Quality Inn Hayward

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Hayward

Premium bedding, memory foam beds, desk, iron/ironing board
Lobby sitting area
Exterior
Premium bedding, memory foam beds, desk, iron/ironing board
Laundry room

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
24997 Mission Blvd, Hayward, CA, 94544
  • California State University East Bay
    3 min drive
  • Hayward City Hall
    4 min drive
  • Hayward Japanese Gardens
    5 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Hayward

Hayward hotel with free self parking
This hotel features a business center, a 24-hour front desk, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn Hayward offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Memory foam beds feature premium bedding. Satellite television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine and express check-out. Onsite self parking is complimentary.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Built in 1985

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Doors are locked from 10:30 PM-6:30 AM. Guests arriving within these hours must use the check-in window located at the entrance of the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hayward
Comfort Inn Hotel Hayward
Hayward Comfort Inn
Quality Inn Hayward
Quality Hayward
Comfort Inn Hayward Hotel Hayward
Quality Inn Hayward Hotel
Quality Inn Hayward Hayward
Quality Inn Hayward Hotel Hayward

Quality Inn Hayward Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1015 reviews" "
Rating 8 - Good. 240 out of 1015 reviews" "
Rating 6 - Okay. 190 out of 1015 reviews" "
Rating 4 - Poor. 165 out of 1015 reviews" "
Rating 2 - Terrible. 218 out of 1015 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Was decent looking outside then when i was pulling into the parking 2 prostitutes approached my car with my kids in it and pointed at the back room downstairs
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staffs are friendly and respectful. The motel is located near some restaurants and fast food places. It is also close to downtown Hayward.
Stayed 3 nights in Aug 2024

10/10 Excellent

maganda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ERRICK, LOS ANGELES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly and a well maintained family-ran property with very clean rooms. Safe, quiet, and reliable for a quick stay especially if you’re familiar with the Hayward district and know your way around the Bay Area. Recommended!
Stayed 1 night in Jul 2024

2/10 Terrible

mike, Walnut Creek

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very surprised that Expedia recommended this property so highly. It was the worst hotel I ever staid in. The first room we went 102 had a huge puddle in the bathroom due to a leak coming from upstairs thru the ventilation fan. We then were moved to another room that rank marijuana as if they had a party in there. Finally we ended up in room 111 that was filthy It was so dirty, filthy floors that have not be mopped in who know how long. My night stand for sure has not been cleaned, my cell phone got stock on the furniture , it was so sticky. There was mildew all around the whole bathtub. The smoke alarm system yanked from the wall. Holes in the walls. Tape to hold the blinds together. I am thinking to let the Health Department know about the mildew all around the tub. I don't think that the floor has been finish to be installed. We paid for a King size bed and got a queen instead. I think you owe us a full refund for our 1 night. I have pictures to prove all that. My husband and I are very disappointed by Expedia and the Quality Inn chain. We will never use them again.
Stayed 1 night in Jul 2024

2/10 Terrible

Ruben

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Stayed 2 nights in Jun 2024

2/10 Terrible

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We decided to book 2 nights. We arrived almost at 2 am. Since we got the room the smell of cigarette was pretty strong even though we asked for non smoking. Walls were dirty, floor was almost coming off, a lot of hair in the bed and bedsheets. Worst part the restroom, horrible dirty with stains of urine in the floor and toilet. Next day in the morning we went to the lobby twice nobody was there, we wanted to ask for towels but we couldn’t. After 1 hour we tried to call and finally someone answered, we asked for towels and the guy told us to go get some at the laundry. Immediately I try to cancel my second night but I couldn’t. So not even the website couldn’t help me. It was the worst experience ever.
Stayed 2 nights in Jun 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and comfortable. 2nd stay at this hotel. Will definitely stay again in the future.
Stayed 1 night in Jun 2024

6/10 Okay

Diana

Stayed 1 night in May 2024

6/10 Okay

Diana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Ericka

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the site don’t match what you get. It’s dirty and no smoke detector. A wide crack in the door where I can see outside. I didn’t feel safe and homeless person outside our door. The TV is 13 inch and mold on the shower.
Stayed 1 night in Jun 2024

2/10 Terrible

Zieshiia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, badly stained towels, bed frame broken, worst experience ever! Toilet broken, the bed had hairs on it, just disgusting all around. Very disappointed especially for the price.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean, lots of electrical outlets in my room
Stayed 1 night in May 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Keziah

Stayed 1 night in May 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except I found some hair left over in the shower from guess before 😧
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the rooms on the first floor because of my medical conditions 2 total hips replacements. What didn’t like, some times the shower have hair left over from the guess before, but not all the times, I have been there many times, I love the second story rooms better.
Stayed 1 night in May 2024

8/10 Good

Nadia

Stayed 1 night in Apr 2024

4/10 Poor

Diego

Disliked: Property conditions & facilities
Nice area
Stayed 2 nights in Apr 2024

10/10 Excellent

Eustacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Mar 2024

4/10 Poor

Nadia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in I had to contact Expedia because of a payment problem but my card had already been charged. So the next day when I went into the office because my key wasn’t working to get back in the room he asked me again about the payment when Expedia had already called him to sort out the payment. Then later that day I asked for new covers because we spilled a drink of the them I was given a sheet like it’s not freezing cold and when I asked for a second cover I was given something that felt like a window curtain. I explained that I spilled through all the covers and still that’s all I was given. Also room service didn’t come in and at least refresh the towels. The bathroom was horrible, the floors looked like they had mold or some type of filth on them and were lifted. The bathtub also looked like it had mold or just not properly cleaned in between corners. The walls throughout the room were dirty like things had splattered on them and the pillows on the bed were so small it was uncomfortable for two people to sleep with. Over all I wasn’t pleased with the service nor the cleanliness of the room.
Stayed 2 nights in Mar 2024

2/10 Terrible

Patricia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024