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Hotel Shiragiku

4.0 star property

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Photo gallery for Hotel Shiragiku

Hot springs
In-room dining
Massages
Japanese garden
Massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
16-36 Kamitanoyu-cho, Beppu, Oita, 874-0908
  • Beppu Park
    ‪1 min walk‬
  • Jigokumushikobo Kannawa
    ‪13 min walk‬
  • B-Con Plaza, Global Tower
    ‪14 min walk‬
  • Oita (OIT)
    ‪52 min drive‬

Room options

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | In-room safe, free WiFi

Japanese Western Style Room, Non Smoking

  • 377 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking

In-room safe, free WiFi

Japanese Style Room, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 Twin Futon

View all photos for Japanese Style Room, Non Smoking w/breakfast

In-room safe, free WiFi

Japanese Style Room, Non Smoking w/breakfast

  • 280 sq ft
  • Sleeps 4
  • 1 Twin Futon

View all photos for Japanese-style Room (Single use) Non Smoking

In-room safe, free WiFi

Japanese-style Room (Single use) Non Smoking

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Futon

View all photos for Western-Style Room (Single use) Non smoking

In-room safe, free WiFi

Western-Style Room (Single use) Non smoking

  • 279 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only

Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only

  • 861 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Style Room for two guests, Non-Smoking

In-room safe, free WiFi

Japanese Style Room for two guests, Non-Smoking

  • Sleeps 4
  • 1 Twin Futon

View all photos for Western Style Twin Room, Non-Smoking for 2 Guests Only

In-room safe, free WiFi

Western Style Twin Room, Non-Smoking for 2 Guests Only

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Japanese Style Room, Non Smoking

In-room safe, free WiFi

Deluxe Japanese Style Room, Non Smoking

  • 377 sq ft
  • Sleeps 5
  • 1 Twin Futon

View all photos for Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only

Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only

  • 861 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Hotel Shiragiku

4-star Beppu ryokan close to Takegawara Onsen
This smoke-free ryokan features 4 restaurants, a full-service spa, and spa services. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Hotel Shiragiku offers 98 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Beppu ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, 大浴場. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining is available at one of the ryokan's 4 restaurants. Wireless Internet access is complimentary. Hotel Shiragiku features a full-service spa and hot springs. This hot springs ryokan also offers spa services, a vending machine, and a garden.

Hotel Shiragiku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Hotel Shiragiku has 4 restaurants on site.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 4 restaurants

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Children's dinnerware
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shiragiku Beppu
Shiragiku Beppu
Shiragiku
Shiragiku Hotel Beppu
Hotel Shiragiku Beppu
Hotel Shiragiku Ryokan
Hotel Shiragiku Ryokan Beppu

Hotel Shiragiku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 97 reviews
Rating 8 - Good. 39 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Onsen Ryokan in Beppu!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

hoi yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and food! Having bath in outdoor hot springs with cold air with watching stars in night sky couldn’t be better, it was amazing! Also all the staff were so kind and nice.
Stayed 3 nights in Feb 2019

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay in beppu
restful stay. tasty meals. great service. attentive staff. relaxing onsen. great location near train station. bed a little hard in our opinion.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very authentic Japanese onsen hotel. Great service.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
No house keeping services on my second date and staff was not helpful after I came back at night and requested to clean up the room
Stayed 2 nights in Dec 2018

8/10 Good

Allan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, impeccable staff service, excellent dinner and breakfast, and clean and comfortable room.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is certainly worth its price, especially when you travel in a group of two. Everything at the hotel, from onsen to food, is OK. However, like most mid-range hotels, it's in a somehow awkward place: on the one hand, it doesn't aim to be fancy to impress; on the other hand, it doesn't help you save money if you are on a budget.
Stayed 1 night in Oct 2018

8/10 Good

Swee Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay!
Pleasant service staff. Near to train station.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good service. The hotel welcome kids too!

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the service is good. But hotel staff do not speak Good English.
Stayed 2 nights in Dec 2017

8/10 Good

CHEAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice holiday with my family
It was fun but we are brave and heroes of justice. Onsen was fabulous especially the outdoor.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Classic onsen with indoor and outdoor baths
Located walking distance up hill from the train station in front of a bus stop. Great service and food. Has two indoor/outdoor onsen that they switch am/pm for men and woman. Older facilities that are showing its age. Nice view from our Japanese style room. Firm futons and pillows.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
onsen needs serious cleaning inside and out
The Onsen needs serious cleaning from the Onsen to the walls ceiling the entire Onsen. Dirty and full of mold. The Onsen waters are full of twigs leaves dead bugs and everything else. They don't clean it during the day or night. The hotels walls and rooms need a coat of paint badly. The futons are 100 years old and require new ones that are better in your back

10/10 Excellent

Naomi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
丁寧な接客に感激
駐車場にて出迎えてくれたり、水や氷をお願いしてもすぐに届けてくれたりと、とても丁寧な接客に満足しました。 朝食もとてもおいしく、見晴らしの良い最上階からの眺めも格別でした。 朝食の後は、同じ場所で無料で色々なお茶やコーヒー、お菓子が楽しめたのもよかったです。 また、早朝から深夜まで、大浴場を利用できたのもよかったです。
Stayed 2 nights in Mar 2020

10/10 Excellent

DAIKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
別府といえば白菊
到着からチェックアウトまで随所にもてなしを感じることができました 水回りも清潔で温泉もとても気持ちよかったです 朝食もメニューが豊富で朝からとても充実した１日をスタートさせることができました 次、大分を訪れるときは必ず白菊さんにします！！
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい(^-^)
別府へ行く際は、いつも利用させていただいております。 温泉も良く、キレイで、居心地のいい時間を過ごさせていただきました。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service is good esp the hot spring. The tea provided at hot spring is good.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，位置方便，房間寬躺，自助早餐的款式略為少了些，溫泉大浴場有室內和露天，都很大，非常舒適，值得一住!
Stayed 1 night in Jan 2020