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Moon Palace Jamaica – All Inclusive

Property class: 5 and above

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Photo gallery for Moon Palace Jamaica – All Inclusive

A modern living room with a large sofa, a coffee table, and a TV. There is a balcony with a view of the sea.
Property video
A spacious living area with a large TV, comfortable seating, a dining table, and a view of the sea.
A balcony with a view of a beach and a town.
A hammock with a cushion, a bench, and a view of the ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
The current price is $417
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪6 min walk‬
  • Place, Turtle Beach
    ‪9 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

A hotel room with two beds, a desk, a chair, a small table, and a painting of a boat on the wall.

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(34 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

A modern dining area with a wooden table, beige chairs, and a fruit bowl. A white tufted sofa and a TV are visible in the background.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1728 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Deluxe Ocean View

8.2 out of 10
Very good
(26 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View

A hotel room with a bed, a desk with a computer, a chair, a small table with a bottle and glasses, and a view of the beach and mountains.

Deluxe Resort View

8.0 out of 10
Very good
(93 reviews)
  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

A hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 1049 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, and a view of a green landscape.

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

A hotel room with two beds, a desk, a chair, a small table, and a painting of a boat on the wall.

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(49 reviews)
  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with a bed, a desk with a computer, a chair, a small table with a bottle and glasses, and a view of the beach and mountains.

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with two beds, a desk, a chair, and a large window with a view of the sea.

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Three Bedroom Villa

A modern living room with a sofa, coffee table, and a TV. There is a large window with a view of the sea.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Four Bedroom Villa

A hotel room with two beds, a TV, a desk with a lamp, and a view of the sea.

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About this property

Moon Palace Jamaica – All Inclusive

Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. These individually furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Complimentary self parking and valet parking are available on site.

Moon Palace Jamaica – All Inclusive is a smoke-free property.

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1150 out of 2157 reviews
Rating 8 - Good. 479 out of 2157 reviews
Rating 6 - Okay. 291 out of 2157 reviews
Rating 4 - Poor. 112 out of 2157 reviews
Rating 2 - Terrible. 125 out of 2157 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very relaxing and clean close to a lot of activities.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is close to the inland Great for shopping & mingle with 🇯🇲’s
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time went last & loved it food gd & there’s a lot of entertainment…traveled with husband & teen son they also loved it!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food choices and all the amenities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and all the food is delicious.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff is phenomenal. We will definitely visit again.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of amenities.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and warm. Really enjoyed my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I think this is one of the best hotel around . The hospitality was excellent, beach was nice and clean. I really can’t come across anything I didn’t like except our time was too short. I definitely will be visiting again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a number of times now and it is always consistent with cleanliness and courtesy of staff. Buffet selection has improved since I was last there. Restaurants are amazing with quality of menu and staff. Will planning next trip soon.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful not forgetting all the delicious food
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent 👌
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints or concerns at all about this resort. Absolutely beautiful inside and out. Food was excellent and service was top tier!! Highly recommended
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I've stayed at. Everything was first class!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel overall. Can't wait to go back again. The location was also excellent. However, they will try to get you to sign up for timeshares.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and help! There many activities and the resort was clean and maintained
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was so easy to get to the pool and beach.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very enjoyable
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very amazing,attentive and respectful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were all great in everything and location was convenient to everything local and fun as you get out the main gate. I will be back all was free liquids food in restaurants everything free on hotel property except the vendors
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, this is my 3rd time and will definately be back
Stayed 2 nights in Apr 2026