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Hillview at Mystic Ridge

3.5 star property

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Photo gallery for Hillview at Mystic Ridge

Outdoor pool
Terrace/patio
Desk, blackout drapes, iron/ironing board, bed sheets
Exterior
42-inch Smart TV with cable channels, Netflix, streaming services

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
DaCosta Dr, Ocho Rios
  • Turtle River Park
    ‪4 min walk‬
  • Turtle Beach
    ‪7 min walk‬
  • Dunn's River Falls
    ‪7 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, bed sheets

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View | Desk, blackout drapes, iron/ironing board, bed sheets

Junior Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1001 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Loft, 1 King Bed, Ocean View

Deluxe Loft, 1 King Bed, Ocean View | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Loft, 1 King Bed, Ocean View

  • Ocean view
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hillview at Mystic Ridge

3.5-star Ocho Rios guest house walkable to Turtle Beach
This guesthouse features an outdoor pool, a poolside bar, and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hillview at Mystic Ridge offers 18 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Hillview at Mystic Ridge features an outdoor pool, spa services, and tour/ticket assistance. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Hillview at Mystic Ridge has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hillview Mystic Ridge Condo Ocho Rios
Hillview Mystic Ridge Condo
Hillview Mystic Ridge Ocho Rios
Hillview Mystic Ridge
Hillview at Mystic Ridge Ocho Rios
Hillview at Mystic Ridge Guesthouse
Hillview at Mystic Ridge Guesthouse Ocho Rios

Hillview at Mystic Ridge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 84 out of 276 reviews
Rating 8 - Good. 81 out of 276 reviews
Rating 6 - Okay. 52 out of 276 reviews
Rating 4 - Poor. 19 out of 276 reviews
Rating 2 - Terrible. 40 out of 276 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Hugues Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Great scenery
Stayed 2 nights in Jan 2025

6/10 Okay

Reginald

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off they need to tell patrons it’s a HR or more drive from the airport $100 US. No shuttle service from the airport either coming or going back to the airport. So plan accordingly. The property its self was clean.The room was clean and had a beautiful view, but it to be a loft expected more. No wata no nothing just a room. The shower was terrible floods the floor every time you shower. Had to walk back and forth to do any communication with the front desk and not because of the communication in understanding. I speak the language. Just terrible. How bout a phone in the room please or a number to call. Way too long of a walk for that especially if you have room issues. Sat down on Funture and it broke. Might want to update that as well and some lights that work not a big ass lamp. Beautiful country beautiful people I love my people absolutely the most amazing food. This place was just not so good but definitely didn’t stop anything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alphanso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service , n I like all of the setups The pool the parking the dizaine of the houses u name it I love it it was great
Stayed 7 nights in Jan 2025

2/10 Terrible

Seuk Bae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really problems expireance

U know that how many Earthwarms in my rooms ground ?? Even in bathroom,that pipe Is rústico and any food near the resort!!
Earth warm
Sectos
Stayed 2 nights in Jan 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed on this property before in another unit owned by someone else which was great. This particular one wasn't so great the bath and kitchen was not clean. The unit was old and outdated. Very visable scum in tub and tile walls looked like mold. Dirty shower curtain. Smashed insects on walls and ceiling throughout unit and one 3" roach that could of crawled in from cracks in the windows wooden shutters. Would I comeback to complex yes this unit absolutely not.
Stayed 7 nights in Jan 2025

2/10 Terrible

suzanne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were very uncomfortable. Housekeepers need to do a better job of cleaning. There is no carts to take your bags to the room so you will be have to pull your bags up and down rough pavements. All my suitcases wheels got damaged. Nice vegetation all around and it’s close to local transportation.
Stayed 7 nights in Jan 2025

6/10 Okay

Jagga

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Belle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up bar at the pool
Stayed 6 nights in Jan 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place but hot tub don’t work. Otherwise very low key and comfortable
Stayed 3 nights in Dec 2024

4/10 Poor

Cassandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don't typically give reviews but was compelled to do this one. I stayed at Mystic approximately 10 years ago and loved, but unfortunately i cannot say the same for this visit. The grounds are very well kept. However the unit that i stayed in was subpar. There were roaches in the room, the bathroom needs an update, the chairs on the veranda were torn and the television volume was stock on a vert loud volume and couldn't be changed. Absolutely unacceptable! Will never stay here again
Stayed 5 nights in Jan 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the remoteness and the country feel of the Caribbean. I would have liked a restaurant on compound with choices of local foods and american foods I had to leave the compound to get foods that i liked .. It was a pleasant stay i hope for the future that a restaurant will be on compound to enhanxe the ambience .... There should be little mini vans that could give tours to the island sites that would have been exciting ... But sadly i was not feeling well to do anything like exploring i did enjoy the weather it was a good change from the freezing cold Thanks
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Room comfort
It was ok just for a nite. pool is awesome . I had a loft room didnt like it but the suite was nice and my other friend had a standard room and was nice .
Stayed 1 night in Jan 2025

2/10 Terrible

Rosana I

Traveled with group, Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Tee’s

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Shannon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Benton for everything. You were super helpful with making sure we got a transportation back to the Airport. My stay was great, it felt like I was home.
Stayed 4 nights in Jan 2025

8/10 Good

Junior

Stayed 7 nights in Dec 2024

8/10 Good

Shaneil

Stayed 1 night in Jan 2025

2/10 Terrible

Sanya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience I wouldn’t advice anyone to stay here,out of all the staffs I met The guy at the pool bar was very nice and one person that checks us in.
Stayed 1 night in Dec 2024

10/10 Excellent

Lagean

Stayed 2 nights in Dec 2024

10/10 Excellent

Rolando

Liked: Property conditions & facilities
The peace and quiet, this is how a true Vacation should be. I would definitely recommend to a friend and I’ll stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rolando

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, staff & service
No hot water
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

rushell

Stayed 2 nights in Dec 2024