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Smile Hotel Naha City Resort

3.0 star property

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Photo gallery for Smile Hotel Naha City Resort

Lobby
Property entrance
Superior Twin Room, Non Smoking, City View, Top Floor | City view
Breakfast served
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
Kume 2-32-1, Naha, 900-0033
  • Kokusai-dori Shopping Street
    ‪9 min walk‬
  • Naha Cruise Terminal
    ‪12 min walk‬
  • Tomari Port
    ‪14 min walk‬
  • Naha (OKA)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Smoking

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Double Room, 1 Double Bed, Smoking

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Family Room, Non-Smoking (Four Single beds)

Hollywood Family Room, Non-Smoking (Four Single beds) | 1 bedroom, desk, blackout drapes, free cribs/infant beds

Hollywood Family Room, Non-Smoking (Four Single beds)

8.8 out of 10
Excellent
(6 reviews)
  • 344 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Hollywood Family Room, Non-Smoking (Three Single Beds)

Hollywood Family Room, Non-Smoking (Three Single Beds) | 1 bedroom, desk, blackout drapes, free cribs/infant beds

Hollywood Family Room, Non-Smoking (Three Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking, City View, Top Floor

Superior Twin Room, Non Smoking, City View, Top Floor | 1 bedroom, desk, blackout drapes, free cribs/infant beds

Superior Twin Room, Non Smoking, City View, Top Floor

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | 1 bedroom, desk, blackout drapes, free cribs/infant beds

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Smoking

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Twin Room, Multiple Beds, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Twin Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Smile Hotel Naha City Resort

3-star hotel in Naha City Centre
This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Smile Hotel Naha City Resort offers 227 air-conditioned accommodations with slippers and hair dryers. 24-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Naha hotel also offers a vending machine, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Smile Hotel Naha City Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Restaurant Kafuka - This buffet restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Restaurant Kafuka

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The breakfast fee for adult is JPY 1,500 per person until February 28, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1000 for children
  • Uncovered self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Smile Hotel Naha City Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 767 reviews
Rating 8 - Good. 300 out of 767 reviews
Rating 6 - Okay. 203 out of 767 reviews
Rating 4 - Poor. 58 out of 767 reviews
Rating 2 - Terrible. 19 out of 767 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Rayna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean. Dirty carpet, shower, and overall smelled strange and felt very humid and muggy. Staff are very kind
Stayed 3 nights in Apr 2025

6/10 Okay

yonas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
smells really bad in the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Steffani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Sakae

Stayed 1 night in Dec 2024

6/10 Okay

alberto

Business traveler
Liked: Staff & service
The bathrooms needed some cleaning. You could smell the mold due to the lack of conscious cleaning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joey

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin, Kearny

Stayed 1 night in Nov 2024

10/10 Excellent

Moruya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good with lots of options. The rooms were well equiped just a little bit older than some of the other places we stayed. It is right next to the Fukushuen gardens which was really nice to walk around and feed the fish. Also walkable distance to Kokusai Dori.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andersen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price!
Stayed 1 night in Oct 2024

6/10 Okay

Camille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs an update

It was clean, staff was friendly, and great location. Downside was the the room was really dated, bed wasn't very comfortable and our mini fridge didn't work.
Stayed 8 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!! BEST VALUE FOR THE MONEY EVER!!!!!

I happen to find this place in Naha, Okinawa because my usual hotel was already full. My cousin had done his research and suggested this place. At first, I wasn’t so excited about it, but when I saw the hotel and lobby, I was truly amazed how nice it was for the money yet u
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at front desk was very nice. Having 4bed in a room was perfect for family trip. Breakfast buffet was so hearty and delicious. And good location, many convenient stores ware nearby and close to beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lilibeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes big and peaceful
Stayed 1 night in Mar 2024

6/10 Okay

Sandra Fei San

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Its good price and quite comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a great find at 9 pm and although it was challenging to communicate with the staff and breakfast buffet was not great, it was nothing bad on the hotel or staff just a fact that they don’t speak English and we don’t speak Japanese. I recommend this hotel to everyone who is staying in the area for a quick and solid place to sleep and eat
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful. The first room they gave me was terrible, smelly, dusty and aged! Moreover, the window in the room is a fake one, it is facing the lobby and can’t be opened. I asked front desk staff for another room, however they said it is a free upgrade for me...... I insisted to have the “original” room type that I booked. They refused at the beginning. I had to ask another staff to ask their manager to fix it. It took me more than 45 mins to get a room that is not smelly, but still aged and dusty. The only good thing is checkout was fast.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2019

8/10 Good

Didi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Bum

What I liked most was the clean bathroom and it’s always stocked with complimentary toiletries The hotel location is less than 10 minute-walk to a small beach.
Stayed 6 nights in Oct 2019

8/10 Good

Girano

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the room, it smelled ugly of smokers but they kindly moved me to another room.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Not good i don’t want to come again
Stayed 3 nights in Sep 2019

8/10 Good

Lin Hing

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but extra pillow cos ¥300

Nice hotel but I find that if you want extra pillow, it costs ¥300... very strange!!! I have never encounter this policy in other hotels before.
Stayed 1 night in Aug 2019

8/10 Good

Anh

Stayed 1 night in Jul 2019