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Japanese Western Style Room with Open Air Bath, Annex (Tsukinoso), Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Duplex with Open Air Bath, Annex (Tsukinoso), Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Japanese Western Style Room with Futon and Bed, Main Building (Okanoso) Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Japanese Western Style Room with Indoor Bath, Annex (Tsukinoso), Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Japanese Western Style No in Room Bathtub, Main Building (Okanoso), Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining is available at one of the ryokan's 3 restaurants. Public areas are equipped with complimentary wireless Internet access. Beppu Kankaiji Onsen Ryotei Matsubaya features hot springs. This hot springs ryokan also offers a garden, complimentary newspapers in the lobby, and room service (during limited hours).

  • Safe-deposit box at front desk
  • Front desk (limited hours)
  • Luggage storage
  • Total number of rooms - 18
  • Water dispenser
  • Free WiFi
  • Elevator
  • Number of restaurants - 3
  • Garden
  • Free newspapers in lobby

Room Amenities

Beppu Kankaiji Onsen Ryotei Matsubaya offers 18 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, and complimentary toiletries. This Beppu ryokan provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • In-room safe
  • Bidet
  • Slippers
  • Hair dryer (on request)
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Number of beds 2
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Beppu Kankaiji Onsen Ryotei Matsubaya has 3 restaurants on site.

Room service (during limited hours) is available.

Spa Services

Services include facials and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 9:00 AM. There are hot springs on site.

  • Tattoo restrictions disclaimer
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the public bathing facility

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 6 AM

Front desk closes daily at midnight

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger are not permitted at this property.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel Names

  • Matsubaya Inn Beppu
  • Matsubaya Beppu
  • Ryotei Matsubaya Inn Beppu
  • Ryotei Matsubaya Inn
  • Ryotei Matsubaya Beppu
  • Beppu Kankaiji Onsen Ryotei Matsubaya Inn
  • Kankaiji Onsen Ryotei Matsubaya Inn
  • Kankaiji Onsen Ryotei Matsubaya
  • Beppu Kankaiji Onsen Ryotei Matsubaya Beppu
  • Beppu Kankaiji Onsen Ryotei Matsubaya Ryokan
  • Beppu Kankaiji Onsen Ryotei Matsubaya Ryokan Beppu

Hotel Reviews

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