2/10 Terrible
juan
Business traveler
Feb 27, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I came to the extended stay to take a test and for that I needed absolute quiet and for no one to interrupt me. Initially when I went down to get the breakfast as advertised they only had oatmeal and some muffins and they didn’t even have the hot water for the oatmeal. Additionally, as I was testing the front desk kept calling me and some staff member walked into my room as I was taking my test.
I had no other choice but to shout at them to get out, and after I went downstairs to confront the staff about invading my privacy and the license of using the room. They told me that i put in a request for the smoke detector in the room. When I told them that was not the case they did not justify entering into my space and disrupting me on a timed exam which did deprive me of five valuable minutes. (The exam is administered in increments of an hour).
Not only were the beds uncomfy, but when I went into the bathroom there was clearly dirt in certain aspects of the room.
I sincerely had one of the worst hotel experiences and I will definitely never come back.
juan
Stayed 3 nights in Feb 2025