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Hotel Casa del Sótano

3.5 star property

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Photo gallery for Hotel Casa del Sótano

Enjoy breathtaking views of the city from our rooftop pool area, surrounded by comfortable seating and a historic landmark in the background.
Relax in a serene outdoor space with a comfortable bench and a beautiful view.
Enjoy breathtaking views of the city and mountains from this rooftop terrace, featuring a pergola and hot tub.
Surrounded by lush greenery, this serene courtyard features a central water feature and traditional architecture.
Traditional building with a two-story balcony featuring potted plants and a wooden railing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Auditorio Guelaguetza
    ‪7 min walk‬
  • Oaxaca Cathedral
    ‪7 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Oaxaca Intl. (OAX)
    ‪11 min drive‬

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Double Room

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Traditional Room

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

3.5-star inn in Oaxaca Centro
A restaurant, a fitness center, and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The inn offers a restaurant. Wireless Internet access is complimentary. This Colonial inn also offers a fitness center, spa services, and a terrace.

Hotel Casa del Sótano is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is a great room! Highly recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Lovely

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Casa del Sótano appears to be a well-regarded hotel in Oaxaca, praised for its excellent service, cleanliness, prime location, and charming Oaxacan character. While some minor issues like small bathrooms and hard bed, but nonetheless, the comfortable and convenient base for exploring Oaxaca indicates the reason I would stay there again.
Stayed 7 nights in Apr 2025

8/10 Good

Lucile

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the fact that it was close to restaurants and shopping. The employees were very helpful and friendly. Room kept very clean. What I didn’t like was the location of the toilet bar. It was behind me instead of to the right or left of me. Hard to twist your body to get to the toilet paper. The room also didn’t have a bath or hand towel bar. It only had a hook.
Stayed 4 nights in Apr 2025

10/10 Excellent

JUAN F

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar por el precio
Stayed 3 nights in Mar 2025

6/10 Okay

Heidi

Traveled with family
Liked: Staff & service
Close enough to downtown but without the noise. It is small but has everything you need. Got 2 king rooms, one was great and the other was not. The ac did not work well in one. The drain smell was bad. A chair was very soiled and towels were bad. You get what you paid for. The workers were very nice, courteous and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Sharyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Safe area. Water provided daily. Good options for breakfast. Nice historic property. Room needs a safe. Towels need replacing. Showerhead needs replacing.
Stayed 4 nights in Apr 2025

6/10 Okay

dan

Liked: Cleanliness, staff & service, amenities
Good location with access to many great restaurants and close enough to the zocalo. Good AC and room darkness. Access to hotel controlled by magnetic lock and rooms vary between key card and key. Unfortunately no fridge or safe. Nice colonial hotel with central greenery. Towels need an upgrade. The door to access room is a colonial split door which is cool but does not provide privacy. We hung a dress on the inside of the door to correct. Bathroom is a bit small. Nice sitting areas throughout. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sonni Anna-Matilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beautiful colonial architecture, the furnishings, the courtyard and all the outdoor plants, and the staff were friendly and helpful. The restaurant had good food, though they're only open for breakfast & lunch (7:30am - 1:00pm). But there are loads of good restaurants & cafes all around in walking distance. Its a,short walk to the Santo Domingo church & botanical gatden, and the zocalo/town square are also in walking distance. No pool, but theres a jacuzzi on the roof with a fantastic view. I loved this place & I would stay here again.
Stayed 6 nights in Mar 2025

6/10 Okay

Santiago

Traveled with partner
Liked: Staff & service, property conditions & facilities
Single bed room a bit small: narrow path of bed against wall. Food was good and well priced (economical. Bathroom, sink and shower in marginal condition.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rolf

Stayed 4 nights in Mar 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, nice service

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The rooms need a little updating but the property itself is very beautiful
Stayed 2 nights in Mar 2025

10/10 Excellent

MARIA GUADALUPE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE SERVICIO E INSTALACIONES
Stayed 3 nights in Mar 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo hotel muy céntrico con personal amable
Stayed 5 nights in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente alternativa en el centro de Oaxaca

Muy buen hotel con precio muy accesible y un servicio extraordinario del personal
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Muhamed

Stayed 6 nights in Mar 2025

10/10 Excellent

Stormy

Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very unique building and quaint in side. Bathroom was very small and difficult to maneuver in but he bed was very nice. Great location
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property within walkable distance to many places. Restaurant and staff were very nice and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge, New Hartford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location( Centro Historico), service and lovely property. Nice views from restaurant and roof. Reasonable prices!
Stayed 4 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot in the city center

Cute hotel right in the city center. The courtyard and terrace are excellent spots for coffee or drinks. The room was spacious, with comfortable beds and nice bathrooms. We appreciated the a/c in the late afternoon before the night air cooled everything off. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the large king studio room. It was spacious and very well kept. The staff did a great job of keeping the premises clean. The front desk staff was kind and accommodating. We appreciated the security around having to ring the door for access to the hotel, ensuring that random people couldn't just come in.
Stayed 5 nights in Mar 2025