Sheraton OKINAWA SUNMARINA RESORT

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton OKINAWA SUNMARINA RESORT

Exterior
Private beach, white sand, beach cabanas, beach umbrellas
Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas
Premium bedding, down comforters, pillowtop beds, in-room safe
Private beach, white sand, beach cabanas, beach umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
66-1 Fuchaku, Onna, Okinawa-ken, 904-0494
  • Sun Marina Beach
    1 min walk
  • Tiger Beach
    2 min walk
  • Moon Beach
    17 min walk
  • Naha (OKA)
    58 min drive

Room options

Double Room Ocean View 1 Double Bed (Main Tower) PKG

  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Premium Lanai Room 4 People 1st Floor, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Sleeps 7
  • 2 Large Twin Beds, 1 Large Twin Murphy Bed and 1 Twin Sofa Bed OR 1 King Bed, 1 Large Twin Murphy Bed and 1 Twin Sofa Bed

High Floor Deluxe (6-8F) Ocean View 3 Beds (Main Tower)

  • 356 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Premium Lanai Room 3 People 1st Floor, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed OR 1 King Bed and 1 Large Twin Murphy Bed

Partial Twin with Balcony No view 2 Beds (Main Tower)

  • 356 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Partial Twin with Balcony No view 3 Beds (Main Tower)

  • 356 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Trundle Bed

High Floor Deluxe (6-8F) Ocean View 2 Beds (Main Tower)

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Partial Double with Balcony No view 1 Double (Main Tower)

  • 285 sq ft
  • Sleeps 3
  • 1 Double Bed

Partial Double with Balcony No view 1 Double & 1Bed (Main Tower)

  • 285 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Partial Twin with Balcony No view 4 Beds (Main Tower)

  • 388 sq ft
  • Sleeps 6
  • 2 Large Twin Beds, 1 Large Twin Trundle Bed and 1 Twin Sofa Bed

Partial Double with Balcony No view 1 Double (Main Tower) PKG

  • Sleeps 3
  • 1 Double Bed

High Floor Deluxe (6-8F) Ocean View 3 Beds (Main Tower) PKG

  • 356 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Deluxe Room Ocean View 4 Beds (Main Tower) PKG

  • 388 sq ft
  • Sea view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Large Twin Trundle Bed and 1 Twin Sofa Bed

High Floor Deluxe (6-8F) Ocean View 2 Beds (Main Tower) PKG

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Premium Ocean Twin 2 Beds, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room Ocean View 3 Beds (Main Tower) PKG

  • 356 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Trundle Bed

Ocean Suite Top Floor 1 King Bed, Exclusive Benefits (Main Tower)

  • 890 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Suite Top Floor 1 King & 3 Futons, Exclusive Benefits (Main Tower)

  • 890 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 3 Twin Futons

Deluxe Room 3 Beds - Non Smoking (Ocean View)

  • 344 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Ocean Suite Top Floor 1 King & 1 Futon, Exclusive Benefits (Main Tower)

  • 883 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Ocean Suite Top Floor 1 King & 2 Futons, Exclusive Benefits (Main Tower)

  • 890 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Futons

Deluxe Room Ocean View 2 Beds (Main Tower) PKG

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Premium Ocean Twin 4 Beds, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Large Twin Murphy Bed and 1 Twin Sofa Bed

High Floor Deluxe (6-8F) Ocean View 4 Beds (Main Tower)

  • 391 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Large Twin Trundle Bed and 1 Twin Sofa Bed

Premium Ocean Twin 3 Beds, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

Ocean Maisonette Top Floor 1 King & 1 Futon (Main Tower)

  • 569 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Double Room Ocean View 1 Double & 1Bed (Main Tower) PKG

  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Ocean Maisonette Top Floor 1 King & 2 Futons (Main Tower)

  • 560 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Futons

Ocean Maisonette Top Floor 1 King & 3 Futons (Main Tower)

  • 559 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 3 Twin Futons

Deluxe Room Ocean View 4 Beds (Main Tower)

  • 388 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Large Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Room Ocean View 3 Beds (Main Tower)

  • 356 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Trundle Bed

Deluxe Room Ocean View 2 Beds (Main Tower)

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Ocean Maisonette Top Floor 1 King Bed (Main Tower)

  • 559 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Ocean View 1 Double Bed (Main Tower)

  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Premium Ocean King 1 King bed, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Ocean View 1 Double & 1 Bed (Main Tower)

  • 285 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room, Non Smoking, Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

High Floor Deluxe (6-8F) Ocean View 4 Beds (Main Tower) PKG

  • 391 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Large Twin Trundle Bed and 1 Twin Sofa Bed

Premium Ocean King 1 King & 2Beds, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Large Twin Murphy Bed and 1 Twin Sofa Bed

Deluxe Room 2 Beds - Non Smoking (Ocean View).

