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Palace in Moon Beach

3.5 star property

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Photo gallery for Palace in Moon Beach

Exterior
Renewal 2020 [Ocean View] Japanese Western Room, 45 sqm | In-room safe, desk, blackout drapes, free WiFi
Renewal 2020 [Ocean View] Japanese Western Room, 45 sqm | Beach/ocean view
Outdoor pool, sun loungers
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
1203 Maeganeku, Onna, Okinawa-ken, 904-0414
  • Moon Beach
    ‪1 min walk‬
  • Sun Marina Beach
    ‪17 min walk‬
  • PGM Golf Resort Okinawa
    ‪3 min drive‬
  • Naha (OKA)
    ‪57 min drive‬

Room options

View all photos for Renewal 2020 [Ocean View] Triple Room, 45 sqm

Renewal 2020 [Ocean View] Triple Room, 45 sqm | In-room safe, desk, blackout drapes, free WiFi

Renewal 2020 [Ocean View] Triple Room, 45 sqm

  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Renewal 2020 [Mountain View] Japanese Western Room, 36 sqm

Renewal 2020 [Mountain View] Japanese Western Room, 36 sqm | In-room safe, desk, blackout drapes, free WiFi

Renewal 2020 [Mountain View] Japanese Western Room, 36 sqm

  • 387 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Renewal 2020 [Ocean View] Japanese Western Room, 45 sqm

Renewal 2020 [Ocean View] Japanese Western Room, 45 sqm | In-room safe, desk, blackout drapes, free WiFi

Renewal 2020 [Ocean View] Japanese Western Room, 45 sqm

  • 484 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for Renewal 2020 [Ocean View] Standard Twin Room, 36 sqm

Renewal 2020 [Ocean View] Standard Twin Room, 36 sqm | In-room safe, desk, blackout drapes, free WiFi

Renewal 2020 [Ocean View] Standard Twin Room, 36 sqm

  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Renewal 2020 [Mountain View] Standard Twin Room, 36 sqm

Renewal 2020 [Mountain View] Standard Twin Room, 36 sqm | In-room safe, desk, blackout drapes, free WiFi

Renewal 2020 [Mountain View] Standard Twin Room, 36 sqm

  • 387 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Renewal 2020 [Green View] Double Room, 36 sqm

Renewal 2020 [Green View] Double Room, 36 sqm | In-room safe, desk, blackout drapes, free WiFi

Renewal 2020 [Green View] Double Room, 36 sqm

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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4.7 out of 5, Exceptional, (1006)
The price is $210
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includes taxes & fees
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About this property

Palace in Moon Beach

3.5-star Onna resort with coffee shop/cafe
Spend the day playing on the beach then return to dine at one of Palace in Moon Beach's 2 restaurants.
Palace in Moon Beach offers 25 air-conditioned accommodations with safes and slippers. Accommodations offer separate dining areas. 11-cm flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the resort include outdoor tennis courts, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Palace in Moon Beach like an outdoor pool, outdoor tennis courts, and a fitness center.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Palace in Moon Beach has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Corallo - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Lanai - Overlooking the ocean, this lobby lounge serves light fare only.
Voile - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,700 for adults and JPY 1,400 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Corallo
  • Lanai
  • Voile

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 11-cm flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2700 for adults and JPY 1400 for children
  • Uncovered self parking fee: JPY 500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide towels and toiletries for children age 2 and younger when using existing bedding. Guests may bring their own towels, or rent towels at the property.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Moon Beach Palace Hotel
Moon Beach Palace Hotel Onna
Moon Beach Palace Onna
Moon Beach Palace Hotel Okinawa Prefecture, Japan
Moon Beach Palace
Moon Beach Palace Hotel
Palace in Moon Beach Onna
Palace in Moon Beach Resort
Palace in Moon Beach Resort Onna

Palace in Moon Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 239 reviews
Rating 8 - Good. 80 out of 239 reviews
Rating 6 - Okay. 28 out of 239 reviews
Rating 4 - Poor. 11 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Adrian

Traveled with partner
Disliked: Amenities, property conditions & facilities
Had to walk very far to reach my room, it was not convenient, also bathroom condition wasnt good. Windows were also locked and there was no way to expeirne e the patio. What a shame, it was something i was looking forward to.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great visit. The staff were excellent the rooms super nice and we truly had a lovely 4 days.
Stayed 4 nights in Sep 2024

8/10 Good

Weston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay with clean and diligent housekeeping. Pool opens a little late for us but it’s ok.
Stayed 7 nights in May 2024

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace in Moon Beach exceeded our expectations! The staff is extremely friendly and accommodating. The hotel is located on a picturesque section of beach and the grounds are well laid out and appealing, with beautiful plants, trees, flowers and other foliage. The interior and common areas are clean and well maintained and the interior plants and fish ponds are amazing. The rooms are spacious and clean, though the style may be a bit dated. FYI: bed mattresses are quite firm and the beds are a little smaller than their American counterparts. The hotel location is convenient, with a Lawson's store near the property entrance, and dozens of shops and restaurants within a half mile walk from the hotel. The hotel has an excellent breakfast buffet with many, and varying food options and an excellent dinner buffet, as well. There are two other restaurants on the property (though we did not try them) and a bar overlooking the beach. Parking is ample and easy to get in and out. The hotel has several stores with toiletries, snacks, artwork, clothing, etc. and vending machines, too. There is also an outdoor smoking area, complete with a garden and water feature. The hotel has two pools and the beach has rentable lounge chairs and umbrellas and a number of water activities are available for a fee. We were traveling with a wheelchair and the hotel and grounds were accessible, with staff members who were happy to assist, if needed.
Stayed 8 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants around are expensive, everything else is awesome.
Stayed 3 nights in Apr 2024

