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Holiday Inn Express Union City (San Jose), an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Union City (San Jose), an IHG Hotel

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Free buffet breakfast
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Union Landing
    11 min walk
  • Alameda Creek Regional Trail
    4 min drive
  • Coyote Hills Regional Park
    6 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    25 min drive

Room options

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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per night
includes taxes & fees
Dec 10 - Dec 11
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About this property

Holiday Inn Express Union City (San Jose), an IHG Hotel

Union City hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Union City (San Jose), an IHG Hotel offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Union City (San Jose), an IHG Hotel provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Union City (San Jose), an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to September 30 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Spa tub
  • Swimming pool
The property will be renovating from June 26 2023 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Select guestrooms
  • Spa tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool
  • Spa tub
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Holiday Inn Express Union City (San Jose), an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 855 reviews" "
Rating 8 - Good. 300 out of 855 reviews" "
Rating 6 - Okay. 83 out of 855 reviews" "
Rating 4 - Poor. 35 out of 855 reviews" "
Rating 2 - Terrible. 24 out of 855 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Telece

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was open like it had said on the booking no hot tub
Stayed 2 nights in Aug 2024

6/10 Okay

Imelda

Traveled with family
Liked: Cleanliness
Enjoyed the hot breakfast. Good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and relaxing. Front desk was polite and friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Jesse

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Maruthi

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this property to enjoy our holidays with kids. We planned to use the pool and hot tub. People didn’t inform us that their pool has been shutdown for maintenance. Rooms quality is just average. Disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisbeth

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my staying at this location. Room was clean, bed comfortable, refrigerator very handy. Breakfast buffet very good, as well. Hotel staff very friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed by the renovations taking place!
I was really disappointed when I got to the hotel because the property is under renovation. I didn't see the renovation situation posted on Hotels.com when I made the reservation. If I would have known, I would have selected another property.
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities were great
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel

Stayed 2 nights in Jun 2024

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, room comfort
The hotel was being renovated and upgraded.
Stayed 2 nights in May 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024

4/10 Poor

Manuel, ELKO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Website says is remodel but not all the rooms are
Stayed 1 night in Apr 2024

10/10 Excellent

Dayna

Stayed 2 nights in May 2024

8/10 Good

JIAN MIAN

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was so old
Stayed 1 night in May 2024

2/10 Terrible

robert

Stayed 2 nights in May 2024

4/10 Poor

Priscila

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Damian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction and we were not told until we got there and too late to cancel and the pool was closed so my grandson was very disappointed and I’m disappointed we were not told ahead of time .
Stayed 1 night in Apr 2024

2/10 Terrible

Keith

Traveled with family
Disliked: Amenities, property conditions & facilities
According to the sign in the elevator, this property is under construction until January 2025. The water kept getting turned off, and the front desk told us that there has been a lot of vandalism and break-ins to cars in the parking lot. There was a lot of noise during the day and the pool and hot tub were not available for use due to construction. If this had been known before booking I would have booked elsewhere.
Stayed 2 nights in Apr 2024