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Comfort Suites Ocean City West

2.5 star property

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Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
12718 Ocean Gateway, Ocean City, MD, 21842
  • Ocean City Boardwalk
    ‪3 min drive‬
  • Ocean City Beach
    ‪3 min drive‬
  • Inlet Park
    ‪3 min drive‬
  • Ocean City, MD (OCE-Ocean City Municipal)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Similar properties

Property amenity

Holiday Inn Express & Suites West Ocean City by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1000)
$379 nightly
The price is $379 total
includes taxes & fees
Holiday Inn Express & Suites West Ocean City by IHG

About this property

Comfort Suites Ocean City West

Hotel in West Ocean City
A fitness center, a snack bar/deli, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Ocean City West provides a waterslide and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. Wireless Internet access is complimentary.

A business center is on site. This family-friendly hotel also offers a vending machine, an arcade/game room, and tour/ticket assistance. Onsite self parking is complimentary.

Guests are offered a complimentary continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 1286

We should mention

The seasonal pool will be open from May 24 to September 30

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 1006 reviews
Rating 8 - Good. 290 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean laid out well.
Stayed 1 night in Feb 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and the breakfast was good as well
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great for secret Rendezvous!
Stayed 1 night in Feb 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved how clean and big the place was
Stayed 2 nights in Feb 2025

6/10 Okay

DOUGLAS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean, and smelling wonderfully delightful daily. All of the staff weren't so friendly nor willing to problem solve without causin more conflicts. The lack of constant hot water was a problem while taking showers. The water pressure was too low when flushing the toilet that anything could get stuck and need 3 to 4 flushes just to empty the bowl. The heat would blow cold air instead of maintaining the warmth.Im not aure of the hotwl was also beingbused as a shelter. There were a group of barefoot unsupeevised children walking into the dinning area and collecting breakfast food for the guests to bring upstairs
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional and very nice. Very helpful with accommodation when there are issues.
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Stayed 4 nights in Feb 2025

4/10 Poor

Adam

Disliked: Property conditions & facilities, room comfort

Not worth it

Room was smaller and dirtier than the pictures. Whole hallway smelt terrible. Dogs running around unleashed. Dog feces all over the grass areas. People smoking at the doors all night making the whole place smell like smoke. Breakfast is gross and minimal. Prison toilet paper and towels. Location is the only real positive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent Hotel, Clean , Accommodating Comfortable
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Just an overnight stay between destinations. Slept great! Only complaint is the air freshener and/or cleaning supplies smell - it was overpowering, and sone people are sensitive to strong perfumey smells (i.e. asthma or reactive airway disease)
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
The place was very nice and the staff was very friendly .
Stayed 2 nights in Feb 2025

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute need room.

Very friendly. Great quick service when needed. Nice breakfast. Coffee available all day.
Stayed 6 nights in Jan 2025

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Paul

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Kiaysha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great and peaceful getaway!!
Stayed 2 nights in Jan 2025

8/10 Good

Aaron

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and pillows
Stayed 2 nights in Jan 2025

8/10 Good

DeVon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Getaway

This was a convenient stay based on last minute plans. The staff were pleasant and accommodating despite being busy.
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Liked: Cleanliness
Clean and functional. Staff were helpful and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Maynard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rayna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mary, Dover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

MANUEL CASTILLO

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024