Hotel Haus am See Self Check-in

2.0 star property

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Room options

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Premium bedding, desk, laptop workspace, iron/ironing board

Double Room, Balcony, Lake View

7.8 out of 10
Good
(26 reviews)
  • 129 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, Balcony, Mountain View

Economy Double Room, Balcony, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Economy Double Room, Balcony, Mountain View

  • 129 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Double Room, Mountain View

7.2 out of 10
Good
(10 reviews)
  • 97 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Lake View (attic)

Double Room, Lake View (attic) | Premium bedding, desk, laptop workspace, iron/ironing board

Double Room, Lake View (attic)

9.0 out of 10
Wonderful
(4 reviews)
  • 108 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Triple Room, Mountain View

Business Triple Room, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Business Triple Room, Mountain View

  • 129 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Single Room, Balcony, Lake View

Single Room, Balcony, Lake View | Premium bedding, desk, laptop workspace, iron/ironing board

Single Room, Balcony, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 86 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Mountain View

Single Room, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Single Room, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 65 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room, Mountain View (attic)

Premium bedding, desk, laptop workspace, iron/ironing board

Quadruple Room, Mountain View (attic)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

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About this property

Hotel Haus am See Self Check-in

Obertraun hotel steps from Hallstatt Lake
This smoke-free hotel features self parking and free WiFi in public areas.
Hotel Haus am See Self Check-in offers 26 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 70-cm flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Haus am See Self Check-in features a terrace. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

Hotel Haus am See Self Check-in is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per day)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
  • Uncovered self parking on site (EUR 18 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 18 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with satellite channels

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - noon
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Payment in full will be due at check-in for all fees and bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 250 per vehicle (one-way, maximum occupancy 8)
  • Uncovered self parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (82 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit cooking on the premises.

We should mention

This property does not have elevators
Children 13 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Haus am See
Haus Am See Self Check In
Hotel Haus am See Self Check-in Hotel
Hotel Haus am See Self Check-in Obertraun
Hotel Haus am See Self Check-in Hotel Obertraun

Hotel Haus am See Self Check-in Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 255 out of 519 reviews
Rating 8 - Good. 134 out of 519 reviews
Rating 6 - Okay. 58 out of 519 reviews
Rating 4 - Poor. 39 out of 519 reviews
Rating 2 - Terrible. 33 out of 519 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Americans BEWARE!This host was awful. He has a huge disdain if your from America. No regard for service. Rude reply to a question my husband presented on the first day. We requested additional pillows and none were provided after he ackknowledged our request. The pillows are utter garbage. We failed to place a request for breakfast and unbeknownst to one person in our party she was thrown out of the breakfast area after pouring a cup of coffee. Upon checkout, he charged her for breakfast. Also at checkout, the host charged $18 per day versus the $12 per day in his welcome email sent the day of arrival. The worst customer service we have EVER encountered in our many travels. The room was the bear minimum.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the spot of the hotel, the staffs are very friendly and help the tourisf ease the transport. Its a great place to find your inner peace and self
Stayed 3 nights in Sep 2025

10/10 Excellent

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient to train, bus and ferry ststions. Room cleaned daily. Mountain view is magical.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandris

Liked: Cleanliness, staff & service, property conditions & facilities
Some updates would be great, but clean, good location with breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Stayed 2 nights in Oct 2025

10/10 Excellent

Garey E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view of lake just 50 from balcony with magnificent mountains enveloping Hallstatt See.
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The self check in process was easy and smooth. Highly recommend balcony with lake view! Breakfast was ok - wish there were more options, seemed more scarce compared to other buffets we’ve visited. Only complaint was it was noisy above us, early in the morning … it sounded like someone was moving furniture or something. Would stay here again however, fair price compared to Hallstatt.
Stayed 1 night in Sep 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service
There is much to recommend this property. The price is good, the location is right on the lake, and there is a ferry that can take you to Hallstatt, which is lovely. It was extraordinarily clean, self check-in was easy, the gentleman at the desk in the morning was friendly and helpful. However, I had a soft mattress and cheap, lumpy pillow, which would keep me from staying there again until they upgrade.
Stayed 1 night in Sep 2025

