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Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4.0 star property

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Photo gallery for Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Rooftop bar
Rooftop bar
Lobby sitting area
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2455 Broadway, Oakland, CA, 94612
  • Paramount Theatre
    ‪7 min walk‬
  • Lake Merritt
    ‪8 min walk‬
  • Fox Theater
    ‪11 min walk‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Uptown)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Broadway Suite)

Suite (Broadway Suite) | City view

Suite (Broadway Suite)

  • 868 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

View from room

Room, 1 King Bed (Urban)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Uptown)

Room, 2 Queen Beds (Uptown) | View from room

Room, 2 Queen Beds (Uptown)

  • 294 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Terrace (Urban)

  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible Bathtub (Urban King)

View from room

Room, Accessible Bathtub (Urban King)

  • 318 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4-star hotel in Northgate
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Change of towels is available on request.
Kissel Uptown Oakland, in the Unbound Collection by Hyatt offers 168 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Oakland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Kissel Uptown Oakland, in the Unbound Collection by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Otto's Uptown Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
High 5ive - This rooftop bar specializes in American cuisine. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • High 5ive
  • Otto's Uptown Kitchen

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 per person
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

Parking height restrictions apply

Property is also known as

Kissel Uptown Oakland
Kissel Uptown Oakland in the Unbound Collection by Hyatt
Kissel Uptown Oakland, in the Unbound Collection by Hyatt Hotel

Kissel Uptown Oakland, in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 390 reviews
Rating 8 - Good. 58 out of 390 reviews
Rating 6 - Okay. 27 out of 390 reviews
Rating 4 - Poor. 9 out of 390 reviews
Rating 2 - Terrible. 11 out of 390 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Frederick

Traveled with partner
Liked: Staff & service, property conditions & facilities
This property is just average due to the inconvenience of parking, and not being able to retrieve items from my vehicle without the hassle of waiting for valet to bring my vehicle to me, and the cost of parking.
Stayed 1 night in Nov 2024

4/10 Poor

Vicki

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a property that is “dog friendly “ the staff did not assist when we needed a place for our dogs to relieve themselves. No on site place for the dogs to use was offered. Will not stay there again.
Stayed 2 nights in Nov 2024

6/10 Okay

david

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Myron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super small room !!! Had to walk 1/2 to get to room OMG never again
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite places to stay. Friendly staff, clean and central to different locations in Oakland. Enjoyed the food options at Otto.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elena

Stayed 3 nights in Oct 2024

10/10 Excellent

Bankole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why is parking so expensive?
Stayed 2 nights in Oct 2024

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness i appreciate
Stayed 2 nights in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option in Oakland
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Had a wonderful time wish the roof top stayed open later on a Friday night. Other wise the experience is great the staff was very friendly and I was able to check in early
Stayed 1 night in Oct 2024

10/10 Excellent

Chris and Didi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
I have stayed here a few times over the past two years. It is very consistent, very clean and new like, friendly staff and great hotel decor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sylvia, San pedro

Liked: Amenities
Staff is great. Hotel is clean!
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel website advertizes the hotel as being in a livley neighbourhood with places for dinner and walking but there are homeless people living in tents a short three blocks away so it feels uncomfortable for us as a couple to be walking. About half a block from the hotel we were stopped and told we should not be walking here. The website for the hotel says it has a rooftop bar- well, if you go around the corner (on the street where there are tent encampments and broekn down cars people are lvining in) yes you can go up in an elevator to the rooftop bar but it isn't in the hotel. The hotel has a $52.00 valet charge and when it's not safe to walk you need to use this. Clean and updated rooms were great but common areas are badly dated (think mirrored tileson the wall in the main area and cheap worn furntiure on the main floor reception and bar-eating area) and cheap capret and wallpaper in hallways with scuff marks on walls. The main floor with the restuarnt and abr has one unisex bathroom that was out of both toilet paper and paper to dry your hands on- they just don't seem to care. Though we had a room that faced to the side of the hotel, loud car sounds continued all night and the hotel has no soundproffing in rooms. The dangerous state of the neighjbourhood and no nearby place to walk to for a meal other than cheap take out like fried chicken rules this out for us.
Stayed 1 night in Oct 2024

8/10 Good

Tanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hitel
The room was really nice, only complaint i have is the refrigerator is way to small to fit any food or drinks inside. An actual mini refrigerator would be better. Other then that the services was great. The floor was quiet. I felt very comfortable. Would highly recommend if your staying in the Downtown Oakland area.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024