10/10 Excellent

Isabel, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that's main focus is the private beach. You do have to cover up tattoos which was no issue for us. They sell tattoo cover stickers and we prepared in advance with an arm band because of some prior research. You've got to expect to respect the local traditions, it's not really a big deal. We're tourists from Canada and I can see how other tourist from all over are quite obnoxious. Hogging the water pads, loud, playing music on the beach. Although the locals and other Japanese ppl don't complain, I think it's out of respect more than anything. Just be cautious of your behavior and be polite towards the people of Japan are and their customs. Loved the hotel and the trip as a whole.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
You have to pay for every little thing
We stayed here for 3 nights but I’ll only give an opinion based off the first night and a couple other details as a typhoon kind of ruined our stay which is not the fault of the hotel. The elevators smell SO musty, most of them are carpeted on the floor and walls which is insane given the humidity. I’d hold my breath for the duration of use, it was so bad. The room was great - very spacious, clean, nothing bad to say about it. The pools were lovely but the hours seem short - outdoor closes at 6pm and indoor closes at 8pm which isn’t awesome. The beach is very uncomfortable to walk on once you get closed to the water. Tons of corral all over the place, some is quite sharp. It also closed at 5pm so no more swimming after that. They charge you for every little thing here - extra towel in your room, ¥400; want to take a kayak out, ¥3000; use the on-site onsen, ¥1700. The map they give you during check in is also very outdated, half the restaurants in the area that are listed are closed. Wasn’t my favourite place
Stayed 3 nights in May 2023

6/10 Okay

Alice

Stayed 2 nights in Dec 2022

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place to stay but the traditional Japanese style room beds were not very comfortable

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay in this hotel. Its has an easy access to any marine activities we want. But unfortunately we didn’t have enough time to do all the activities. The hotel staffs wasn’t so friendly to us, its hard to catch smiles on their faces, i believe Okinawan people are warm and happy people. But the all experiences was worth it. We highly recommend the place!
Stayed 3 nights in Sep 2022

10/10 Excellent

Balce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean and direct access to beach, with outdoor pool and indoor pool nearby. Both kids and adults alike will enjoy and relax. I wish we stayed a couple of more days instead of going on a city tour.
Stayed 4 nights in Jul 2022

8/10 Good

Karen, Seattle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed my stay here. My husband and I were here on a trip to Okinawa with another couple. We really enjoyed the pool, which is an infinity pool. The private beach was also quite nice. From our room, we had an ocean view and the balcony was nice. The room itself was good. Very modern and clean. The bathroom was quite small, though. The hotel itself was quite dated and some of the hotel areas were a bit rundown. There was also a lot of construction going on during our stay. Personally, it didn’t bother me since we didn’t hear noise from our side of the hotel, but our friends’ room was on the other side and they complained about noise. The hotel also has some nice shops and dining, although we mainly ate at restaurants nearby. There are many good restaurants near the hotel and within walking distance, so that was great. The hotel also offer activities, such as snorkeling, kayaking, jet ski, etc. My husband and I went on the snorkeling excursion to the hotel’s private island, and it was really fun. We saw some really pretty fish and coral reefs. The island is a 15-minute boat ride away. We had a lot of fun staying at this hotel.
Stayed 3 nights in Apr 2022

8/10 Good

Diordane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, bar needs to open a little later
Stayed 1 night in Nov 2021

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a family beach/pool day
Really nice facility, would definitely look to stay again. One note, the Palace in Moon Beach is IN the Moon Beach Hotel, a bit confusing, you have to go to 3rd floor to check in but you have full access to all Moon Beach Hotel facilities. Most of restaurants closed for COVID, but main buffet open. Easy to migrate from beach, to outdoor infinity pool, to shaded indoor/outdoor pool. Good locker rooms at the pool/beach. Room we were in was 2 single beds (pushed together) and two pallet beds for kids on totami (sp?) mat floor--worked for us. Nice balcony.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly. They were attentive to us the minute we arrived. They gave kids treats when we checked in. The room was very clean and spacious for out family of 4. I would highly recommended this place.
Stayed 1 night in May 2021

8/10 Good

Henrique Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Amazing swimming pool and beach. Ideal for family.
Stayed 3 nights in Jul 2020

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is clean and generally in good condition. However, they charge you for everything that normal hotels would not charge you for. They charge you for using the parasols and beach beds and also, they charge for beach towels. It is absurd that you are paying already a high price and they charge you for these facilities that should be provided to all guests.
Stayed 1 night in Aug 2020

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many steps no flat floor No recommendations for senior
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and very clean. There was plenty of space for my family of 6. The bathroom was very nice and appeared to be recently updated. The balcony had an ocean view and the ocean was a literally outside the hotel! We are keeping this in mind for a longer vacation in the future!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A standard resort hotel. Staff were particularly helpful.
Stayed 3 nights in Dec 2018

10/10 Excellent

azenith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
No regrets
This hotel was probably a 5 star in 1980... the decor is certainly dated... one lady gave me pretty crappy service in the gift shop (4 other ladys were amazing) BUT... everything else about this hotel was fantastic.
Stayed 3 nights in May 2018