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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Restaurant
1 bedroom, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby sitting area
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$132
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪10 min walk‬
  • Place, Chabot College
    ‪4 min drive‬
  • Place, Oakland Zoo
    ‪14 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room

1 bedroom, desk, laptop workspace, blackout drapes

Premium Room

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.4 out of 10
Good
(3 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 364 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 364 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hayward hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites Hayward - Castro Valley by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Reviews

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

8.0

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 88 out of 165 reviews
Rating 8 - Good. 31 out of 165 reviews
Rating 6 - Okay. 17 out of 165 reviews
Rating 4 - Poor. 10 out of 165 reviews
Rating 2 - Terrible. 19 out of 165 reviews

Reviews

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, wish they put out more bacon though - always empty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Everything was wonderful. Friendly staff. Easy elevators. Great breakfast. I worked in my room while my daughter was at an all day summer camp, and it was so quiet. I had one last meeting before checking out and they were kind to let me stay an hour past checkout. Thanks IHG!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ted

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Juanita Ibeth

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer, San Bernardino

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Ardath

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It is clean and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Margulan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, quiet, and had great air circulation. We felt comfortable during our stay. Staff were polite, and check-in was smooth. Would stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelson

Nice place
Stayed 1 night in Jul 2025

8/10 Good

Vernon

Stayed 3 nights in Jul 2025

10/10 Excellent

Linda, San Pedro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I can’t wait for the pool to be completed
Stayed 2 nights in May 2025

10/10 Excellent

Janeth

Stayed 2 nights in Jun 2025

6/10 Okay

Aleiyah

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Tyra

Traveled with family
Disliked: Room comfort

Was not very happy with my stay

When we checked in at 10pm, after a 5 hour flight, they put us on the 3rd floor. The room door would not lock/close shut. Somebody could bump into the door and it would open. Other people on the 3rd floor were VERY loud. Mind you it was after midnight when I finally complained and requested a new room. The guy told me we can change rooms in the morning with no issues and no extra cost. The next morning we waited 2 hours for a new room. The lady was kind that was helping us but she said they had no rooms available due to the cleaning crew, hence the 2 hour wait. I was then placed on the 2nd floor and you can tell the bathroom was not cleaned properly and the toilet paper hadn’t even been changed. They didn’t even add new soap. Breakfast was very mid but was free. Parking was free as well. Oh and they’re currently upgrading the outside/front walk in area so you have to use the side doors for entering and exiting. Area was nice, quiet and safe. Close to shopping areas, fast food and the movies.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph, Chula Vista

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is new , Evelyn (Front Desk ) was great and accommodating , Bfast selection was also good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great & easy. The young man was very helpful & nice. Gave me two water bottles. The rooms were nice & cleans. Beds were comfortable. 6 in my family we slept great. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Elmer

Stayed 1 night in Jun 2025

10/10 Excellent

Fikria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was for one night and it was comfortable
Stayed 1 night in Jun 2025

8/10 Good

Bambi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Tanzania

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Brand new hotel, still partly under construction. Despite that, the staff were amazing. My room was immaculate, the associates at the front desk were really nice and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Deidre

Stayed 1 night in May 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Amenities
Excellent Location, Exceptional rooms, Great Breakfast! Great service!
Stayed 1 night in Jun 2025

6/10 Okay

Erika, Longview

Stayed 1 night in Jun 2025

4/10 Poor

Aswad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was welcoming except the breakfast area. Check in was a breeze. Room was good with a street view. Hotel is under construction so there is a lot of construction noise just be aware of that. The worst thing was the breakfast. We showed up at 8 AM and almost everything was empty. Only 3-4 other families were there at that time so definitely was not busy. Bacon, gravy for biscuits was never filled. There was no fresh fruit available, boiled eggs were over. Nuts and toppings for oatmeal was over. When we politely asked the staff member they (one lady in particular) were extremely rude. We sat around for 40 min and still stuff mentioned above was not refilled. The pancake machine was out of order. So the place that is supposed to serve hot breakfast only had eggs and biscuits. All-in-all with loud construction noise, fire alarm went off once for no reason, and the breakfast debacle this stay was not pleasent especially for the price you pay. It was- Pay for a hotel but stay in a motel!!
cereal toppings were never filled.
Don't even know what was supposed to be here for hot breakfast. Was never filled.
Gravy never showed up and got a rude reply -"have some patience" when we asked after 40 min of waiting.
Stayed 1 night in Jun 2025