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Umino hotel Hajime

3.5 star property

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Photo gallery for Umino hotel Hajime

Property entrance
Exterior
Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking | In-room safe, desk, blackout drapes, soundproofing
Reception
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
3-14-8 Kitahama, Beppu, Oita-ken, 874-0920
  • Beppu Tower
    ‪2 min walk‬
  • Takegawara Onsen
    ‪7 min walk‬
  • Beppu Park
    ‪2 min drive‬
  • Oita (OIT)
    ‪34 min drive‬

Room options

View all photos for Twin Room with City View (Max Two Guests), Non Smoking

Twin Room with City View (Max Two Guests), Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Twin Room with City View (Max Two Guests), Non Smoking

  • 177 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room with Ocean View, Non Smoking

Traditional Twin Room with Ocean View, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Traditional Twin Room with Ocean View, Non Smoking

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese-Style Room with Ocean View Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Japanese-Style Room with Ocean View Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Twin beds with observatory bath, Non Smoking

Japanese Style Room, Twin beds with observatory bath, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Japanese Style Room, Twin beds with observatory bath, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking, City View (Japanese Style,Run of the House)

In-room safe, desk, blackout drapes, soundproofing

Traditional Room, Non Smoking, City View (Japanese Style,Run of the House)

  • 172 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking

Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking | In-room safe, desk, blackout drapes, soundproofing

Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking

  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, desk, blackout drapes, soundproofing

Superior Room, Ocean View

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western-Style Room (2 Single Beds and 4 Japanese Futon)

In-room safe, desk, blackout drapes, soundproofing

Japanese Western-Style Room (2 Single Beds and 4 Japanese Futon)

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Japanese/Western-Style Superior Room (2 Single Beds and 2 Japanese Futon) w/Inner Bath, Non Smoking

Japanese/Western-Style Superior Room (2 Single Beds and 2 Japanese Futon) w/Inner Bath, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Japanese/Western-Style Superior Room (2 Single Beds and 2 Japanese Futon) w/Inner Bath, Non Smoking

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking

Dining

Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for City View Japanese-Western Style Room - Non-Smoking

Dining

City View Japanese-Western Style Room - Non-Smoking

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for City View Twin Room - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

City View Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea View Beppu Bay Japanese Style Room - Non-Smoking

Dining

Sea View Beppu Bay Japanese Style Room - Non-Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for City View Run Of House Room

Interior

City View Run Of House Room

  • Sleeps 5
  • 2 Twin Futons

View all photos for Sea View Beppu Bay Luxury Western Style Room With Private SemiOpen-Air Bath - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Sea View Beppu Bay Luxury Western Style Room With Private SemiOpen-Air Bath - Non-Smoking

  • Sleeps 4
  • 2 Twin Beds

Deluxe, Japanese-Style With Bath, Ocean View

  • Sleeps 4
  • 4 Twin Futons

View all photos for Sea View Japanese Style Twin Room With Private Bath - Non-Smoking

In-room safe, desk, blackout drapes, soundproofing

Sea View Japanese Style Twin Room With Private Bath - Non-Smoking

  • Sleeps 4
  • 2 Twin Beds

Japanese-Style Family Twin Room With Sea View

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Japanese Style Room, Twin Beds With Observatory Bath, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Room With Ocean View

  • Sleeps 4
  • 4 Twin Futons

Main Building Japanese-Style Room With Ceramic Bath

  • Sleeps 4
  • 4 Twin Futons

Japanese/Western-Style Superior Room (2 Single Beds And 2 Japanese Futon) W/Inner Bath, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Japanese Western-Style Room (2 Single Beds And 4 Japanese Futon)

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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About this property

Umino hotel Hajime

3.5-star Beppu ryokan walkable to Takegawara Onsen
This smoke-free ryokan features a full-service spa, a restaurant, and self parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite.
Umino hotel Hajime offers 35 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Umino hotel Hajime features a full-service spa and hot springs. This hot springs ryokan also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Umino hotel Hajime is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Onsite venue - restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 550 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Hot springs
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3300.0 per day
Cribs (infant beds) are available for JPY 2200.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2500 for adults and JPY 2500 for children
  • Self parking fee: JPY 550 per night
  • Crib (infant bed) fee: JPY 2200.0 per day
  • Rollaway bed fee: JPY 3300.0 per day
  • Facilities fee: JPY 2200 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0 - 5 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Umikaoru Yado Hotel New Matsumi Beppu
Umikaoru Yado Hotel New Matsumi
Umikaoru Yado New Matsumi Beppu
Umikaoru Yado New Matsumi
Umino hotel Hajime Beppu
Umino hotel Hajime Ryokan
Umino hotel Hajime Ryokan Beppu
Umikaoru Yado Hotel New Matsumi

