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Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection

Property class: 4

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Photo gallery for Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection

A rooftop pool area with lounge chairs and umbrellas, overlooking the sea at sunset.
Property video
A coastal hotel with a pool, beach, and ocean view.
An outdoor dining area with tables and chairs, overlooking a beach and the sea.
A coastal hotel with a tennis court, pool area, and beach access.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Obzor, Obzor, 8250
  • Place, Obzor Central Beach
    ‪7 min walk‬
  • Place, Action Aquapark
    ‪41 min drive‬
  • Place, Nessebar South Beach
    ‪50 min drive‬
  • Airport, Bourgas (BOJ)
    ‪70 min drive‬

Room options

View all photos for Double XS Sea View (2 Adults)

A hotel room with a large bed, wooden headboard, bedside tables, and a view of the outdoors through large windows.

Double XS Sea View (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double (2 Adults +1 child)

A modern hotel room with a large bed, a desk, and a TV.

Double (2 Adults +1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double (3 Adults)

A modern hotel room with a large bed, a desk, and a TV.

Double (3 Adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Sea View (2 Adults +1 child)

A balcony with a view of the beach and a sports field.

Double Sea View (2 Adults +1 child)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Double Sea View (3 Adults)

A balcony with a view of the beach and a sports field.

Double Sea View (3 Adults)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (2 Adults + 1 Child)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (2 Adults + 1 Child)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (2 Adults + 2 Children)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (2 Adults + 2 Children)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (3 Adults)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (3 Adults)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (3 Adults + 1 Child)

A balcony with a table and chairs, a view of a river, and modern buildings in the background.

Superior Double Room, Park View (3 Adults + 1 Child)

  • Park view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 1 Child)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (2 Adults + 1 Child)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 2 Children)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (2 Adults + 2 Children)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 Adults)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (3 Adults)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 Adults + 1 Child)

A balcony with a view of a beach and a pool area.

Superior Double Room, Sea View (3 Adults + 1 Child)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Family Room, Park View (2 Adults + 1 Child)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (2 Adults + 1 Child)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Park View (2 Adults + 2 Children)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (2 Adults + 2 Children)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Park View (3 Adults + 1 Child)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (3 Adults + 1 Child)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Park View (4 Adults)

A balcony with a table and chairs, a view of buildings and greenery, and a tiled floor.

Family Room, Park View (4 Adults)

  • Park view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (2 Adults + 1 Child)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (2 Adults + 1 Child)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (2 Adults + 2 Children)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (2 Adults + 2 Children)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (3 Adults + 1 Child)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (3 Adults + 1 Child)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (4 Adults)

A balcony with two blue lounge chairs, a small round table, and a white chair. The balcony overlooks a clear blue sea and a building with multiple balconies.

Family Room, Sea View (4 Adults)

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for My Favourite Club Double Sea View (2 Adults + 1 child)

A balcony with a view of a beach and a sports field.

My Favourite Club Double Sea View (2 Adults + 1 child)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for My Favourite Club Double Sea View (3 Adults)

A balcony with a view of a beach and a sports field.

My Favourite Club Double Sea View (3 Adults)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (2 Adults + 1 child)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (2 Adults + 1 child)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (2 Adults + 2 children)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (2 Adults + 2 children)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (3 Adults)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (3 Adults)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (3 Adults + 1 child)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

My Favourite Club Double Superior Sea view (3 Adults + 1 child)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

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About this property

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection

Spend the day catching some rays at the beach, relaxing by one of Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection offers 318 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers.

This Nessebar property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a fitness center, and a terrace. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection is a smoke-free property.

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection has 4 restaurants on site.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code for dinner in the restaurants.

Renovations and closures

The property is closed between October 3 and April 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40.89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.38 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 11.24 per day
  • Pet fee: EUR 40.89 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Н3-9ГЗ-5Ч3-Б1

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All-inclusive property RIU Helios Bay - All Inclusive Obzor
Obzor RIU Helios Bay - All Inclusive All-inclusive property
RIU Helios Bay All Inclusive All-inclusive property Obzor
RIU Helios Bay All Inclusive All-inclusive property
RIU Helios Bay All Inclusive Obzor
RIU Helios Bay All Inclusive
All-inclusive property RIU Helios Bay - All Inclusive
RIU Helios Bay - All Inclusive Obzor
Riu Helios Inclusive Inclusive

Alua Helios Bay- All Inclusive - Hyatt Inclusive Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to the sea

Had a great stay mer up with my son wife and children loved it
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Great service overall! That’s our second stay, they recognise as regular customers and upgraded our room!
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Outstanding all inclusive service. Great pool area and bars. Great sea view! Poor property condition. But Great value for money!
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eir fühltebbuns unsicher.
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

.
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude managament staff
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Liked: Room comfort

The hotel matches it buffet, dull and tasteless.

Not a great experience. The food at the buffet in all inclusive is dull and tasteless, vegetables are always over cooked, lacks taste. They have a Chinese restaurant where you have to make reservations, total joke as they serve many things but not Chinese. Better options to eat outside. Activities in the hotel are a disgrace to people working in entertainment. At 23.30 everything shuts down, lights out. Ozbor is a small city with a few options, but mostly relying on tourism. I am astonished most people in the hotel don't understand English at all. The beach is nice, but there are better places to go Bulgaria. Never again.
Stayed 7 nights in Sep 2022
Verified review

8/10 Good

Liked: Staff & service, amenities
Na minha opiniao um hotel com poucas disponibildades de bebidas alcoolicas sem custo, por exemplo uma vodka mediana o cliente tem que pagar por ela, por ser um hotel all inclusive deixou muito a desejar. Todas as bebidas alcoólicas servidas eram de marcas muito ruim.
Stayed 5 nights in Sep 2024
Verified review

6/10 Okay

Unsere 3 Tage urerhols
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Aile ile kalınacak bir hotel

Odalar çok temiz değil köşelerde ve balkonda örümcek ağları mevcut Yeme içme mükemmel tam bir aile hoteli
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There friendly and professional staff made our stay unique and unforgettable!
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Overall, great for family vacations! Spacious, clean, in good condition. Solid CV-19 measures - in the lobby and the restaurants. Good food and drink variety! However, the coffee is awful (definitely something the hotel management should think about).
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, friendly staff.
Stayed 7 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 5 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przemiła obsługa, czysto, pyszne jedzenie, doskonała lokalizacja!
Stayed 5 nights in Sep 2019
Verified review

4/10 Poor

Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Stayed 15 nights in May 2022
Verified review

8/10 Good

Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2021
Verified review

2/10 Terrible

Stayed 5 nights in Jul 2020