8/10 Good
Kyoko
Traveled with family
Apr 15, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a nice stay. We arrived around 9pm. They had a free transportation between the parking garage and the main entrance. The parking fee was 1000 Japanese yen per night total 3000 yen for the stay. We chose “eco-friendly house keeping”. It saved us 3000 yen. The girl who helped our check-in was very friendly and well knowledgeable. The room was clean and comfortable. We received a bottle of sparkling wine for free which I didn’t know. It was a nice surprise for us. Housekeepings we met in a hallway and the one who cleaned the room were friendly with respect to us. Food was excellent at the breakfast buffet with many choices. I did checked out early in the morning as I was suggested so we can avoid the checking out waiting line. The person who did it went over each charges with me and explained good. The only thing I can say negative about the hotel was the waiting time for the breakfast. We were told that we had to wait for at least 30 minutes. There were many empty tables right outside of the restaurant so I guess they had short staff against many customers. We spoke to the person who was in charge of the place and we were able to get a table.
Kyoko
Stayed 3 nights in Apr 2025