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Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4.0 star property

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Photo gallery for Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Rooftop bar
Rooftop bar
Lobby sitting area
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
$278
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
2455 Broadway, Oakland, CA, 94612
  • Place, Paramount Theatre
    ‪7 min walk‬
  • Place, Fox Theater
    ‪10 min walk‬
  • Place, Jack London Square
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Uptown)

10.0 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Broadway Suite)

Suite (Broadway Suite) | City view

Suite (Broadway Suite)

  • 868 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

City view

Room, 1 King Bed (Urban)

9.6 out of 10
Exceptional
(62 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Uptown)

Room, 2 Queen Beds (Uptown) | View from room

Room, 2 Queen Beds (Uptown)

9.8 out of 10
Exceptional
(11 reviews)
  • 294 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Terrace (Urban)

9.6 out of 10
Exceptional
(10 reviews)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible Bathtub (Urban King)

City view

Room, Accessible Bathtub (Urban King)

9.6 out of 10
Exceptional
(5 reviews)
  • 318 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4-star hotel in Northgate
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Change of towels is available on request.
Kissel Uptown Oakland, in the Unbound Collection by Hyatt offers 168 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Oakland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Kissel Uptown Oakland, in the Unbound Collection by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Otto's Uptown Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
High 5ive - This rooftop bar specializes in American cuisine. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • High 5ive
  • Otto's Uptown Kitchen

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 350 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.83 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 per person
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 350 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

Parking height restrictions apply

Property is also known as

Kissel Uptown Oakland
Kissel Uptown Oakland in the Unbound Collection by Hyatt
Kissel Uptown Oakland, in the Unbound Collection by Hyatt Hotel

Kissel Uptown Oakland, in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 345 out of 473 reviews
Rating 8 - Good. 70 out of 473 reviews
Rating 6 - Okay. 33 out of 473 reviews
Rating 4 - Poor. 10 out of 473 reviews
Rating 2 - Terrible. 15 out of 473 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Kyanna

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Nicole

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was too expensive for the for that hotel. Poor customer service, room not clean, and no answer when we called downstairs 3 times.
Stayed 1 night in Jun 2025

8/10 Good

Monica, Oroville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the Kissel. Overall the hotel is nice and clean. A smaller 7 floor hotel which I like with a restaurant in the lobby that has limited hours. The rooms are nice and clean and well appointed. One of the recommendations I have for the Kissel is the staff are not as pleasant as one expect from the Hyatt. When I was checking out the front desk person asked me if I was someone else when the bill clearly said my name that was put under my door that I gave to him. He also checked me in and repeated my name over and over and was very pleasant the evening before. Maybe he was having a bad day....the valet was no where to be found when we got there and we parked the car on the street and then when we went to check in he was at the front desk talking to his coworker. Speaking of parking its 65.00! They charge tax on it of $11.00.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, a little warm when we first came in. Staff is friendly and very helpful. The man who works the bar is so nice!
Stayed 1 night in May 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness
Convenient easy access
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Very clean beautiful aesthetic and the rooms with the patios is a great touch. The food can use some work. The breakfast was ok. But lunch and dinner was ruff. Over all great hotel and would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We had a wonderful stay at Kissel Uptown Oakland.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our third stay

Clean, comfortable, quiet, and friendly staff, add up to another wonderful stay.
Stayed 3 nights in May 2025

10/10 Excellent

Niaje

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I stay here rather than paying high prices in san fran. Easy uber to the city.
Stayed 2 nights in Apr 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
It just misses the mark for a Hyatt property. The lobby was very elaborate but the rooms were just so so. Unfortunately there’s no parking in the area other than limited street parking so you’re forced to valet for 50 dollars a night. And the valet made it feel like it was a bother when you requested your car multiple times. Resort fees exceeded what was presented online and there was no transparency ahead of time, leaving me shocked upon arrival. I reserved a room that clearly stated city view and I was given a room facing a wall, the room I thought I reserved also stated there was a bathtub and when I asked about it, I was completely gaslit and then told only suites have a bathtub. The only real plus was the refillable water stations.
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Traveled with family
Disliked: Staff & service, room comfort

Quick trip rather have driven home

We stayed here for our daughter’s prom overnight instead of driving back home late. The hotel lobby looked like it was just redone, but the room was old and beat up. If you valet it’s a slow process especially if you are after 9pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanine, Sioux Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooms are fresh, trendy, and clean. There is a nice restaurant in the lobby as well as a nice bakery, coffee shop, movie theater, plant shop, and a church within walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Sherry

The staff aren’t that friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Qinhua

Stayed 3 nights in Apr 2025

8/10 Good

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and kind staff. Only downside is that we were told there would be 2 bottles of water in the room, so we were disappointed when we finally got into our room, exhausted from travel, and found only 1 (there were 3 of us staying in the room). We asked for a couple of bottles of water the next day from front desk, and someone kindly gave us 3 bottles. When we got up to our room, we found that 1 had already been opened. Just sort of bizarre. A/C also didn't work in the room, but everything else was fine and the neighborhood felt safe and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a concert at the Fox.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Parking was challenging.
Stayed 1 night in Apr 2025

8/10 Good

judith k

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay
Stayed 1 night in Apr 2025