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Holiday Inn Express Castro Valley - East Bay by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Castro Valley - East Bay by IHG

Exterior
Property amenity
Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Free breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2419 Castro Valley Blvd, Castro Valley, CA, 94546
  • Lake Chabot Spa
    ‪15 min walk‬
  • California State University East Bay
    ‪7 min drive‬
  • Oakland Zoo
    ‪8 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Room amenity

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/tub, free toiletries, hair dryer, towels

Room (Specialty)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Castro Valley - East Bay by IHG

Castro Valley hotel with free breakfast
A fitness center, a sauna, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Castro Valley - East Bay by IHG offers 54 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Castro Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, Holiday Inn Express Castro Valley - East Bay by IHG features a sauna and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Castro Valley - East Bay by IHG is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 60

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Hotel Castro Valley
Holiday Inn Express Castro Valley East Bay Hotel
Express Castro Valley By Ihg
Holiday Inn Express Castro Valley East Bay
Holiday Inn Express Castro Valley East Bay by IHG
Holiday Inn Express Castro Valley East Bay an IHG Hotel
Holiday Inn Express Castro Valley - East Bay by IHG Hotel

Holiday Inn Express Castro Valley - East Bay by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 603 reviews
Rating 8 - Good. 174 out of 603 reviews
Rating 6 - Okay. 19 out of 603 reviews
Rating 4 - Poor. 12 out of 603 reviews
Rating 2 - Terrible. 8 out of 603 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Worst experience ever

Customer service by the front desk was very rude and unprofessional. We stayed on the 2nd floor, management watches you like a hawk, I felt uncomfortable at my stay here. I’m being 100% I would not recommend this place at all.
Stayed 1 night in Feb 2025

8/10 Good

Lorie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Filiberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, confortable beds
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

GLADYS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, good breakfast, staff very kind.
Stayed 1 night in Jan 2025

10/10 Excellent

Terese

Stayed 4 nights in Nov 2024

10/10 Excellent

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24hr small gym and indoor jacuzzi and sauna
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Faith

Great stay
Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
One night stay in bay area. Near freeway. Friendly front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Stayed 2 nights in Dec 2024

8/10 Good

Nathan, Rocklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very hard!
Stayed 2 nights in Nov 2024

10/10 Excellent

Xuhui, Visalia

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

larry

Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Penny

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Donald

Poor customer service

I called to cancel my reservation due to a family emergency and the person who answered the phone was new and didn’t know if I would be penalized. She took my number and promised to have someone call me and they never did.
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Business traveler
Disliked: Property conditions & facilities
The staff were pleasant. The hotel itself was very outdated.
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Business traveler
Liked: Cleanliness
Disliked: Staff & service
I was awakened on 2 mornings at 4am by a chirping fire alarm in my room. They promised to discount my stay but didn’t. I ask mgr to call me—he didn’t. I emailed general mgr—no response. They are willing to accept poor reviews rather than provide good customer service or keep their word.
Stayed 4 nights in Oct 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property management was GREAT! Took extra care to accommodate our oversized U-Haul Truck. Made our overnight stay pleasant and worry-free.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024