8/10 Good

Vickie, Ijamsville

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful view from our balcony overlooking Hallstadt Lake. Very quiet. Room was very basic but spotless and bed comfortable. Breakfast was enjoyable. Staff very accommodating with electricity converter.
Stayed 1 night in Sep 2025

6/10 Okay

Teri, Bozeman

Traveled with partner
Liked: Cleanliness, staff & service
Not that impressed with the hotel but it was close to Hallstatt and that’s what we wanted. The hotel was close to the boat dock and that made things nice. Our room was very small but we did like the view from the little deck. There is no elevator so we had to carry our bags up the stairs. Overall it is fine for just one night for us.
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the view is spectacular and the area idyllic, the front of house staff leave MUCH to be desired. There was miscommunication on reservations, with cancellations in order to jack up the prices when you try to book again. The guy running the checkout was extremely rude also and frankly should find a new career. I wish I could say I’ll be back, but not with that staff. Save yourself some hassle and get a different stay for Obertraun.
Stayed 1 night in Sep 2025

8/10 Good

pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, accessible to transportation to go to other towns such as Hallstatt. Nice walking/running/biking trail close by. Walkable to restaurants. Only thing I don’t love about the booking process is that you have to contact property 24 to 48 hrs prior to stay to get lockbox information. We had to call multiple times to get a hold of someone to provide us this code where it should be sent to your email the minute your reservation is confirmed and past the cancellation date. Overall tho good service and staff. Easy parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here, but would come back in the future. The balcony views on the water are lovely! It has a small lake for swimming next to the hotel, as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a beautiful lake view. Close to ferries and train. Easy to get to Hallstatt. Pizzeria Kegalbahn in town is a close walk and has good food. Less expensive than eating in Hallstatt.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Obertraun at Hotel Haus am See. We will definitely try to stay here again in the future. For prospective guests: staying here is worth it—read the check in details that are sent, ask questions through the message portal on Expedia, and use google translate if you’re struggling. Our experience with the hotel staff was wonderful.
Stayed 2 nights in Sep 2025

4/10 Poor

Rudraksh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only great thing about the room was its balcony and its serene view of the lake. The front desk attendant was racist and very hostile. I just asked for normal black coffee and was ready to pay for it as there aren’t any cafes nearby but I was asked to purchase the whole breakfast buffet. And there is no way coffee was given separately which is such a basic amenity. Location is close to the main area- 5-6 min drive. The room was very basic not many amenities. Another point of concern is safety of the guests as they never asked for our passports to check us in or out or check any identification of the individuals staying. Another one was that how there are misplaced steps on the property which are tripping hazard.
Stayed 1 night in Sep 2025

10/10 Excellent

Arryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so peaceful and the view is super👌👏
Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Management was not clear on ordering breakfast and when I tried to verify how, they were extremely rude - incredibly rude and insulting I wish I could upload the conversation... Breakfast was terrible with rotten fruit and stale breads for 18E No AC, no fan. Dingy old pillows Tiny room. I would never recommend this hotel for anything other than location. Location and view were beautiful; those were the only thing we enjoyed about the hotel. Pizzeria near by had fantastic food and service
Stayed 2 nights in Sep 2025

8/10 Good

Li Feng

Stayed 1 night in Aug 2025

6/10 Okay

Derek

Traveled with family
Liked: Cleanliness, staff & service
The location is the best part by far. Simply stunning and great to stay on the lake. Great pizza place just a block or so away. Rooms have no fridge FYI and hotel is not fancy - even though it’s rather expensive. You’re paying for the location and it’s worth it.
Stayed 1 night in Aug 2025

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location overlooking the lake! Lovely breakfast, easy check in and nice rooms.
Stayed 1 night in Aug 2025

2/10 Terrible

Syed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front
Stayed 2 nights in Aug 2025

10/10 Excellent

NGAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds with an amazing view of lake. This property has one of the best breakfasts and there aren’t a lot of choices in the surrounding area. We visited mid-June and the dock/lake area not set up for summer. There is a beach next to the property. Hallstatt closed at 6 pm. Literally all but one or two restaurants and all the shops closed at 6. Not many options for dinner in Obertraun or Hallstatt. Apparently summer hadn’t yet “started” as the kids weren’t out of school.
Room looking toward bath.
Room looking away from bath.
View from room. This window between the beds.
View from right by hotel.
Stayed 1 night in Jun 2025