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Ocean Palms Resort

3.0 star property

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Photo gallery for Ocean Palms Resort

View from property
View from property
On the beach
Restaurant
Premium with a Queen or 2 Double Beds, AC Ocean/PoolView | Balcony view

Reviews

7.0 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
14 James Avenue, Ocho Rios
  • Place, Ocho Rios Clock Tower
    ‪6 min walk‬
  • Place, Ocho Rios Craft Market
    ‪9 min walk‬
  • Place, Turtle Beach
    ‪13 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard with a Queen bed or 2 double beds, with Fan

Standard with a Queen bed or 2 double beds, with Fan | In-room safe, individually decorated, individually furnished

Standard with a Queen bed or 2 double beds, with Fan

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium with a Queen or 2 Double Beds, AC Ocean/PoolView

Premium with a Queen or 2 Double Beds, AC Ocean/PoolView | In-room safe, individually decorated, individually furnished

Premium with a Queen or 2 Double Beds, AC Ocean/PoolView

  • Sleeps 3
  • 2 Queen Beds

View all photos for Basic Single Room, 1 Double Bed, Non Smoking

Basic Single Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished

Basic Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Partial Sea View

Deluxe Double Room, Balcony, Partial Sea View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Basic Single Room, 1 Double Bed, Partial Sea View, Garden Area

Basic Single Room, 1 Double Bed, Partial Sea View, Garden Area | In-room safe, individually decorated, individually furnished

Basic Single Room, 1 Double Bed, Partial Sea View, Garden Area

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing

Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing

  • Sleeps 2
  • 2 Queen Beds

Deluxe Double Room, 1 King Bed, Balcony, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Balcony, Partial Ocean View

Deluxe Single Room, 1 Queen Bed, Balcony, Partial Ocean View | In-room safe, individually decorated, individually furnished

Deluxe Single Room, 1 Queen Bed, Balcony, Partial Ocean View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property
Hibiscus Lodge
Ocho Rios
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 717 reviews
Hibiscus Lodge

About this property

Ocean Palms Resort

3-star Ocho Rios hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and a meeting room.
Ocean Palms Resort offers 25 accommodations with safes and irons/ironing boards. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a terrace, and a vending machine.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ocean Palms Resort has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Ocean Palms Resort Ocho Rios
Ocean Palms Ocho Rios
Ocean Palms Resort Hotel
Ocean Palms Resort Ocho Rios
Ocean Palms Resort Hotel Ocho Rios

Ocean Palms Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 60 out of 214 reviews
Rating 8 - Good. 62 out of 214 reviews
Rating 6 - Okay. 41 out of 214 reviews
Rating 4 - Poor. 20 out of 214 reviews
Rating 2 - Terrible. 31 out of 214 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Stayed 7 nights in Jan 2026

8/10 Good

Matt

Liked: Cleanliness, staff & service
We enjoyed our stay here over Christmas. It’s nothing fancy and for the price I would stay again. The rooms were clean. The employees were all very friendly. It’s a chill laid back vibe and that’s what we like. Our son enjoyed the pool 24/7 and we snorkeled in the ocean by the little beach area. The restaurant was only open a few days we were there and it was good. Amazing wings. We enjoyed the fact that we saved money on the resort and were able to tip and give back to the people of Jamaica. If you have high expectations for budget friendly resorts, I wouldn’t stay here. We didn’t have hot water, but we didn’t say anything either, we dealt with it. We will come back for sure and enjoyed our stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nevenka

Stayed 1 night in Dec 2025

6/10 Okay

Troy, Cincinnati

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Nevenka

Very friendly staff! The place offers more than
Stayed 2 nights in Dec 2025

10/10 Excellent

Aisha

Stayed 1 night in Dec 2025

6/10 Okay

Chayne

Traveled with family
Breakfast was salty and the portion size could feed a toddler and they still would want more food. So just imagine it for an adult. Bar and restaurant was completely closed all afternoon and night. Overall everything else was ok.
Stayed 1 night in Dec 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I checked in 45mins after notmal checking time and 1 of 2 rooms were not available. There are no washcloths in the room. The sheets are stiff and the continental breakfast was not available at 7.45am with no eta of when it would be ready.
Stayed 1 night in Dec 2025

2/10 Terrible

Abiose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was terrible, nothing I was charged for was available except the breakfast (when requested). No staff, no housekeepng, restaurant and bar noot available, deck unusable, no hot water, no fridge, no accessories, no kettle or coffee maker, flooded driveway and muddy entrance .... I could go on. I checked out after two days (of the five) and went down the road to Hibiscus Lodge. I'd give a lower rating if there was one. I'm submitting a dispute.
Stayed 4 nights in Nov 2025

2/10 Terrible

Niegell Balford

Disliked: Amenities
No one was there to register me into the Resort when I arrived. I was left stranded in an area which appeared crime- ridden and quite threatening. I had to hire a stranger ( major risk) to find other accommodations. I did not stay a night in the resort and really think I should be refunded.
Stayed 14 nights in Nov 2025

8/10 Good

Kadian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👌
Stayed 1 night in Sep 2025

4/10 Poor

carla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a pleasant experience

I stayed at this hotel for three nights and never was it cleaned once, didn't care so much since i made my own bed . Asked for new towels never received and there was a dead roach in front of my door. Breakfast was simple always eggs with toast and something new as a side. Didn't have any breakfast options. Only five parking spots in front of hotel and hard to find since the strret name is different that posted.
Stayed 3 nights in Aug 2025

4/10 Poor

Gabrielle

Stayed 4 nights in Jul 2025

8/10 Good

Rebecca

Liked: Staff & service
Stayed 8 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Erron

Stayed 1 night in Apr 2025

10/10 Excellent

kaedene

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything. Food was very good. Love the Chefs cooking.
Stayed 2 nights in Apr 2025

8/10 Good

Megs

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Small cute hotel .. not luxury but so comfortable and clean
Stayed 3 nights in Apr 2025

4/10 Poor

Horace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not live up to pictures on Hotels.com.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Stayed 3 nights in Mar 2025

2/10 Terrible

Valentine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

johanna

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms need renovations, especially the washrooms. The shower curtain had mold and the flooring tiles are very dirty and the washroom had a bad sewage scent. The property exterior is better kept than the rooms
Stayed 9 nights in Mar 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Pauline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Housekeeping did not make beds and no towels nor washcloth
Stayed 2 nights in Dec 2024