Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Exterior
Vending machine
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included
$83
includes taxes & fees
Oct 26 - Oct 27

Explore the area

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410 W A St, Hayward, CA, 94541
  • Place, Chabot College
    ‪2 min drive‬
  • Place, California State University East Bay
    ‪6 min drive‬
  • Place, Oakland Zoo
    ‪9 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Heritage Inn Express Hayward

Hayward motel with free self parking
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Heritage Inn Express Hayward features a vending machine, multilingual staff, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.8
Rating 10 - Excellent. 219 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 341 out of 1002 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost nearly close to 5 stars yes i also almost..

This place has been recently renovated...inside the 3 or so rooms i had the almost fully pleasurable experience of having. Location gets 2 stars and 5 stars right next to 880 which shouts convenience and the dull sounds of cars on a very busy area of Freeway is dull like white noise after a stay of a few days. Service gets 3 stars and 5 stars so everyone was kind and friendly and efficient and helpful but i had an unfortunate situation develop with a neighbourhood homeless man that didnt escalate as much as it could have thankfully but a lesson was learned on my behalf. Property seems in good shape and kept clean and a team of smiling seemingly happy people but strangely a fairly large swimming pool is the focus of the 3 story courtyard of the hotel and it was July late in the summers agreement 5o turn up the heat but the pool kooked great and inviting but for some reason it was closed the entire time we stayed. With san Francisco bay just a stones throw from this invitjng almost overlooked gem of q place to stay wasnt really a place to stay and relax and play. No water nased sports anyway. Hmmm. Ask before you plan and count on something that might remain closed for whatever reason.
Just a cool pic of dtwn sf and yerba buena island.
Stayed 1 night in Jul 2025

10/10 Excellent

Tak Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

esmiralda

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not what we expected.
Stayed 1 night in Jul 2025

8/10 Good

RAJESH

Traveled with family
Stayed 3 nights in Jun 2025

4/10 Poor

Davonte

Stayed 1 night in Jul 2025

10/10 Excellent

Christee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christee

Stayed 1 night in Jul 2025

8/10 Good

Charles

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Diego

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend.. Please believe the reviews. I wish I had read them. This place is not clean, not safe, and absolutely not worth it. This is literally a dump.
Stayed 1 night in Jul 2025

10/10 Excellent

Xihe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

2/10 Terrible

YASIR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jazmina, San Mateo

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this place if you can. Dirty, smells like urine everywhere, scary part of town and incompetent front desk staff.
Stayed 3 nights in Jun 2025

8/10 Good

Jordis

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it here, but the WiFi sucks .
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 7 nights in Jun 2025

2/10 Terrible

Harsh

Stayed 1 night in Jun 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contracted scabies. Fun. Grateful I bought travel insurance to get at least part of the trip reimbursed for the misery of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Elgin

Business traveler
All good
Stayed 1 night in Jun 2025

4/10 Poor

Pablo

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff friendly
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

10/10 Excellent

Alvoy

Stayed 2 nights in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

6/10 Okay

Harshavardhan

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I walked into my room, I knew I had made a mistake. The overwhelming smell of cigarette smoke hit me immediately, even though I had booked a non-smoking room. It wasn’t just a faint smell—it was soaked into everything. The curtains, the furniture, the bedding. It was disgusting. There were dirty, used towels sitting on top of the closet rack, as if they had just been tossed up there and forgotten. The carpet was so sticky that I kept my shoes on the entire time. The worst part was the door. It didn’t even lock properly. I tried several times and the deadbolt wouldn’t catch all the way. I ended up tying my dog’s leash to the door handle and top latch, and put a chair under the door just to try to protect myself. Outside was just as unsettling. People were hanging around the parking lot throughout the night and I was approached by men trying to hustle or sell things. I told them no each time, but they were persistent. There was no visible staff, no security, and no one checking on what was going on. I felt completely exposed and vulnerable. As a woman traveling alone, I was terrified. I didn’t sleep. I didn’t even feel comfortable lying down. I packed up and left at 1:30 in the morning because I genuinely felt safer sleeping in my car than staying in that room any longer. Please believe the reviews. I wish I had read them. This place is not clean, not safe, and absolutely not worth it. No price justifies feeling this unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Jassa

Stayed 1 night in Jun 2025