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Ocho Rios Ocean View Villa at The Palms

4.0 star property

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Outdoor pool
Family Villa, 3 Bedrooms, Partial Ocean View, Ground Floor | Terrace/patio
Property amenity
Property grounds
Beach nearby

Reviews

6.4 out of 10

Entire home

3 bedrooms2 bathroomsSleeps 72132 sq ft

Popular amenities

  • Bar
  • Gym
  • Pool
  • Dryer
  • Washer
  • Barbecue grill
$356
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
74 Gardenia Avenue, The Palms, Richmond Development, St. Ann's Bay, St. Ann
  • Place, Cranbrook Flower Forest
    ‪3 min drive‬
  • Place, Dunn's River Falls
    ‪17 min drive‬
  • Place, Turtle Beach
    ‪24 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪44 min drive‬

Room options

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Ocho Rios Ocean View Villa at The Palms

St. Ann's Bay villa with kitchen
This villa features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, an outdoor tennis court, and laundry facilities are onsite. The villa has 3 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Limited housekeeping is available.
This villa offers 3 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Ann's Bay villa provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

Recreational amenities at the villa include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, this villa provides an outdoor tennis court and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Guests can unwind with a drink at one of the villa's bars, which include a poolside bar and a bar/lounge. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly villa also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the villa: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Crib: USD 7 per night
  • Playground

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • A bar/lounge
  • A poolside bar

Bedrooms

  • 3 bedrooms
  • Egyptian cotton sheets

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • CD player
  • DVD player

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Patio
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe

Things to do

  • 24-hour gym
  • Mini golf
  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 3 units
  • Built in 2000
  • Garden
  • Gated community
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who book 5 or more nights receive self-serve continental breakfast, which must be requested at least 72 hours in advance.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 7.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay
  • Cleaning fee: USD 75 per accommodation, per stay
  • Service fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 7.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Ocho Rios Ocean View Villa Palms St. Ann's Bay
Ocho Rios Ocean View Villa Palms
Ocho Rios Ocean View Palms St. Ann's Bay
Ocho Rios Ocean View Palms
Ocho Rios Ocean At The Palms
Ocho Rios Ocean View Villa at The Palms Villa
Ocho Rios Ocean View Villa at The Palms St. Ann's Bay
Ocho Rios Ocean View Villa at The Palms Villa St. Ann's Bay

Reviews

Ocho Rios Ocean View Villa at The Palms Reviews

6.4

7.0/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 5 out of 14 reviews

Reviews

10/10 Excellent

Clovette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great customer service. Most importantly we felt safe. Would definitely stay again and again!!
Stayed 1 night in Aug 2024

4/10 Poor

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The manager was rude and abusive to us and to Expedia when trying to resolve a problem. The description is false - there is no ocean view. Would have been helpful to know we had to provide toilet paper, paper towels and dishsoap. Would be nice to know this is a gated community and a rental car is needed to get groceries, get to swimming pool or eat out.
Stayed 1 night in May 2022

2/10 Terrible

Garth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I give all the worst faces because me and my husband payed for 5 days and was told when we arrived that there was never any reservations. Really? Our bank statement clearly said otherwise. No one would assist us it was my husband’s bday weekend. Luckily he is Jamaican and he could find something last minute. I will never trust this website or property again.
Stayed 4 nights in May 2022

2/10 Terrible

PERLY MAY, WALTHAMSTOW

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We got there around 4:30pm. The host did not leave our booking with the security people. Expedia tried contacting the host and the number did not work. We were stranded in a place we do not know. We then had contact from Expedia 4 days later saying the person said we could spend the remainder of our vacation there. We thought they had a cheek and declined. A very poor service with a lack of communication. The accommodation may be nice but the checking in process was appalling. We never found suitable accommodation until 12:24am when we drive to Kingston and checked in to the Marriott.
Stayed 9 nights in Apr 2022

