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待たされ、暗証番号もエラーで使えず、ストレスフルなホテル

Hotel staff was very friendly on check-in, lobby area very clean and neat, but dates some, especially including look of mix of furniture in lobby lounge area. Room was small, however nicely appointed with all I needed. The hallways of the hotel were immaculate and sparkled. The bathroom was very clean, however the room itself needed a serious deep edge-vacuuming. Dust could be seen along the edges of room and under the nightstand opening at the floor. Breakfast buffet offered multiple choices, included hot breakfast with Japanese options and continental options. Very nice breakfast. Onsen was very enjoyable and seemed to be kept very clean as well. Slippers and house clothes provided were not available for "larger" guests, but provided for average sized - one size fits most. Not the highest quality, but nice touch. Hotel provides a free hourly shuttle during day to downtown train station. Very convenient to go shopping, lunching, or to depart on train. As a side note, the hotel is a wedding destination hotel and specializes in large events. It is also located directly across from a small marina with attractions and restaurants.

Staff services

Very conveniently located/ near everything. We came in on the overnight ferry, and we brought our luggage over without problems. We also took advantage of their lobby cafe. We only had a short stay in Fukuoka but we enjoyed walking around the neighborhoods nearby.

Everything great at this hotel. Very nice interior everywhere. Very clean room. High quality amenities. I’m so impressed. Especially I ate breakfast, that was so delicious. I love this hotel and I want to stay again.

Spacious room! Quiet area

Wonderful location. Highly recommend.