Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
13520 Plaza Terrace, Oklahoma City, OK, 73120
  • Quail Springs Mall
    ‪15 min walk‬
  • Northpark Mall
    ‪3 min drive‬
  • SSM Health St. Anthony Healthplex
    ‪3 min drive‬
  • Oklahoma City, OK (OKC-Will Rogers World)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites

Oklahoma City hotel close to Quail Springs Mall
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Comfort Inn & Suites offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Oklahoma City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in February 2024.

Comfort Inn & Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (34 inches high)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Oklahoma City Quail Springs
Fairfield Inn Quail Springs
Fairfield Inn Quail Springs Hotel
Fairfield Inn Quail Springs Hotel Oklahoma City
Fairfield Inn Quail Springs Oklahoma City
Fairfield Inn Oklahoma City Quail Springs Hotel
Quail Springs Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Oklahoma City
Comfort Inn & Suites Hotel Oklahoma City
Fairfield Inn Suites Oklahoma City Quail Springs

Comfort Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 198 out of 444 reviews
Rating 8 - Good. 129 out of 444 reviews
Rating 6 - Okay. 64 out of 444 reviews
Rating 4 - Poor. 27 out of 444 reviews
Rating 2 - Terrible. 26 out of 444 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly place to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Carlyle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not ready for occupants
This hotel was in the process of being remodeled and the initial room that we were provided hadn’t even had the toilet install completed. The 2nd room had incomplete plumbing issues with the toilet seat not completely tightened and the tub faucet had a continuous leak/water running and the shower was difficult to engage and the shower head wasn’t completely tightened so water was sprayed everywhere. Also, there wasn’t a cover on the bathroom exhaust fan. We reported the issue to the front desk and it better but not completely fixed. In essence, the property should not have been opened for business until the rooms passed some kind of final inspection and was ready for occupancy.
Stayed 4 nights in Nov 2024

6/10 Okay

Curtis

Traveled with family
Disliked: Amenities
Property has been recently remodeled. The rooms were decent but not cleaned. There was hair in the bathroom on the floor and the entry way tile had pop spilt on it and was nasty looking. Thankfully the bed was clean, comfortable and the rooms ac worked great so it was fine. The breakfast is a joke. Some toast and yogurt with an apple. They have a waffle maker but barely made any batter so that was a waste.
Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
The building is under renovations which left several areas closed - The room we stayed in was newly renovated, clean and comfortable - Currently there are no signs visible around the property identifying the name of the property - We had to identify the property by the physical address on the building - Few staff, but the ones we came in contact with were professional, friendly and courteous - I believe once the renovations have been completed, this hotel will be a nice, affordable, comfortable and convenient place to rest and relax while while traveling.
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, room comfort
Just ok.
The rennovations going on during my stay were loud and made the parking lot feel kinda shady. The room was ok. The building inside and outside needed cleaning. Bed was comfortable though.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was in the middle of a renovation, but was able to get ice/vending from adjacent property. Overall stay was good, staff was helpful, room was clean.
Stayed 1 night in Aug 2024

8/10 Good

glenn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Was unaware in remodeling mode. No ice machine or soda machine. Breakfast was at across parking lot to a different hotel. When the remodeling is complete, will be worth the stay. Clean and friendly front desk.
Stayed 1 night in Aug 2024

2/10 Terrible

Lacy

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Zareah

Traveled with partner
Liked: Staff & service
It was under construction at the time. the room was very nice!
Stayed 1 night in Jul 2024

6/10 Okay

Shawna

Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marie is the reason we stay at this property! She goes above and beyond to make our stay comfortable. She is so kind and sweet. Thank you for all you do and for making our stays so nice!
Stayed 3 nights in Jul 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They’re going through renovation. They started with jackhammer at 8:00 am on a Saturday morning!!
Stayed 2 nights in Jul 2024

4/10 Poor

Robert

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I canceled direct booking with hotel to use Expedia. When I checked in they told me all reservations were canceled and I had to rebook there at the rack rate. I was unaware the hotel could cancel Expedia reservations. After I checked in I canceled the two remaining nights so I wouldn’t be charged twice but was too late to cancel the first night, so was charged twice. The hotel not responding. I will not be staying at this hotel again or any Marriott if this is the way they treat their customers.
Stayed 1 night in Jun 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shaniece

Stayed 1 night in Jun 2024

8/10 Good

Larissa Pearl

Business traveler, Traveled with partner
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The staff was extremely helpful and friendly. The place is undergoing some renovation. My room was updated and was a great value when compared to others brands in the same price range. Was clean and comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Larissa Pearl

Business traveler, Traveled with partner
Stayed 1 night in May 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness
The room was great. Renovations were underway. No major complaints.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was being remodeled on the 2nd floor. Even though we were staying due to major plumbing issues at our home (no water for 48-72v hrs), we needed to stay at a local hotel until plumbers were done w/ work. The room was comfortable , clean & had almost everything we needed. Body soap bottle was empty, but again we brought all our needs w/ us. Trash cans were a bit small, & we saw a maid down the hall & got more trash bags. Front desk staff was wonderful & kind. Asked us how we're doing w/ our home issues. Wish the breakfast area opened earlier than 7 am. I leave at 6:00am for work, my husband leaves at 5:50am, so no coffiee or muffins available at those times. Had to go to fast food drive thru to get it. Other than that, all in all we had a comfortable & very clean room. We did not hear very much noise while there. Would stay again if need be in future.
Stayed 2 nights in May 2024

2/10 Terrible

Kallise

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was not cleaned! Dirty used soap open on counter, a dirty washcloth hanging from shower rod,only one towel in bathroom. Tv cut out service all night, room keys never worked kept having to have the guy at desk come unlock door w a Machine. The room smelled of mildew. Never again!!!! This place is disgusting for $127 a night!
Stayed 1 night in May 2024