See all properties

Moon Palace Jamaica – All Inclusive

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
Aerial view
Breakfast, lunch, dinner served; international cuisine, pool views
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Main Street, Ocho Rios, Saint Ann
  • Ocho Rios Craft Market
    ‪3 min walk‬
  • Ocho Rios Clock Tower
    ‪5 min walk‬
  • Turtle River Park
    ‪6 min walk‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

  • 501 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Room

Sago Palm Hotel

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (105)
The price is $195
per night
$244 total
includes taxes & fees
Feb 6 - Feb 7
Sago Palm Hotel

About this property

Moon Palace Jamaica – All Inclusive

5-star Ocho Rios property with restaurant
Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Complimentary self parking and valet parking are available on site.

Moon Palace Jamaica – All Inclusive is a smoke-free property.

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
Moon Jamaica Inclusive inclus
Moon Palace Jamaica Grande Ocho Rios
Moon Palace Jamaica Grande
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica Hotel Ocho Rios
Moon Palace Jamaica Ocho Rios
Moon Palace Jamaica Ocho Rios
Hotel Moon Palace Jamaica Ocho Rios
Ocho Rios Moon Palace Jamaica Hotel
Hotel Moon Palace Jamaica
Moon Palace Jamaica All Inclusive
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica Ocho Rios
Moon Palace Jamaica All Inclusive Hotel Ocho Rios
Moon Palace Jamaica All Inclusive Hotel
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica All Inclusive
Hotel Moon Palace Jamaica – All Inclusive Ocho Rios
Ocho Rios Moon Palace Jamaica – All Inclusive Hotel
Hotel Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica
Moon Jamaica All Inclusive
Moon Palace Jamaica All Inclusive All-inclusive property
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
All-inclusive property Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica
Moon Jamaica All Inclusive
Moon Palace Jamaica – All Inclusive All-inclusive property

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 717 out of 1436 reviews" "
Rating 8 - Good. 318 out of 1436 reviews" "
Rating 6 - Okay. 200 out of 1436 reviews" "
Rating 4 - Poor. 92 out of 1436 reviews" "
Rating 2 - Terrible. 109 out of 1436 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cheung

The property is over hype it does not have the value what it promises it to have the food was not good at all breakfast lunch and dinner
Stayed 1 night in Oct 2024

2/10 Terrible

Jamila

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible staff, no food options lack of food
Stayed 5 nights in Aug 2024

6/10 Okay

Keisha

Traveled with family
Not my best stay. Extremely crowded, so we had long lines and extensive waits to access buffet and restaurants, room service slow. Will definitely avoid traveling on a local holiday in future.
Stayed 1 night in Oct 2024

8/10 Good

Olamide

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food and drinks were good. Customer service needs to be improved. Wouldn’t recommend going during a holiday, not enough staff to accommodate a large number. You can only reserve one restaurant on one day.
Stayed 2 nights in Oct 2024

2/10 Terrible

Anasthasia

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Issues with reservation. Terrible customer service. Incompetent staff. Room had a leak and water was everywhere. No one seemed to care to assist. No compensation offered.
Stayed 3 nights in Oct 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good as well as the location was ideal for shopping and recreation. Staff was helpful and pleasant. The space is clean & well kept.
Stayed 3 nights in Oct 2024

10/10 Excellent

keresha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel went there for my brithday the best experience ever it was amazing big thank you to expedia for my v.i.p treatment the staff is amazing i will definitely go back 😊
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Traveled with partner
The food was disappointing really disappointing
Stayed 2 nights in Oct 2024

10/10 Excellent

Ranford

Liked: Property conditions & facilities
Quite satisfied.
Stayed 4 nights in Oct 2024

2/10 Terrible

Keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in Experience was terrible. We had to wait for 2 hours as there was a group check in. I noticed today that there was a line for Expedia guest but we were not told about this and then have to wait.
Stayed 2 nights in Oct 2024

6/10 Okay

sudanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but they need to stop trying to get people to sign up for the club thing very long and pressuring to get you to spend money like they are scammers..
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that I was fed while I waited in the long check in line because I was hungry from my journey to get there. What I didn't like is that I didn't get VIP Check in even though I was a VIP member with expedia and said to get VIP access.
Stayed 1 night in Sep 2024

8/10 Good

Jeancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great and clean , but when it comes about food , they should have variety specially for Hispanic people, the people working at the bar in the people are awesome and friendly, but inside the restaurants they need to smile a little bit more
Stayed 4 nights in Oct 2024

10/10 Excellent

Abel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful resort!! I would recommend for individuals, couples, or families.
Stayed 3 nights in Oct 2024

4/10 Poor

Renee

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The line to check in was extremely long , they treat locals different which I don’t understand .
Stayed 2 nights in Oct 2024

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Insufficient parking available
Stayed 1 night in Oct 2024

10/10 Excellent

KEMARA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful,clean and quiet ,the staff were very courteous and kind,I really enjoyed my stay and would definitely return soon.
Stayed 2 nights in Oct 2024

8/10 Good

Chidiebere

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. I have stayed at awesome places that looked better but here it was the little things for me. They were really accommodating and friendly. The lady who checked us in was very friendly. The hallways by my room smelled great; I loved that they were intentional about that. The pool MCs were great and very entertaining, we didn’t want to leave. They had a jerk hut and we even got fresh coconuts and corn. They also had a variety of activities in the evenings and that made it fun and gave guests something to look forward to. I loved their drinks too, their bartenders are good and creative. My favorite part was the Awe spa. I have to say this was the icing on the cake for me, I didn’t want my 80 minute massage to end. The only things I didn’t like was they had one omelette station going for breakfast on days the resort was filled and sold out and the lines were very long. I felt sorry for the guy chef at that station. Also the bathrooms were small, but they kept it clean. The bathrooms by the lobby were kept clean also. Thanks moon palace for a relaxing vacation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and friendliness of the staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sandeep

Stayed 8 nights in Sep 2024

6/10 Okay

jean

Traveled with family and small children
Liked: Staff & service
Ok
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very good but the staff at the front desk are new and not sure about some of our request and questions. The room was great but the cleaning staff did not come to clean our room for two days. We did called and they sent new towels etc.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sophia

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no uniqueness about this property. The food always cold at the buffet despite their warmers and the noise in my bedroom at night from the air condition and smoke alarm device. There was also poor entertainment both at the show times and dreadful lighting at the night club that opened a few days of the week.
Stayed 7 nights in Oct 2024

10/10 Excellent

Biswajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing here, from the Staff, Spa, restaurants, pool and more. The ice cream and pizza was our favorite the ice cream taste just like Devon house if not better. We had the best week here and we will be back.
Stayed 4 nights in Oct 2024