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Great place to stay……..pool was great.

We only stayed one night but staff was very attentive and rooms where nice. We especially liked the terrace our room had. The breakfast was also very nice.

WiFi didn’t work for the whole duration. One of our party was working but the WiFi didn’t work at all. The rest of us only needed it for socials but we still couldn’t connect for the whole 9 days. Door handles kept falling off. Asked for a clean from 2 people but it wasn’t done. Had to ask again the following day and it finally was. We had 3 rooms and half didn’t have enough cutlery, one didn’t have a toaster, some got bin bags / dishwasher tables etc. some did not. Inconsistent throughout. Gym equipment was broken (weights). Codes changed on our final evening so we couldn’t get into the property. We then had to find the number and call the property management to give us a new access code. Very inconvenient as it was after midnight. On the upside - the rooms were spacious, clean when we turned up, nice people on reception (when they’re there), nice space, the rooms all seem different, historic looking building, great location, easy for transport.

This was a wonderful hotel. Staff was excellent and extremely knowledgeable. I highly recommend this hotel. Staff attentive. Room was extremely clean. If we needed additional items, staff immediately took care of it.

Great location! Easy walk to great restaurants, shopping and sightseeing. Very friendly staff. Welcome treat in room was a delicious surprise. Room was small, room amenities were just OK. Restaurant downstairs has good food and very friendly staff.

The original building is stunning and a walk into the past. It is filled with antiques and other beautiful ornamentation. However, The new wing of the hotel where most guests stay , is now 25 years old. It is in need of refurbishment. Still, the rooms are large, clean, with lovely traditional furnishings. Staff generally are gracious and willing to accommodate, however it took one hour to check in and deliver our luggage to the room. There was only one other guest checking in at the same time. The grounds and pool are spectacular. I would return just for the pool. The food in the Asian restaurant aside the pool is delicious albeit service was very slow. All I. All I would happily return to this wonderful and comfortable hotel in Lisbon.

Great location; amazing rooms, excellent service! Just that no gym!