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Hotel Fortin Plaza

3.5 star property

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Photo gallery for Hotel Fortin Plaza

Outdoor pool
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Av. Venus No 118, Oaxaca, OAX, 68040
  • Auditorio Guelaguetza
    ‪9 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪17 min walk‬
  • Zocalo Square
    ‪3 min drive‬
  • Oaxaca Intl. (OAX)
    ‪24 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Executive Double Room

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Fortin Plaza

3.5-star Oaxaca hotel close to Church of Santo Domingo de Guzmán
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Hotel Fortin Plaza offers 108 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Fortin Plaza is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Nizhanda - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 160 to 300 for adults and MXN 160 to 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nizhanda

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 952.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 to 300 for adults, and MXN 160 to 300 for children
  • Late check-out fee: MXN 952.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Fortin Plaza
Fortin Plaza Oaxaca
Hotel Fortin
Hotel Fortin Plaza
Hotel Fortin Plaza Oaxaca
Hotel Fortin Plaza Hotel
Hotel Fortin Plaza Oaxaca
Hotel Fortin Plaza Hotel Oaxaca

Hotel Fortin Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to downtown and very clean
Stayed 4 nights in Dec 2024

6/10 Okay

Salvador

Stayed 3 nights in Nov 2024

6/10 Okay

Ziaul Hasan, Kirkland

Liked: Staff & service
The hotel doesn't have wifi in rooms which is absolutely ridiculous these days. Other than that, it is a decent place to crash.
Stayed 3 nights in Dec 2024

6/10 Okay

Ziaul Hasan, Kirkland

Liked: Property conditions & facilities
Disliked: Amenities
The hotel itself is a decent place to crash but it is missing wifi in rooms which is absolutely unacceptable these days. Had I known, I would have never stayed here.
Stayed 1 night in Dec 2024

2/10 Terrible

Sylvia Alpizar

Business traveler
The worst service ever. Not a friendly nor clean place. The room was not comfortable. Noisy bad service. Never to be back in this hotel. The place Oaxaca is beautiful. I had a coffee machine and nothing to prepare the coffee. Very lousy service. They said my taxi to the airport was going to be one amount and I was overcharged. No upgrade was offered. The room was only cleansed once. You could see it in the floor. Not happy at all.
Stayed 5 nights in Dec 2024

6/10 Okay

Tito, Folsom

Traveled with group, Traveled with family
The Building is getting old and in need of some repairs and maintenance
Stayed 5 nights in Dec 2024

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yoly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelwnt
Stayed 1 night in Nov 2024

6/10 Okay

Andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No working wifi entire stay
Wifi didnt work. Was told first day that they would fix it. Was told second day that is couldnt be fixed and nothing would be done. No wifi meant no TV. No discount was offered either. Great hotel but didnt earn a return visit.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice.
Stayed 4 nights in Nov 2024

4/10 Poor

Fabiola

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was in a perfect location. It was close to El Mercado and El Zocalo. The staff was very attentive and polite. Unfortunately, the WiFi in the hotel was not working for the 4 out of the 5 days we were there and they did not want to issue any kind of refund. The tv runs on WiFi, therefore there was no tv or internet available. We notified the staff and their response to this issue was that it was an out sourced service and they had no control of it. There was no kid of credit issued. I thought that was completely unfair. I will not be staying there next time.
Stayed 4 nights in Nov 2024

8/10 Good

Alfonso, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Is a great place to stay.
Stayed 2 nights in Nov 2024

8/10 Good

Azuncion

Liked: Cleanliness, room comfort
Very nice view of the city, but the service not so good!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gelacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

J M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Eliezel, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

ramon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is about 20 minutes from downtown and monte alban
Stayed 3 nights in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A huge plus for this hotel is it's located adjacent to quiet Xochimilco, Oaxaca’s oldest neighborhood. The neighborhood is vibrant and charming with many excellent restaurants/cafes, murals, happenings, and historic aquaducts. This was a happy surprise and highlight of the location. A huge negative for this hotel is that it's located on Hwy 190, one of the busiest streets in Oaxaca, at a very pedestrian UNfriendly intersection. If you plan to walk everywhere, know you'll need to get your jaywalking/running chops on ASAP! (Pro-tip: walk north a block along Venus, and cross (carefully!) some distance away from the hotel intersection; head into Xochimilco via a smaller street parallel to Hwy 190. To get to the Centro, walk two blocks east to C. José López Alavez, turn right back toward Hwy 190 and come to a safe pedestrian-friendly cross-walk.) Note that accessible ramps/crosswalks are few and far between. The Xochimilco area is just across the street from the hotel; and the Centro area is a scenic 20-25 minutes. If you are able to easily navigate wildly uneven terrain/stairs/inclines, you will be fine walking everywhere/anywhere in sturdy shoes. For those who cannot, taxi rides to the Centro are generally less than 100 pesos (at the time of this review), to or from – the hotel will call one for you. The upper floor rooms (4+) offer lovely views. The staff is gracious, kind, and courteous. The breakfast buffet is decent, but repetitive.
Entrance during Dia de Muertos
Outdoor patios
Driveway approach
6th floor view towards Auditorio Guelaguetza (southwest)
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was very nice and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was vey kind and the hotel was perfectly located. Rooms cleans andgreat view of rhe city
Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Room was clean. Staff at restaurant was very friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Cinthia

Stayed 2 nights in Jun 2024