Heritage Inn Express Hayward

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Express Hayward

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Vending machine
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Southland Mall
    2 min drive
  • Chabot College
    3 min drive
  • Hayward City Hall
    3 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    14 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Heritage Inn Express Hayward

Hayward motel with free self parking
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Heritage Inn Express Hayward features a vending machine, multilingual staff, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.4
Rating 10 - Excellent. 196 out of 1004 reviews" "
Rating 8 - Good. 158 out of 1004 reviews" "
Rating 6 - Okay. 127 out of 1004 reviews" "
Rating 4 - Poor. 129 out of 1004 reviews" "
Rating 2 - Terrible. 394 out of 1004 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Stayed 16 nights in Aug 2024

2/10 Terrible

John Martin-Louis Ceballos

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like this property. I felt unsafe, my car felt unsafe. The photos of the property did not represent what room actually looked like. Pictures do lie. Real pictures of the room needs to be posted so you do not waste your time booking as it is misleading.
Stayed 1 night in Sep 2024

2/10 Terrible

DEBRA

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in the room had mildew. The pool was disgusting. We didnt stay, we had to find another room. I took pictures of the room. I feel I should be reimbursed. You should take this off your list of hotels.
Stayed 1 night in Sep 2024

4/10 Poor

kar sing

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 2 nights in Sep 2024

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel…
Stayed 7 nights in Sep 2024

8/10 Good

Edgar

Stayed 1 night in Sep 2024

10/10 Excellent

Deshaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Jordis

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 1 night in Aug 2024

4/10 Poor

Leonard

Traveled with family
Liked: Staff & service
Outside was not nice room was ok tv did not work
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the living atmosphere!!
Stayed 6 nights in Aug 2024

2/10 Terrible

Zenon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 7 nights in Aug 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. I couldn’t even stay here. The room smelt like pee and cigarette and weed. There was probably a drug deal going on in the parking lot. I informed the staff it was highly unsafe to stay here just for possibly infection/illness or just general safety concerns especially being a woman traveling alone. They are still fighting with the refund. But I was only there for maybe 10 minutes at most. I repeat do NOT stay here, don’t let the cheap price sell you. I only needed something to rest for a few hours cuz I had such a long drive. Didn’t work out that and I had to leave immediately and just finished my drive.
Stayed 1 night in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is friendly and very helpful.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sherdenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and property maintained well.
Stayed 18 nights in Aug 2024

8/10 Good

Bryan Jasper

Liked: Cleanliness, staff & service
It was on downtown Hayward close to where we need to be.
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are filthy, dirty and smelly. The rooms did not look anything like the photos online.
Stayed 4 nights in Aug 2024

4/10 Poor

Emi

I don’t know why they sprayed this order. It smells a strong chemical.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Angel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a family place
The pictures do not match the place. It’s very low maintenance the place is run down and looks very dangerous
Stayed 1 night in Aug 2024

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024