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Sago Palm Hotel

4.5 star property

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Photo gallery for Sago Palm Hotel

Exterior
Premium bedding, in-room safe, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Outdoor pool, sun loungers
Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $239
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Place, Turtle River Park
    ‪8 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • Free WiFi

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • Free WiFi

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

View from property
Hibiscus Lodge
Ocho Rios
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 730 reviews
Hibiscus Lodge

About this property

Sago Palm Hotel

4.5-star Ocho Rios hotel walkable to Turtle Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a conference center are onsite.
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
Sago Palm Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Complimentary secured self parking is available on site.

Sago Palm Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 296 reviews
Rating 8 - Good. 71 out of 296 reviews
Rating 6 - Okay. 20 out of 296 reviews
Rating 4 - Poor. 9 out of 296 reviews
Rating 2 - Terrible. 11 out of 296 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Shonique Shevonne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very cozy and well thought out. The staff was courteous.
Stayed 2 nights in Feb 2026

10/10 Excellent

michelle

Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

8/10 Good

Jackie

Stayed 7 nights in Feb 2026

8/10 Good

Tracey-Ann

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very very courteous, rooms are very clean
Stayed 2 nights in Feb 2026

4/10 Poor

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was welcoming and friendly but the room was extremely small and poorly lit even with all the lights on. There was no natural light available as the shade seemed to tacked down to the window, so it could not be lifted or moved. The grout in the bathroom shower was discolored and needed cleaning. The bathroom mirror was wired for lighting but did not work. There was little to no space to put personal toiletries and those had to be housed in a chair outside the bathroom. The tv channels advertised were not all available.
Shower with dirty grout
Bathroom vanity - no space for personal toiletries
Stayed 1 night in Feb 2026

10/10 Excellent

Sadie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Loved the traditional. Real fast especially the porridge. The gentleman that oversaw the breakfast was very pleasant and accommodating. Location was central to everything in ocho rios
Stayed 3 nights in Feb 2026

10/10 Excellent

Wayne

Stayed 1 night in Feb 2026

8/10 Good

Rayon

Stayed 2 nights in Feb 2026

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and I think we got upgraded from what we purchased and the staff was very friendly and helpful
Stayed 3 nights in Feb 2026

4/10 Poor

Michael

Stayed 2 nights in Feb 2026

8/10 Good

Ivolett

Stayed 2 nights in Feb 2026

10/10 Excellent

keeran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was as expected. However staff stood out. They where very friendly and courteous from the time we checked in. Will definitely visit again.
Stayed 1 night in Feb 2026

10/10 Excellent

Ebany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and modern
Stayed 1 night in Feb 2026

6/10 Okay

Don

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean hotel and room overall. Generally comfortable. However, when checking in the girl at the desk was rude and acted has if we were more of a troublesome as opposed to guest. Her attitude was prevalent when she said "checkkng in with 2...Now that's a PROBLEM..." ad the room was booked with one guest...even though through Expedia I modified the reservation and paid for an upgraded room. I won"t recommend and I won't be staying again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026

10/10 Excellent

Sasha Gaye

Stayed 1 night in Jan 2026

4/10 Poor

carol

Disliked: Amenities
First room was not what was expected. Room was tiny and no windows. Second room was bigger but too much noise from the club next door. Breakfast was poor . Housekeeping and front desk staff were polite. Pool is dirty. Overall hotel is not what what it portrayed to be. Needs major upgrades
Breakfast not even a single fruit for the 9 days
Stayed 9 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Joshua F

Stayed 1 night in Jan 2026

10/10 Excellent

Annmarie

Liked: Cleanliness, amenities, property conditions & facilities
My entire stay was amazing. The front desk team was very helpful and courteous special commendations to Patrice she greeted us when we arrived. The room was just as expected and clean. Bartender was knowledgeable. Will definitely recommend to others.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nola

Stayed 1 night in Jan 2026

6/10 Okay

Chalene

Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Stayed 1 night in Jan 2026

4/10 Poor

Alric

Traveled with family
Liked: Cleanliness
Room was ok...staff was also ok....thy try to so i ordered food and got a receipt when i never order anything and hold on to my 200 deposit....i left the hotel since January 4 its now January 12 still haven't gotten my deposit yet ....
Stayed 2 nights in Jan 2026