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Holiday Inn Express & Suites West Ocean City, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Property amenity
Indoor pool
Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free rollaway beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • Breakfast included

Explore the area

Map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Tanger Outlet Center
    9 min walk
  • Ocean City Boardwalk
    3 min drive
  • Ocean City Harbor
    4 min drive
  • Ocean City, MD (OCE-Ocean City Municipal)
    5 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free rollaway beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, blackout drapes, iron/ironing board, free rollaway beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Ocean City West

Pool
Breakfast included
Pet friendly
Waterslide
4.0 out of 5, Very Good, (1055)
The price is $63
per night
$71 total
includes taxes & fees
Dec 11 - Dec 12
Comfort Suites Ocean City West

About this property

Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Ocean City hotel connected to a shopping center in West Ocean City
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites West Ocean City, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, laundry facilities, and an ATM. Onsite self parking is complimentary.

Holiday Inn Express & Suites West Ocean City, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 1580

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
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Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
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Express West Ocean City
West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express & Suites West Ocean City, an IHG Hotel Hotel

Holiday Inn Express & Suites West Ocean City, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1040 reviews" "
Rating 8 - Good. 318 out of 1040 reviews" "
Rating 6 - Okay. 117 out of 1040 reviews" "
Rating 4 - Poor. 60 out of 1040 reviews" "
Rating 2 - Terrible. 59 out of 1040 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hope

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and how it is dog friendly. The only negative was the shower in my room the paint was peeling and it looks like there is a leak up yhere..
Stayed 1 night in Aug 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sand is like glitter it never comes out. There was no sand in the rooms or the shower. Some where close by that wasn’t crazy expensive, will be booking again next time.
Stayed 1 night in Aug 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
ROOMS WERE CLEAN AND QUIET. KITCHEN OVEN WAS DOWN, BUT STAFF WERE ABLE TO MAKE US A CECENT BREAKFAST.
Stayed 1 night in Aug 2024

10/10 Excellent

Aleesa

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was close to the beach.
Stayed 3 nights in Aug 2024

4/10 Poor

Perique

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Carolyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell inside the room was that of old urine. The carpet needs to be changed. I would not stay at this property again unless a remodel has been done.
Stayed 2 nights in Aug 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the proximity to the Ocean City boardwalk. My daughter liked the pool, but cut her foot and hand on the rough bottom.
Stayed 1 night in Aug 2024

10/10 Excellent

aristotle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. breakfast is yummy. pool is moldy.
Stayed 1 night in Aug 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Manika

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great stay. Expensive
Stayed 1 night in Jul 2024

4/10 Poor

francesca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower doors were dirty and there was mold and pinkish scum in the shower.
Stayed 1 night in Aug 2024

4/10 Poor

Nancy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facilities at this property were sub-par -- particularly the air conditioning/dehumidification system. Our rug was damp, it was so wet in our room, which smelled of mold. The air conditioning in the dining room in the morning was BLASTING. The room was freezing and simultaneously wet. The breakfast was good and the staff was very helpful, getting me a dehumidifier for my moldy room. The pullout couch bed was an absolute joke --filled with springs. Nobody could sleep on that. I did not get my money's worth at this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Taneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare in OC
Stay away from this hotel. The furniture is beat up, beds are uncomfortable, wallpaper was pealing in the bathroom, chips in the porcelain tub and the carpet was so dirty that you did not way to take off your shoes. I don’t live in a dirty house and I sure don’t want to stay in a dirty hotel. I’m leaving Hotel.com
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Traveled with family
Liked: Amenities
it was clean on the inside of the building , as far as the bedroom that i got didn't really care for it , we were four guest in a small room and as far as house keeping the day we walked in the bathroom toilet was dirty i didn't say nothing was only watching and house keeping coming every day for my 5 day and the toilet was still very nasty . house keeping overall didn't do a good job .
Stayed 5 nights in Aug 2024

8/10 Good

Desi

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

4/10 Poor

William

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
It was horrible. When we got there The room key didn’t work and I had to go back and get another one. The door wouldn’t close you had to forcefully close it. The bathroom was dirty. There was a ring around the tub and there were cracks and other gunk around the tub. The walls were dirty in the bathroom around the sink. The bed had plugged around them, but they didn’t work. They were barely any outlets to charge anything. There was dust all around the nightlight and light in the room. I will try to turn the TV on there was no cable cord so I didn’t work and we had to notify the front desk. The workout room was not even a workout room was only a few foot and it was very small. The pool and had a lot of condensation. The ceiling appeared to have mold all over it, and the pool area didn’t look very clean. I would never stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Patricia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room had stains on the carpet and the couch. There was garbage in the sofa when I pulled it out to make a bed. The garbage included pill packages. The bathroom had mold an mildew all through it. In the dining area the chairs were worn and falling apart. The pool area smelled like mildew. I was very disappointed in this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Guy

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Solid place to stay with accessible staff.
Several maintenance matters were left unattended to. Responded quickly. Good place just needs more attention to prep
Stayed 2 nights in Aug 2024

4/10 Poor

JOHNNY

Stayed 2 nights in Aug 2024

2/10 Terrible

RAFAEL

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Housekeeper refused to service me because I have a working dog in the kennel. No options giving to attempt to assist me.
Stayed 3 nights in Jul 2024

4/10 Poor

Donald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Customer service was very good.
Stayed 1 night in Jul 2024