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Holiday Inn Express Union City (San Jose) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Union City (San Jose) by IHG

Free buffet breakfast
Exterior
Point of interest
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi
$96
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Place, Cinemark Century Union Landing 25
    ‪2 min walk‬
  • Place, Union Landing
    ‪6 min walk‬
  • Place, Alameda Creek Regional Trail
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.2 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Parking included
  • Free WiFi
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4.0 out of 5, Very Good, 1,001 reviews
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About this property

Holiday Inn Express Union City (San Jose) by IHG

Union City hotel with free breakfast
This smoke-free hotel features laundry facilities, a 24-hour front desk, and express check-in. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a front-desk safe, and multilingual staff assistance are onsite.
Holiday Inn Express Union City (San Jose) by IHG offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, laundry facilities, and express check-in. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Union City (San Jose) by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to April 30 2026 (dates subject to change):
  • Meeting facilities
The property will be renovating from June 26 2023 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Select guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Reviews

Holiday Inn Express Union City (San Jose) by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 950 reviews
Rating 8 - Good. 319 out of 950 reviews
Rating 6 - Okay. 98 out of 950 reviews
Rating 4 - Poor. 39 out of 950 reviews
Rating 2 - Terrible. 26 out of 950 reviews

Reviews

10/10 Excellent

Maria, Los Angeles

Traveled with family
Liked: Cleanliness, amenities
Friendly Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only drawback was ongoing construction but that wasn’t any real problem for just an overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Rowena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

karren

Stayed 4 nights in Aug 2025

8/10 Good

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is okay, the staff are very nice
Stayed 7 nights in Aug 2025

8/10 Good

Michael

Stayed 11 nights in Aug 2025

4/10 Poor

Racquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not comfortable to stay and hard to open our door
Stayed 1 night in Aug 2025

8/10 Good

Deonte

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tiesha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Stayed 1 night in Aug 2025

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

karren

Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, property conditions & facilities
Newly renovated rooms
Stayed 1 night in Jul 2025

6/10 Okay

Pegi

Liked: Cleanliness
They are remodeling, so the pool and gym not available. Breakfast was good. It was quiet. Staff was pleasant and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Sirpreet

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 1 night in Jun 2025

10/10 Excellent

Leliza

Stayed 4 nights in Jun 2025

10/10 Excellent

John, South Gate

Stayed 1 night in Jun 2025

10/10 Excellent

Hazel

Stayed 1 night in Jul 2025

10/10 Excellent

Yi

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Janielyn

Stayed 1 night in May 2025