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Comfort Suites Ocean City West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Ocean City West

Seasonal outdoor pool
Exterior
Suite, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Seasonal outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
12718 Ocean Gateway, Ocean City, MD, 21842
  • Tanger Outlet Center
    3 min walk
  • Ocean City Harbor
    3 min drive
  • Ocean City Boardwalk
    4 min drive
  • Ocean City, MD (OCE-Ocean City Municipal)
    6 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (1000)
The price is $76
per night
$84 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express & Suites West Ocean City, an IHG Hotel

About this property

Comfort Suites Ocean City West

Hotel in West Ocean City
A fitness center, a snack bar/deli, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Ocean City West provides a waterslide and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. Wireless Internet access is complimentary.

A business center is on site. This family-friendly hotel also offers a vending machine, an arcade/game room, and tour/ticket assistance. Onsite self parking is complimentary.

Guests are offered a complimentary continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 1286

We should mention

The seasonal pool will be open from May 24 to September 30

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 423 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Very helpful staff. Very good location
Stayed 3 nights in Jul 2024

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, family friendly. Playground on site for children was great! Ice cream spot walking distance
Stayed 2 nights in Aug 2024

4/10 Poor

Faheem

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Rita

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was pet friendly
Stayed 1 night in Aug 2024

8/10 Good

Bernard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they served breakfast but wish they had more of a variety of food to eat.
Stayed 2 nights in Aug 2024

8/10 Good

Elsamarie

Stayed 4 nights in Aug 2024

8/10 Good

Dwane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

josefina

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy.You can hear banging of the door.Next room was so noisy with the kids and they kept on knocking the wall near our bed .Kitchen associate sweeping the floor while there are still guests having breakfast in the dining area.Still needs more clean up .
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really like the professionalism in the staff and the clean rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and I was able to get a car the same day since the previous rental car messed up
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jazmyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Donyelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was clean & pretty quiet. Although someone had a complaint about bed bugs on 2nd floor. We didnt experience that. Staff friendly & helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is THE WORST hotel experience I have ever had. DO NOT CHANCE IT! I honestly i’ve never had a bad experience at a hotel before this. Room smelled like wet dog & dog urine. But what SET ME OVER THE EDGE! Was the dead bug (pretty sure it was a bed bug casing) on my pillow. Upon further inspection we found other dead bugs on the bed, behind the sleeper sofa, and since we had flashlights on, saw the literal dirt and grime EVERYWHERE. We left at 10:30pm (first time we were in the room since check in) and left to find another hotel. I could not stay there, I could not allow my children to stay there. Absolutely disgusting. Thanks to Expedia I did get a refund since we didn’t stay. Horrible experience, I feel bad for those that stay and have no idea.
Stayed 1 night in Aug 2024

6/10 Okay

VALERIA

Traveled with family and small children, Traveled with family
The pool opens at 10 , it should open earlier in the summer. The breakfast is very bad, almost no options. Some things like eggs and sausage are always cold. no orange juice on almost none of the days we stayed. The ladies who work in the breakfast area are very rude. In the pool they do not replace the towels when they run out.
Stayed 5 nights in Aug 2024

6/10 Okay

megan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Two things put a damper on our stay: We were told breakfast was until 9:30-we showed up at 9 with only eggs and sausage links availiable. We had to ask for utensils. Anything else was already finished and would not be replaced. We were told by staff that once something is gone, "that's it." We did not go to breakfast for the rest of the week. Then, we left Thursday around 1pm for the day and did not return until 9PM. OUR HOTEL ROOM DOOR WAS OPEN ABOUT 3 INCHES-anyone could have walked into our room during that time. When we told the front desk, they said they would let the head of housekeeping know. THIS IS UNACCEPTABLE.
Stayed 4 nights in Aug 2024

8/10 Good

trina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Gteat
Stayed 3 nights in Aug 2024

8/10 Good

Dahmierah

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful! The only downfall was the cleanliness of the room. Specifically the bathroom. My family and I were there for 5 nights and housekeeping never came to clean the room nor change the sheets.
Stayed 5 nights in Aug 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Raymond O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip.
Experience was good.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Aug 2024