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Ocean Palms Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Palms Resort

View from property
View from property
Dock
Outdoor pool
Dock

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
14 James Avenue, Ocho Rios
  • Ocho Rios Clock Tower
    4 min walk
  • Shaw Park Gardens
    7 min walk
  • Ocho Rios Craft Park
    8 min walk
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    17 min drive

Room options

View all photos for Deluxe Single Room, 1 Queen Bed, Balcony, Partial Ocean View

Deluxe Single Room, 1 Queen Bed, Balcony, Partial Ocean View | In-room safe, individually decorated, individually furnished

Deluxe Single Room, 1 Queen Bed, Balcony, Partial Ocean View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Double Room, 1 King Bed, Balcony, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing

Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing

  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Single Room, 1 Double Bed, Partial Sea View, Garden Area

Basic Single Room, 1 Double Bed, Partial Sea View, Garden Area | In-room safe, individually decorated, individually furnished

Basic Single Room, 1 Double Bed, Partial Sea View, Garden Area

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Partial Sea View

Deluxe Double Room, Balcony, Partial Sea View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard with a Queen bed or 2 double beds, with Fan

Standard with a Queen bed or 2 double beds, with Fan | In-room safe, individually decorated, individually furnished

Standard with a Queen bed or 2 double beds, with Fan

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, 1 Double Bed, Non Smoking

Basic Single Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished

Basic Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium with a Queen or 2 Double Beds, AC Ocean/PoolView

Premium with a Queen or 2 Double Beds, AC Ocean/PoolView | In-room safe, individually decorated, individually furnished

Premium with a Queen or 2 Double Beds, AC Ocean/PoolView

  • Sleeps 3
  • 2 Queen Beds

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About this property

Ocean Palms Resort

3-star Ocho Rios hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and a meeting room.
Ocean Palms Resort offers 25 accommodations with safes and irons/ironing boards. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a terrace, and a vending machine.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ocean Palms Resort has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Ocean Palms Resort Ocho Rios
Ocean Palms Ocho Rios
Ocean Palms Resort Hotel
Ocean Palms Resort Ocho Rios
Ocean Palms Resort Hotel Ocho Rios

Ocean Palms Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 161 reviews" "
Rating 8 - Good. 44 out of 161 reviews" "
Rating 6 - Okay. 30 out of 161 reviews" "
Rating 4 - Poor. 14 out of 161 reviews" "
Rating 2 - Terrible. 26 out of 161 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property wasnt bad, i love the view around the back of the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, NEW HAVEN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quietness, the staff was very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful…great ocean view. Great food. Breakfast and dinner.
Stayed 2 nights in Aug 2024

6/10 Okay

Pevy

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The property was walking distance from the town so that was convenient The road was very narrow , filled with potholes , vehicles were always tooting their horns due the deep corner and the narrow road. On arrival the fridge was not working, no bottles of water was offered in the very hot temperatures or placed in the room. The towels are very old and discoloured. No hand towels were offered.Most day the shower was cold , or the water partially warm.Lots of screaming in the shower especially from the children. The furnitures are very old and rusty. Doors are very old and very difficult to lock especially the one to the pool area. Cockroach was noted in my room and this was reported. The room was sprayed but the next day I found it alive under my suitcase.The girls were bitten badly by mosquitoes. The breakfast was the same everyday unless you pay 10-15 US per person for a Jamaican breakfast. The lady chef was welcoming and tried her best to feed the family. Imagine every morning eating scrambled egg and fried sausages. Sometimes not enough cups to make your self a hot cup of tea so you will have to wait for waiters to wash a cup and sauce for you. Lovely area near the sea with the party boats docking nearby with loud music or tourist passing by and waving from the small boats. The staff was welcoming, and always willing to help. Perfect for short stay and the property could benefit from a renovation to make it more welcoming.
Stayed 7 nights in Jul 2024

6/10 Okay

Avagaye

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall this property has great potential, the exterior was decent & clean, the restaurant had great selection and is right by the ocean so calm and relaxing. The staff is friendly and service is great. However the rooms or particularly the room we stayed was in a deplorable state. The beds were hard, walls needed painting, bathroom was shabby and the vanity & mirrors cracked, old and looked dirty. The rooms are far from accommodating for the per night price. Management needs to look into updating the rooms they require lots of TLC, if the rooms are upgraded this property will be easily a 5 star experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Alrick, North Babylon

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent views of the ocean from the pool and restaurant. Inside needs renovation, it's more like a trip hazard, uneven stairs and walkway. Rooms are outdated.
Stayed 1 night in Jul 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel but clean and well staffed. Complimentary breakfast was well presented and tasty. Complimemtary rum punch on arrival. Pool was clean and pool areas maintained. Room with fridge and aircon. Beach/sea view to rear. Would stay again
Stayed 1 night in Jul 2024

2/10 Terrible

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was great. The rooms were awful. Light bulbs not working, door not closing properly. Had to use the night table to prop the door in order to sleep. Would not stay there again
Stayed 5 nights in Jul 2024

2/10 Terrible

KALPESH

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Amenities
Always great
Stayed 3 nights in Jul 2024

10/10 Excellent

Arlana, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden paradise. The approach (neighborhood) and the parking area is not ideal, but inside... I would stay here again and again. The Jamaican breakfast is delicious. The drinks are exquisite. The accommodations are quiet, safe, and fun or romantic depending on your wants.
Stayed 1 night in Jun 2024

10/10 Excellent

Kerry-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It was a great experience, staff was friendly and very accommodating, food and drink were on point only issue I had was my AC stopped working but the staff relocated me to another room really quickly.
Stayed 2 nights in Jun 2024

2/10 Terrible

Marie

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have been coming ocean palms since 2019 and have always enjoyed my stay there, however on this occasion it was the worst experience ever and thats mainly due to the receptionist horrible behaviour ask her a question she doesn't reply she was huffing and puffing they gave me a dirty wet room the floor was full of straney hair all over the floor i asked to change she lied and said they were all gull looked threw the window of the room next door i was eventually allocated the room after alot of silence sigbing kiss teet the little short one at the desk with the glasses she needs alot of customer service training. Also had alot of bugs is the room leaking fridge and the ac was not working properly and this supposed to be a premium deluxe room absolutely awful and not worth the money
Stayed 2 nights in Jun 2024

8/10 Good

Ray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Jun 2024

2/10 Terrible

Kimberly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young people working there.
Stayed 1 night in May 2024

6/10 Okay

Geva

Liked: Staff & service
Disliked: Cleanliness
The staff was great and access to the beach was lovely and the beach was very private. This allow you to relax in comfort. This would be a four star or higher if they spend some more money on cleanliness. Overall, I nice pleasant hotel on a budget. I would stay there again
Stayed 8 nights in May 2024

6/10 Okay

Melisa

Traveled with partner
I was there for 3 days and 2 nights and had no house keeping. The view is lovely and we were in the town and close to most food places or excursion locations.
Stayed 2 nights in May 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Chanel

Stayed 1 night in May 2024

8/10 Good

Chanel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was greeted by every member of the staff that walked by or even help with check in. The rooms were ready, well organized and clean. The way they describe the room as a pool and beach view was exactly as mentioned. I received a nice refreshing welcome drink when I got settled in. Then I tour the grounds and the place is kids friendly with many views of excitement. The only thing I believe the hotel could change is the speed that the restaurant lounge area had. When you want to enjoy every moment every minute count you could tell that the restaurant staff needs to work on time management to get the food out to the guest. But the food was excellent!
Stayed 1 night in May 2024

2/10 Terrible

Travis

Disliked: Cleanliness

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024