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Hotel Casa del Sótano

3.5 star property

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Rooftop terrace
Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Santo Domingo Square
    ‪4 min walk‬
  • Andador de Macedonia Alcala
    ‪5 min walk‬
  • Oaxaca Ethnobotanical Garden
    ‪6 min walk‬
  • Oaxaca Intl. (OAX)
    ‪22 min drive‬

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Traditional Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

3.5-star inn in Oaxaca Centro
A restaurant, a fitness center, and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The inn offers a restaurant. Wireless Internet access is complimentary. This Colonial inn also offers a fitness center, spa services, and a terrace.

Hotel Casa del Sótano is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 999 reviews
Rating 8 - Good. 235 out of 999 reviews
Rating 6 - Okay. 87 out of 999 reviews
Rating 4 - Poor. 33 out of 999 reviews
Rating 2 - Terrible. 9 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Clara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Oaxacan adventure
The hotel is dirty, especially the bathroom (shower & sink areas) & the room has an unpleasant odor. The staff was nice. The location is great, just a few blocks from the centro. I would not stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

J Jesus

Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

XIOMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, close to everything to walk , great staffing
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet place to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Lorena, Long Beach

Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

colette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ladies who work in the restaurant.
Stayed 7 nights in Oct 2024

8/10 Good

Adry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Se escuchaba mucho ruido alrededor
Stayed 1 night in Nov 2024

8/10 Good

Rocío

Traveled with group
Liked: Amenities
La cocina deliciosa, muy amables todo el personal.
Stayed 6 nights in Oct 2024

8/10 Good

Edna

Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Beautiful Courtyard
We had a very comfortable stay at Casa de Solano. The architecture is beautiful, especially the courtyard, with a very comfortable hammock. All of the staff were very nice to us and very accomodating. And the location is terrific!
Stayed 3 nights in Oct 2024

6/10 Okay

Jorge

Stayed 3 nights in Sep 2024

10/10 Excellent

Lance

Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming place…lovely sunny little breakfast terrace
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem! Well located in the Centro area, an easy walk to a multitude of restaurants and shops, the area around Templo de Santo Domingo, the Zocalo, etc. The staff could NOT have been more friendly and EXTREMELY helpful - particular shout outs to Itel at the front desk (who went above and beyond on more than one occasion, she's a young lady who will go far in life) and Ivonne in the on site terrace restaurant, who was just wonderful to be around. The property itself is just beautiful - the courtyards (upper and lower) the terraces, the rooftop soaking jacuzzi pool area; it was all splendid - welcoming, relaxing, aesthetically pleasing everywhere you let your eyes rest! We will DEFINITELY stay here when next in Oaxaca!!
Stayed 14 nights in Oct 2024

10/10 Excellent

Luz, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with beautiful views
Great location and walkable to a lot of sights and attractions within the city. The staff was very friendly, helpful, and accommodating! I loved the lushness and decor of the courtyard leading to my room.
Stayed 4 nights in Sep 2024

8/10 Good

Patricio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Las toallas olían a humedad y el agua que sale del grifo del baño olía mal. No se podía abrir la puerta del baño por completo
Stayed 3 nights in Oct 2024

6/10 Okay

Claudia

Liked: Staff & service, amenities
Disliked: Cleanliness
We didn’t get our room cleaned, we told the receptionist and he just said that we didn’t say we wanted our room cleaned. Any other hotel they clean your room unless you put the thing on the door that you don’t want to. Also I struggled a lot to sleep cos you could hear everything. People in the middle of the night yelling and loud music really early in the morning from the kitchen when the staff was getting breakfast ready
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly really enjoyed the visit
Stayed 4 nights in Oct 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 4 nights in Oct 2024

8/10 Good

Robert Ben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous property -- a real gem. Thin curtains, room doesn't get dark for sleeping. Shower doesn't drain properly in room 1. Nice Oaxacan mole tamales breakfast! There is a lookout with a great view of the city but it closed at 7 pm so no night panorama. Definitely recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Love staying at casa del sótano always feels like home!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024