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room 3 Beds - Non Smoking (Ocean View)

  • 344 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Premium Ocean King 1 King & 1Bed, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Murphy Bed

Deluxe Rooms High Floor (6-8F) 3 Beds - Non Smoking (Ocean View)

  • 344 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Deluxe Rooms High Floor (6-8F) 4 Beds - Non Smoking (Ocean View)

  • 388 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Room 4 Beds - Non Smoking (Ocean View)

  • 388 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Twin High Floor (6-8F) 2 Beds - Non Smoking (Ocean View).

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Premium Lanai Room 2 People 1st Floor, Exclusive Benefits (South Tower)

  • 538 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

South Tower Premium Lanai Room (King Or Twin)

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Main Tower Ocean View Double Room

  • Sleeps 3
  • 1 Double Bed

Premium Lanai Room with Extra Beds Garden View-South Tower Non-Smoking

  • Sleeps 4
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

Main Tower Ocean Suite

  • Sleeps 5
  • 1 King Bed

Main Tower Deluxe Twin Room With Ocean View High Floor

  • Sleeps 4
  • 2 Twin Beds

Ocean Suite Top Floor 1 King & 2 Futons, Exclusive Benefits (Main Tower)

  • Sleeps 4
  • 2 Twin Futons and 1 King Bed

South Tower Premium Twin Room With Ocean View

  • Sleeps 4
  • 2 Twin Beds

Main Tower Deluxe Twin Room With Ocean View

  • Sleeps 4
  • 2 Twin Beds

South Tower Premium King Room With Ocean View

  • Sleeps 4
  • 1 King Bed

Main Tower Double Room With No Ocean View

  • Sleeps 3
  • 1 Double Bed

Main Tower Ocean Maisonette

  • Sleeps 5
  • 3 Twin Futons and 1 King Bed

Ocean Suite Top Floor 1 King & 3 Futons, Exclusive Benefits (Main Tower)

  • Sleeps 5
  • 3 Twin Futons and 1 King Bed

Main Tower Twin Room With No Ocean View

  • Sleeps 4
  • 2 Twin Beds

Ocean Suite Top Floor 1 King & 1 Futon, Exclusive Benefits (Main Tower)

  • Sleeps 3
  • 1 Twin Futon and 1 King Bed

Similar properties

About this property

Sheraton OKINAWA SUNMARINA RESORT

4.5-star Onna hotel with private balconies
Catch some rays on Sheraton OKINAWA SUNMARINA RESORT's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Sheraton OKINAWA SUNMARINA RESORT offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

A private beach, an outdoor tennis court, and a marina are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton OKINAWA SUNMARINA RESORT like a marina and a seasonal outdoor pool.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Onsite parking is available (surcharge).

Sheraton OKINAWA SUNMARINA RESORT is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Dinning Room SENSES - Overlooking the ocean, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
The Grill - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (JPY 500 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 2,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Dinning Room SENSES
  • The Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Pedal boat
  • Piano
  • Rowing/canoeing
  • Sail boat
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Shopping mall
  • Snorkeling
  • Water skiing
  • Waterslide
  • Windsurfing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a national park
  • Marina
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2000 for children
  • Self parking fee: JPY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton OKINAWA SUNMARINA RESORT Onna
Sheraton OKINAWA SUNMARINA Onna
Sunmarina Hotel Onna
Sunmarina Onna
Sheraton OKINAWA SUNMARINA
Sunmarina Hotel Okinawa Prefecture, Japan
Sunmarina
Sunmarina Hotel
Sheraton Okinawa Sunmarina
Sheraton OKINAWA SUNMARINA RESORT Onna
Sheraton OKINAWA SUNMARINA RESORT Hotel
Sheraton OKINAWA SUNMARINA RESORT Hotel Onna

Sheraton OKINAWA SUNMARINA RESORT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ChatGPT Great disposition from everyone, despite the significant language limitations for most. Amazing and excellent YUI, who served us every night at the restaurant with fantastic kindness and willingness. The massage service we enjoyed was also very good, as well as the person (whose name I don't recall) who checked us in. Everything was very good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and everything there to be able to enjoy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dakasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK IT ! My husband and I had a wonderful time, so many activities! Very friendly, and we highly recommend adding breakfast to your room, very convenient! But my favorite thing about this resort is how kid friendly it is, kids are more than welcomed! We will be back at this resort forsure!
Stayed 7 nights in May 2024

