service
Outside was not nice room was ok tv did not work
Stayed 1 night in Sep 2024