Holiday Inn Express & Suites West Ocean City, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Property amenity
Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free rollaway beds
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • Laundry

Explore the area

Map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Tanger Outlet Center
    9 min walk
  • Ocean City Boardwalk
    3 min drive
  • Ocean City Harbor
    4 min drive
  • Ocean City, MD (OCE-Ocean City Municipal)
    5 min drive

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Ocean City hotel connected to a shopping center in West Ocean City
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites West Ocean City, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, laundry facilities, and an ATM. Onsite self parking is complimentary.

Holiday Inn Express & Suites West Ocean City, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 1580

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites West Ocean City, an IHG Hotel Hotel

Holiday Inn Express & Suites West Ocean City, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Lauren

Traveled with partner
Liked: Cleanliness, staff & service
Very friendly staff, good location, the cleaning staff did a wonderful job but the rooms smelled like they had some mold and could use a remodel. The breakfast was much more than I was expecting, it was a full breakfast spread. For the value it was worth it for a short stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees were super nice and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Doris L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Shelly at front desk always had answers. There was a gentlemen on duty at night that was also helpful. I was there with my adult daughter & grandson to visit my grand daughter who is a Ranger at Assetaegue. The hotel was very convenient to the Park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Viola, Bear

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very professional and friendly. They always make me.feel welcome.
Stayed 1 night in Sep 2024

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Miranda

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the money. And it's pet friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 3 nights in Aug 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness
Breakfast was convenient and the staff were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this place !!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Maharanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. I think the staff is what made our stay even better, they are so welcoming and were there for anything we needed. You even get cookies at the front desk for the kids and your fur babies get treats as well. Defiantly going to make this a yearly thing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and how it is dog friendly. The only negative was the shower in my room the paint was peeling and it looks like there is a leak up yhere..
Stayed 1 night in Aug 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sand is like glitter it never comes out. There was no sand in the rooms or the shower. Some where close by that wasn’t crazy expensive, will be booking again next time.
Stayed 1 night in Aug 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
ROOMS WERE CLEAN AND QUIET. KITCHEN OVEN WAS DOWN, BUT STAFF WERE ABLE TO MAKE US A CECENT BREAKFAST.
Stayed 1 night in Aug 2024

10/10 Excellent

Aleesa

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was close to the beach.
Stayed 3 nights in Aug 2024

4/10 Poor

Perique

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Carolyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell inside the room was that of old urine. The carpet needs to be changed. I would not stay at this property again unless a remodel has been done.
Stayed 2 nights in Aug 2024