10/10 Excellent

Gina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly stay
Everything was amazing except the floor in the room. It was kept very clean but it’s the kind you put outside on your patio. It was very rough on your feet if you want to walk barefoot. FYI I stayed after the reno. The hotel was extremely family friendly and had tons of families with children. There was a game room, indoor playground, and arts and crafts room on the ground floor. The family SENSES dining area had a duplo Lego area to play. I can’t say much about the pools since I didn’t swim, but my 2 year old son (who loves pools) didn’t seem impressed and didn’t beg to go in. The beach was beautiful and the bridges were great. You could see crabs all over the rocks. View from the balcony was spectacular.
Balcony
View from balcony
View from balcony
Bridge by the beach
Stayed 6 nights in May 2024

10/10 Excellent

Assel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean,enjoyed the spa,little bit small beach but there is public one in walking distance.
Stayed 4 nights in May 2024

8/10 Good

Jamie Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but limited food options and expensive transportation without a rental car.
Stayed 6 nights in Mar 2024

6/10 Okay

Yit Teng

Traveled with family
Liked: Cleanliness, staff & service
The only reason to stay in this resort is the zip line and the drone shooting service. The staff can speak very good English and very friendly. Other facilities a bit old. Everything need to pay, parking need to pay, sauna and swimming pool access also need to pay and beach facilities also need to pay. The detergent for washing machine also not included, either need to bring yourself or buy from vending machine. The hotel lobby has a very heavy sea smell, which only available in the lobby area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sotheary Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Nov 2023

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice overall. The biggest problem was there wasn’t many dinning options, especially during the weekdays. Also, The restrictions on outdoor activities was stupid. We tried to snorkel in the roped off swimming area with just a mask and snorkled, water 5’ deep or less and we were yelled at and stopped because we had to wear life jackets. Then we went on a paid snorkel excursion with wetsuits and we had to wear life jackets. We couldn’t go down the slide with our young kids. It was things Like these that made it a pain to use the facilities.
Stayed 4 nights in Oct 2023

10/10 Excellent

Francis Sharif

Stayed 5 nights in Jul 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great for families and the water sports are amazing.
Stayed 3 nights in May 2023

10/10 Excellent

Sabra

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 2 nights in May 2023

8/10 Good

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
The resort really made this trip for us and the town was at times unwelcoming for non-Okinawa/ Japanese people (possibly because of the language barrier). There was a serious lack of transport outside of the resort. We couldnt rent a car and the bus transportation is confusing and unreliable but this is NOT the resorts fault, this is a lack of local resources.
Stayed 5 nights in May 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts we have ever been
Stayed 3 nights in May 2023

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a pretty hotel by the beach. The only disappointing part is that you have to pay extra to use anything and the food is not great at all. We ate the breakfast but went to other restaurants for other meals. Would recommend but keep in mind that the price to stay does increase if you want to use amenities. Also everything is closed very early (I.e access to beach and outdoor pool ends at 5:30pm), indoor pool closes at 8pm so there is nothing to do past 8pm which was pretty long and boring as there are 2 ping pong and 1 pool table that is constantly busy. Very clean and friendly staff though and the beach was well maintained.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The staff in the "Senses" restaurant were amazing. Our son has severe food allergies and they worked with the chefs to ensure that he had a safe meal to eat each day. They took amazing care of him. Fantastic service from them all. The food was very nice too. Our room was comfortable, and we loved having the balcony with the gorgeous ocean view. The Hotel has an indoor pool and Japanese baths as well as an outdoor pool and various watersports, which was great. We went snorkeling to the Blue Cave, which was fantastic and all of the staff on the beach taking the water sports were fantastic. Was extremely disappointed that as a guest at the Hotel, we had to pay to do non-motorized sports, such as Kayaking, to sit on a lounge on the beach and to use the pools. Surely this should be part of your room cost like other Hotels and Resorts. Mini Golf was offered but the course was very overgrown and not well looked after, we didn't even bother having a game. We loved Okinawa and our stay at The Sheraton was great. I just believe that paying guests should be provided with some complimentary activities and that the grounds need to be maintained to a higher standard.
Stayed 4 nights in Apr 2023

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here! The rooms were very clean and spacious. The complimentary breakfast was amazing. They had both Japanese and more western breakfast options, with an omurice station, fresh croissants made every half hour or so, curry, fish, fresh fruit just to name a few options. The staff was incredibly kind and friendly, making our stay extra special. As for the private beach, you can pay about 4400 for use of the indoor/outdoor pool, kayaking, paddle boats, a beach chair (coats less for children). This is a one time charge for use throughout your stay. You can still access the beach without this pass- you just will not be entitled to a beach chair. Both pools were quite nice. They also have an onsen that is quite nice after a long day! We really enjoyed our stay and will definitely return!
Stayed 4 nights in Apr 2023

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was amazing.

6/10 Okay

Thomas

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Aaron

Stayed 1 night in Apr 2022

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! The beach, facilities, and the staff are really amazing! I will definitely stay here again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated for
Stayed 3 nights in Dec 2021

10/10 Excellent

Marcelo

Stayed 2 nights in Aug 2021

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021