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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Restaurant
Restaurant
1 bedroom, desk, laptop workspace, blackout drapes
Lobby sitting area
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$132
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • California State University East Bay
    ‪10 min walk‬
  • Chabot College
    ‪4 min drive‬
  • Oakland Zoo
    ‪14 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications)

  • 364 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communications)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 364 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, desk, laptop workspace, blackout drapes

Premium Room

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hayward hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites Hayward - Castro Valley by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 82 out of 153 reviews
Rating 8 - Good. 29 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 10 out of 153 reviews
Rating 2 - Terrible. 16 out of 153 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fikria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was for one night and it was comfortable
Stayed 1 night in Jun 2025

8/10 Good

Bambi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Tanzania

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Brand new hotel, still partly under construction. Despite that, the staff were amazing. My room was immaculate, the associates at the front desk were really nice and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Deidre

Stayed 1 night in May 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Amenities
Excellent Location, Exceptional rooms, Great Breakfast! Great service!
Stayed 1 night in Jun 2025

6/10 Okay

Erika, Longview

Stayed 1 night in Jun 2025

4/10 Poor

Aswad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was welcoming except the breakfast area. Check in was a breeze. Room was good with a street view. Hotel is under construction so there is a lot of construction noise just be aware of that. The worst thing was the breakfast. We showed up at 8 AM and almost everything was empty. Only 3-4 other families were there at that time so definitely was not busy. Bacon, gravy for biscuits was never filled. There was no fresh fruit available, boiled eggs were over. Nuts and toppings for oatmeal was over. When we politely asked the staff member they (one lady in particular) were extremely rude. We sat around for 40 min and still stuff mentioned above was not refilled. The pancake machine was out of order. So the place that is supposed to serve hot breakfast only had eggs and biscuits. All-in-all with loud construction noise, fire alarm went off once for no reason, and the breakfast debacle this stay was not pleasent especially for the price you pay. It was- Pay for a hotel but stay in a motel!!
cereal toppings were never filled.
Don't even know what was supposed to be here for hot breakfast. Was never filled.
Gravy never showed up and got a rude reply -"have some patience" when we asked after 40 min of waiting.
Stayed 1 night in Jun 2025

8/10 Good

Keshni

Stayed 2 nights in Jun 2025

8/10 Good

Constance

Stayed 1 night in Jun 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible serv....no blankets, ( they will not bring it in to the room ..you will have to go to the lobby to get it)no services , no rooms even if you have the reservation. Supervisor has no customer service skills
Stayed 1 night in Jun 2025

2/10 Terrible

Ashlin

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great the only thing was we had a corner room by a door and people kept coming in and out and the door would slam everytime, also an hour before check out the maid came by knocked once we didn't even get a change to get to the door and she was coming in to our room. I really did not appreciate that at all. Before I forget we stayed there two nights and I did ask front desk for more towels, this was earlier in the morning then about noon or so I had to ask again and a gentleman vacuuming brought them right over.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one. I stayed in 420 room, recommend to anyone.
Stayed 3 nights in Jun 2025

6/10 Okay

VINAY

Liked: Cleanliness, staff & service
Everything was fine I stayed 1 night in Hayward holiday inn and 1 night in Sanfrancisco close to airport holiday inn and both places they told me you will get your security deposit within 3 business days and it’s 2 weeks still I didn’t got my security deposit back
Stayed 1 night in May 2025

10/10 Excellent

Karina

Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
It was good and staff really nice but they seem to still be working some of the bugs out Like the front emtrance is still not open . The pool spa area not open. There was no tv remote in room. The upper outlet in bathroom didnt work and thete was eithet no fan in the bathroom or no switch for it. But the breakfast is a10 and staff vety nice and polite
Stayed 1 night in Jun 2025

10/10 Excellent

Nagaraju

Stayed 1 night in May 2025

6/10 Okay

Han

Stayed 5 nights in May 2025

10/10 Excellent

Daniel

Stayed 5 nights in Jun 2025

10/10 Excellent

Olivia

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We picked this place because of the pool and it wasn’t open. Otherwise, one of the best breakfasts that I’ve had at a hotel. Super nice staff and clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenn

Stayed 1 night in May 2025

2/10 Terrible

Aaron

Stayed 1 night in Jun 2025