Umino hotel Hajime Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 686 reviews
Rating 8 - Good. 272 out of 686 reviews
Rating 6 - Okay. 74 out of 686 reviews
Rating 4 - Poor. 28 out of 686 reviews
Rating 2 - Terrible. 13 out of 686 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traditional Japanese breakfast was excellent and filling. The staff very friendly and a clean excellent onsen. The traditional tatami mat room was very large!
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra cost to use the onsen not reported on Expedia.
Stayed 2 nights in Oct 2024

8/10 Good

Eded

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Friendly staff. Good onsen.
Stayed 1 night in Sep 2024

10/10 Excellent

Meng Guan

Stayed 1 night in Feb 2024

6/10 Okay

Maisie

Liked: Cleanliness, room comfort
Disliked: Staff & service
An Ok place
In the name of eco mindedness, there is not much service. We told front desk that our bathroom sink has bad drainage, water would fill up sink and drains super slow, plus our drinking water tank is almost empty, yet nothing happened. Location of hotel is great though with front view of the sea.
Stayed 2 nights in Dec 2023

8/10 Good

Kunio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view and close to Beppu station.
Stayed 2 nights in Nov 2023

8/10 Good

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Ryokan, a little old but a very nice place to rest for the night. Right by the coast so good access to water and the rooms tub had a sea view. Close by is the dining/shopping area around Beppu station which was nice, and we had a car to get to the further places of interest. We might hesitate to stay again in the future. The windows desperately need mosquito nets! We opened them to let some air in and also while having a private onsen and spent the first night hunting down all the little bugs that got in. Even now my partner and I are still battling the bites. The private onsen also needs a good clean and repaint. The water and tub were fantastic but the room it’s in is a little gross looking in the light.
Stayed 2 nights in Oct 2023

10/10 Excellent

Norikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the onsen, staffs and room cleanness. Next time, l'll bring my shoes to use gym. Thank you.
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent traditional Japanese meals and onsen
Stayed 1 night in Sep 2023

10/10 Excellent

YUK YING

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility for drinking water supply in a room, room is well keeping new & clean. Will recommend my friend to stay at this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
very good view hotel
Stayed 2 nights in Jun 2023

8/10 Good

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean
Stayed 1 night in May 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small traditional hotel. Great staff and ocean view.
Stayed 1 night in May 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Older more traditional Japanese style hotel. Very good service and excellent staff.
Stayed 1 night in May 2023

10/10 Excellent

Shuang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view from the room is amazing. The staff is friendly. There are nearby convenience stores. And we have tried the hotel's complimentary indoor and outdoor onsens which are good too. Recommended!
Stayed 1 night in Apr 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. I felt like I got the ryokan experience here. Not to mention the fantastic view
Stayed 1 night in Apr 2023

4/10 Poor

Hester

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked this hotel specifically for the private onsen experience. I was aware prior booking that the hotel is old and based on reviews and pictures, the hotel seem to have made improvements and maintained good quality standard. To my disappointment the bath/private onsen in our room was way off from the picture advertised. There was mold on the walls, on the sliding door..every where including where the water comes and also drain. we we’re exhausted from a long trip to get to this property looking forward to relaxing bath ..which we did not get due to probably health hazards for having that amount of mold everywhere.
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The magnificent view of the ocean.
Stayed 2 nights in Apr 2023

8/10 Good

Anne

Stayed 1 night in Apr 2023

8/10 Good

Chua

Stayed 1 night in Mar 2023

10/10 Excellent

Rosalina

Stayed 1 night in Mar 2023

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
no coffee for breakfast. only Japanese for questions.
Stayed 1 night in Feb 2023

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the experience we had here. Rooms were clean and very spacious by Japanese standards. While the private Bath’s a tad old, we still loved every bit of this traditional experience. Enjoyed the hot spring facilities too. Would return!

6/10 Okay

Stephane

Liked: Cleanliness, amenities
Liked: - Superb, spacious room, with a beautiful view. I woke up and wondered for a few seconds whether I was on a moving ship - Good breakfast - Close (1-2 min) to Beppu Tower bus stop Did not like: - I did not feel comfortable with the staff. They would not even try to speak Japanese to me, even though I replied in Japanese to them. Neither Japanese nor English is my native language, but I want to speak Japanese while in Japan, and have had many wonderful experiences doing so -It's one thing switching, 勝手に, to English as a default, it's another thing rushing customers in, then from one place to the other (temperature-measuring stand, hand-disinfecting stand, proper check-in, amenity, elevator), using gestures and isolated words, as a substitute for language. Politeness is lost in the process. From the first to the last second I was in that hotel, I felt not welcomed. I do understand that the lobby was crowded at check-in, but it never got better - The main window in my room did not close properly. All night, I could feel a flow of cold air on every part of my body that was not shrouded by the (otherwise warm) futon. The room never really got warm. Under normal circumstances, I would have contacted the front desk before even going to bed, but based on my previous interactions I felt the interaction would go terribly - A bit more to say, but no characters left. Nothing really bad, but still. Two words : look elsewhere
Stayed 1 night in Jan 2023