4/10 Poor

Herb, Chesapeake, Virginia

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Property was in a decent gated area, but is poorly ran, communication is very poor. Pictures of property shown on Expedia is not what we got felt like it was bait and switch. There were no trash bags, no extra toilet paper or towels, place was poorly cleaned, iron did not work, bath tubs took a long time for water to run out. I reached out to property manager with my concerns and she advised me she would contact the person who took care of property, I was never contacted back but on the day I was to check out she showed up before 7am to collect destination and cleaning fees which she should have collected when we checked in 1 week prior. I asked why I was not called back and her excuse was she went to a funeral. I definitely would not stay there again next time I’ll do an all inclusive.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money

This is not a villa, it’s really an air bnb gone wrong. There is no ocean view. The phone number is a Whatspp number that a person may/may not answer. There is no transportation to the house even though they say it’s avail. They were so disorganized, it took me 5 hours to find the house. I was so disappointed in the actual location and accommodation I left and found a different hotel. Just don’t.
Stayed 6 nights in Jun 2019

10/10 Excellent

Dean, Texas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, the did a little upgrading. Actually, it is very nice.
Stayed 1 night in Apr 2017

10/10 Excellent

Manuel, Spain

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lorraine el señora que se encuentra ahí para entregarte las llaves y ayudarte en cualquier cosa, muy amable y confiable. La única decepción fue que el lugar no da a la playa, y por la ubicación parecía que sí, pero de resto excelente ubicación, cuarto, comisad, baño limpio.
Stayed 1 night in Apr 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
When we first arrived had trouble checking in because the unit had not been cleaned yet. The villa had bugs, and we had to provide our own toilet paper when we ran out. Next time we visit Jamaica , we will stay in a all inclusive resort, no more villas.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I loved it did not want to leave. This vaill was like living at home, you not have to worry about anyone coming in your place. The main door lock up with a combation not keys which was great. I had a three bed room two full bath and a full kitchen, livingroom, diningroom. I did have a washer but no dry . the clothes have to dry outside on the clothes line. I had a long driveway , and a big back yard. The area was quit and very clean the neigbors where very helpful
Stayed 7 nights in Mar 2018

10/10 Excellent

Kathleen, Georgia, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Peaceful!

Located in a beautiful gated community. All staff were very courteous and commndating. I thoroughly enjoyed this trip and will be booking this specific location the next time my family travels to Jamaica!
Stayed 7 nights in Jun 2017

10/10 Excellent

Laura Birch, The United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend this place!

Had a wonderful time enjoying the warmth of Jamaica and the amenities in and around the villa! It was exactly as described. My family and I truly had a wonderful stay at this villa. The house is well-furnished, clean, and comfortable. We also felt safe within this gated community with 24 hour security. The community also has a nice pool and fitness center. The location was safe and not too far from Ocho Rios and many of the must-see attractions (Dunns River Falls, Blue Hole, Dolphin Cove, beaches, Ocho Rios shopping, dining). Beverly (the house lady) was extremely responsive and helpful. She was tremendously helpful in ensuring our comfort. Can't wait to return! I highly recommend this place!

10/10 Excellent

Peggie, East Orange, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Jamaica

We got a message from a guy name Kevin three days in advance. Kevin walked us through the booking confirmation showing us the policies and fees etc. He also helped us to arrange airport transfer. We almost did not book because of the previous review on this property. We are glad we booked this one and think the previous review was bogus...lol The place was nice and exactly as seen online. The staff was very helpful in arranging a town driver who took us everywhere.The amenities exceed our expectation and villa was very spacious. We strongly recommend this one and would definitely return here again.

2/10 Terrible

Justine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

je déconseille à tout le monde

Quand nous sommes arrivé la dame nous a demandé 25$ par nuit par chambre et on avait 3.Nous avions déjà payé 3500$ avant de partir.Alors pourquoi nous redemander de payer.Il y n'y avait aucunement la vue sur l'océan,la piscine était brisé,la télé était brisé,il n'y avait pas d'eau chaude en plus c'était mal-propre le planché était sale je ne pouvais même pas marché pied nue et il y avait de la crème fouetté pourri dans le frigo et le supermarket est totalement hors de prix 12$ pour un melon d'eau,7$ un 2 litres de lait.En plus elle nous a pas donné de clé.Nous avons perdu notre temps et notre argent 2 jours sur 14 car nous avons changé d'endroit.Très déçu :(