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Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included
$79
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
410 W A St, Hayward, CA, 94541
  • Place, Hayward Flight
    ‪15 min walk‬
  • Place, Southland Mall
    ‪19 min walk‬
  • Place, Chabot College
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Express Hayward

Motel in Longwood - Winton Grove
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Heritage Inn Express Hayward features a vending machine, multilingual staff, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Reviews

Heritage Inn Express Hayward Reviews

5.8

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 126 out of 1003 reviews
Rating 2 - Terrible. 334 out of 1003 reviews

Reviews

8/10 Good

James

Liked: Staff & service, amenities
Too many regular people living there making noise all night long
Stayed 1 night in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Aquil

Traveled with partner
Liked: Staff & service
The balnket was torn
Stayed 1 night in Aug 2025

10/10 Excellent

charis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room for the price

The room was great and the staff was super supportive and friendly. I had to bring my 2 cats with me because we had to leave our apartments for a couple of days. The pet deposit was reasonable and we all had a relaxing few days there. It's nothing fancy but the room was clean, the sheets were soft, the air conditioning was cold and I felt safe.
Stayed 2 nights in Aug 2025

4/10 Poor

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Poliana

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Os quartos estavam com um cheiro horrível de cigarro e carpete velho. As fotos do anúncio não condizem com a realidade!
Stayed 1 night in Jul 2025

2/10 Terrible

Denzel

Stayed 2 nights in Jul 2025

2/10 Terrible

Deniah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was dirty and broke bathroom was dirty towels were dirty
Stayed 1 night in Aug 2025

8/10 Good

Nazyia

Stayed 3 nights in Aug 2025

2/10 Terrible

Susan

Disliked: Amenities
Phone did not work, tv did not work - spent 30 minutes locating someone to correct the problem; sent me to another room - tv & phone worked, but maintenance & condition of doors, walls, floors, window coverings — filthy, water damage obvious, smelled of cooking aromas, baseboards damaged & rotting, elevator unkempt, not maintained. This place is not worth a dollar a night. Please do not let anyone make reservations here!!! I refused to stay the night and left after they refunded my charges to my VISA!! The desk person saw how angry I was that photos online are deceptive and do not show the awful conditions here!! I had to leave a party early so I would not have to stay in this squalor. I need a receipt from EXPEDIA to show I did not stay the night of Saturday 8/16/25. I have a receipt from Heritage Inn Express-Hayward, Front Desk Associate to show I left the hotel without staying the night & they did not charge my Visa. Thank you. Please eliminate this option from the EXPEDIA site!
Stayed 1 night in Aug 2025

4/10 Poor

Chen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Economical

Felt gritty. Child’s bicycle and toys were scattered edge of parking lot. Room was non-smoking but smelled of either smoke or aggressive, bitter cleaning solution. Parking lot is difficult to get out of with street partially blocked by semi. Economical but felt that way.
Stayed 1 night in Aug 2025

6/10 Okay

Antonio

Liked: Staff & service
I book a king bed room for myself, room is spacious, staff and service is good and friendly, but the property is little older you can smell that from the carpet, overall can be accepted against the cost in San Francisco.
Stayed 1 night in Aug 2025

2/10 Terrible

Soo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms looked nothing like the pictures, felt truly unsafe and dangerous, have holes in the blanket and on a bathroom door!!!! Worst experience ever.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nazyia

Stayed 2 nights in Jul 2025

4/10 Poor

Wai

Disliked: Cleanliness
My room is musky and carpet is dirty. The area and room is really bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Jun 2025

4/10 Poor

Gio

Stayed 1 night in Aug 2025

2/10 Terrible

Yohny

Stayed 3 nights in Aug 2025

10/10 Excellent

Christee

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a place to stay for the night! It smelled bad and basically sketchy for the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Davena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly I asked could I do a late check out and they let me do one they're very nice I had no problem with the rooms are extremely big and for the area that it was located in I didn't expect to get the type of service that I got in that area but I did peace and quiet I would love to go back
Stayed 1 night in Jul 2025

6/10 Okay

Anuar

Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
Front desk was super helpful and I needed to stay an extra night and the hotel staff made extremely easy to process the additions night. Hotel was quiet which was great as well
Stayed 1 night in Jul 2025