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Mainstay Suites Ocean City West

2.5 star property

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Photo gallery for Mainstay Suites Ocean City West

Seasonal outdoor pool
Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Pet friendly
  • Gym
  • Breakfast included

Explore the area

Map
12718 Ocean Gateway, Building B, Ocean City, MD, 21842
  • Ocean City Boardwalk
    ‪3 min drive‬
  • Ocean City Beach
    ‪3 min drive‬
  • Inlet Park
    ‪3 min drive‬
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪41 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Mainstay Suites Ocean City West

Hotel in West Ocean City
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Mainstay Suites Ocean City West offers 26 accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Mainstay Suites Ocean City West features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an arcade/game room, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Mainstay Suites Ocean City West is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 3 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Mainstay Suites Ocean City West Hotel
Mainstay Suites Ocean City West Ocean City
Mainstay Suites Ocean City West Hotel Ocean City

Mainstay Suites Ocean City West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 160 reviews
Rating 8 - Good. 58 out of 160 reviews
Rating 6 - Okay. 9 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nakita

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay here for a cheer competition after having a terrible experience at another hotel last year. Our time here was so enjoyable that we decided to return for this year's event. We typically book rooms on the main stay side because of the kitchenette area and the slightly larger rooms, which provide the extra space we need to get ready for the competition. My only concerns were that the toilet wasn't completely clean and the pillowcases had an unpleasant smell, but housekeeping promptly changed them out. I usually sanitize the rooms myself at any hotel my family stays in. Aside from that, the service was excellent, and the staff was very friendly. We will definitely be back next year for the competition!
Stayed 2 nights in Mar 2025

8/10 Good

August

Liked: Cleanliness, property conditions & facilities, room comfort

Clean but average

Our stay was good. It was a very clean facility both the room and the common spaces. The only negative on the room is that someone had a dog next door to us that barked until he settled down at night. The free breakfast was not good. The coffee was weak. The eggs didn’t appear to be real and there was no butter for the muffins. I looked around to find someone to get more butter and they were always busy helping someone else or getting things for the kitchen . I’m glad I was only staying for one night.
Stayed 1 night in Mar 2025

2/10 Terrible

Jasmin

Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel was nice but had bugs and roaches in the rooms I had to get transferred to another room because the tool they have is was so nasty the shower looked like it was never cleaned and the main floor smell like cigarettes and piss I don’t recommend stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Amenities
The staff and facility were excellent. We greatly appreciated. The on point recommendations of places to eat!
Stayed 1 night in Mar 2025

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here. I wish the breakfast was longer but besides that, the staff were so nice and accommodating. It was super clean and had good kitchen ware.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Sheenah

Liked: Property conditions & facilities
I enjoyed my stay and the room was beautiful and clean
Stayed 2 nights in Mar 2025

8/10 Good

Ernest

Stayed 1 night in Mar 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Frank

Stayed 1 night in Dec 2024

10/10 Excellent

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how relaxing it was. And how nice my room was.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property , great location.
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast attendant was not attentive. Anxious to shut down and put away, earlier than time stated.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is extremely convenient for shopping, dining and the beach.
Stayed 1 night in Jan 2025

10/10 Excellent

S Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars would stay again

Great area, friendly, comfortable, big, clean
Stayed 1 night in Jan 2025

10/10 Excellent

kameryn

Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cornelious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

10/10 Excellent

rehanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were amazing!!
Stayed 2 nights in Dec 2024

6/10 Okay

AMBER

Disliked: Cleanliness, staff & service, property conditions & facilities
When I first checked in they gave me a room all the way in the back corner of the first floor. Run was very dark and cold. Asked to be moved to another floor and was given attitude. Even offered to pay extra if needed. Finally was given another room. When I got to this room again it was all the way in the back. The floor clearly hadn’t been vacuumed, as I found chicken crumbs and several Bobby pins on the floor. Also the shower floor had not been cleaned very well as there was what looked like dried up “boogers” on the floor. The TV took some time to finally “warm” up after about 15 minutes of it turning off and on and don’t try to move it away from the wall although the arm on it allows for movement. It just won’t stay on. Also there was a very strong mechanical smell in the hallways.
Stayed 1 night in Dec 2024